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Used 2014 Acura MDX Advance and Entertainment Packages 4dr SUV (3.5L 6cyl 6A) Consumer Reviews

3.3 out of 5 stars
4 reviews

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4 out of 5 stars

2014 Acura MDX Crashworthiness

hapcap60, Houston, TX, 05/21/2019
Acura MDX Advance and Entertainment Packages 4dr SUV (3.5L 6cyl 6A)
7 of 7 people found this review helpful

First, let me say that I love my MDX. Been taking it to the dealer for routine maintenance and have been very satisfied with it's performance and minimal repairs. Now to the point of my review. A month ago I was driving home on a rainy afternoon when a small SUV crossed over the media from the opposite side of the road, went airborne, and hit me. Fortunately, my dog and I were not injured, although the SUV sustained considerable damage. The airbags did not deploy because the other vehicle hit the passenger side of my windshield and structural support pillar. Did over $14,000 of damage. I had no time to react. Just a large object appearing in my view and impact. This could have been a much more significant event. The SUV that impacted me turnover over and was totaled, as was another car that was also traveling in my direction. Thank you Acura

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2 out of 5 stars

Many many issues and trips to dealership

Allan De, Santa Clara, CA, 08/03/2015
updated 02/02/2017
Acura MDX Advance and Entertainment Packages 4dr SUV (3.5L 6cyl 6A)
6 of 6 people found this review helpful

The voice control does not work Fit and finish is not up to par Door out of alignment Steering needed update Shim kit for squeaking noise in engine needed Infotainment system is the worst ever - you are locked out of basic functions while driving Nav system is horrible Seat was loose needed all new parts Audio is not all that good Voice control doesn't work Replaced 3 batteries in 3 yrs

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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4.75 out of 5 stars

Multiple Acura owner

geomey, Palm City, FL, 06/16/2014
Acura MDX Advance and Entertainment Packages 4dr SUV (3.5L 6cyl 6A)
12 of 14 people found this review helpful

I have owned a 2003, 2007, and 2010 Acura MDX all with the top of the line package. I have been very satisfied with all of the vehicles except for one area. The tire balance vibration in the 2007 and 2010 Acura drove me crazy. Everything else worked extremely well. The vibration caused me to purchase a 2013 Lexus RX 350 which was a quieter and smoother riding although smaller. We recently checked out a 2014 MDX and were blown away by the improvement in ride and road noise. The ride is better than the RX, quieter and a substantially better handling vehicle. With the gas mileage we are getting we are extremely happy. You cannot buy a better 7 passenger SUV for any price.

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2 out of 5 stars

Acura is not worth leasing or buying

VP, Hollywood, FL, 09/15/2015
updated 09/18/2017
Acura MDX Advance and Entertainment Packages 4dr SUV (3.5L 6cyl 6A)
23 of 29 people found this review helpful

Update: After driving leased Acura MDX for 3 years, I was very happy to return it to the dealer even before my lease expired. Not a good car at all. Eats gas, poor performance, transmission problems. I am driving Acura RDX now and its not a good car either. THUS, Acura is not a good car, do not waste your money on it! I leased new Acura MDX in 2014 after driving it for 18 month, I am extremely unsatisfied with its performance. The engine is lacking in power, the car jumps at 20mph and 40mph points and stoles and shakes, so speed changes are very palpable inside the car. It also lacks in performance as it’s almost impossible to get the speed to 80mph. There are noises from the front and sides of the car every time the speed is over 40mph and they increase with speed. Break safety feature works at its own whim and beeps at any time, no matter if there are cars in front or if road is completely deserted. Lane departure feature is unusable, when its on, it beeps all the time and distracts from driving. Multi-view rear camera does not have all necessary angles to maneuver safely in a tight spot, it is too high and not a wide angle. However, absolutely unacceptable is the way audio system and navigations system work, or more accurately – don’t work. It’s a shame that car that costs more than some homes do has such a poorly designed and obviously malfunctioning navigation and audio systems. Navigation gps, if able to find an address at all, which happens 5 out of 10 times, will show you the longest route, if to the correct place at all. The directions end about 400 ft away from the address and you are left guessing about your final destination all the time. The gps screen is very user unfriendly and when you enter the city it “helps” you by showing you cities that start with the same letters you typed all over the US. Many times it cannot find the street or the house number on the street. Gps cannot be updated without spending additional $200 every year and it is about 10 years behind even on a new car, so any road or development built after 2005 will not be found by this gps. The good navigation system in the car was one of my main requirements when I was signing a new lease, because I use it for work, and I was assured by dealer that this is the car with best gps in the marketplace. I am ashamed every day to use it in front of clients because in most cases it will either take me to a different address, cannot find address at all, or directs me to drive 16 miles in a roundabout way when my destination is located 2-3 miles away. The features to find a place by name or by category usually show places that are on the other side of the country. If I am searching for closest coffee shop or gas station, it will usually direct me to KY or NJ, and I am in FL. You cannot find an airport by name or address or any other popular venue by name at all. Audio system does not work with blackberry phone, it does not transfer contracts, interferes with audio and navigation when linked to a phone, and changes settings automatically without me re-setting the system. There were so many times when after a phone call I was not able to disconnect, or not able to pick up a call at all, or the panel screen would freeze on the phone disconnect screen and would not switch back to navigation. Many other features do no work at all, but I have no use for them anyway. When talking on the phone, navigation sound increase so that you do not hear the person you are talking to. The voice recognition does not work, the voice dial does not work, I stopped using Bluetooth function completely because it interferes more than it was ever useful. So the second main feature why I leased this car is also not working, and creates a danger on the road when I have to hold the phone instead of being able to use a Bluetooth. Overall, I am completely dissatisfied with the car functionality and features. I asked the dealer to help, but if system does not work, it does not work, there is not much the dealer can do. I went to a dealer and asked him to exchange my car before expiration of the lease because it makes no sense to be paying over $550 a month for a car with features that don’t work and create problems for me. I wanted to get out of this lease and switch to Acura RDX without the crazy navigation and audio systems, just a basic car that drives (hopefully). But I was told that there is no way I can change the car until the end of the lease term. So my understanding of the situation is that car does not hold value and it makes no sense for company to buy it back. I send a letter to the Acura headquarters, and after a long conversation was told that they cannot help because every dealership is doing their own thing and the dealership only can make a decision to exchange the car. I advised both the headquarters and the dealership that I will use all available social media to share my experience with Acura.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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