Used 2011 Volkswagen Routan SE Minivan Review
Consumer reviews
Read what other owners think about the 2011 Volkswagen Routan SE Minivan.
Most helpful consumer reviews
Electrical and service nightmare
justsaynat, Odessa, TX, 03/11/2014
2011 Volkswagen Routan SE 4dr Minivan (3.6L 6cyl 6A)
***2017 update- finally got rid of my Routan. We bought a Ford Expedition. On the Routan, the leatherette fabric has been wearing out, tearing and flaking off on the seats for the last few years and especially the driver seat. There is always something broken or failing on this car. The rear breaklights were never sealed properly so every 3 months the lights short out. Pretty annoying. … It's sad because it was my favorite family car, it's a nice looking car, it drives nicely when it's not breaking, it's comfortable, I love automatic doors, but it's not a good investment. There were some weird electrical things going on with the locks not locking all doors. We live where there is snow and ice so we had to finally go back to an SUV.
***2016 update- More problems and more problems. Service people know me well. All I can say is it's a good thing I got an extended warranty!! The leatherette is ripping on my seat and both passenger and driver side door handles have lethally sharp, chrome pealing and cutting the heck out of our hands. These things are not covered under warranty and would cost a fortune to fix. Other than that, we have had to replace the rear gasket over twice in one year, the belt in the passenger side door holding up the window, snapped, the fan belts in both engine area and AC both gave out, the list goes on. Good thing the stopped making these vans. I still love the way it looks and feels, but I will be selling it before the warranty ends. ***********We Purchased from Ken Garff VW in Orem in November of 2011. Within less than a month we were at the service dep. getting things fixed. First it was the paint and weather stripping around all the windows chipping and pealing and discolored. Then it was several trips for a shifting problem. They said it was electrical and they said they fixed it. But we were back 5 times and 2 so called recall updates to the electrical before finally another location replaced something I the engine. That seemed to help. But then the motor for the AC and heater broke. Then the electrical went crazy and my car shut off mid driving. Now it's in the shop and I am ready to call it a lemon and get a new car.
Transmission is still a problem
gjavellana, La Jolla, CA, 09/06/2011
2011 Volkswagen Routan SE 4dr Minivan (3.6L 6cyl 6A)
Very dangerous.
Was on a freeway at 60MPH with a baby in tow when the car stop and will not move.
The day before I brought the car to the dealer to check because I told them I step on the gas but the car will not move, and I was going on a roadtrip.
Was told nothing wrong with the car.
The next day 60 miles away from home the car stalled on a freeway.
WORST WARRANTY SERVICE.
Called … roadside assistance and was told that nobody can help us because the nearest dealer needs an appointment first ( Cardinale Way VW).
Called Volkswagen and they said work with dealer because they are a private company.
What happened to company warranty.
Not Bad...Could be better.
ministerpaul08, Philadelphia, PA, 12/30/2011
2011 Volkswagen Routan SE 4dr Minivan (3.6L 6cyl 6A)
The 2011 VW Routan is a drastic improvement over the previous year due to design refreshes and a more potent powertrain featuring a six speed transmission, the new Penstar 3.6L 283 HP Six cylinder engine, and euro sport tune suspension. The build quality of the Routan's interior is very good with excellent materials. Exterior styling is nice and not overly done and boxy like the … Dodge/Chrysler models. Its sleek sloping lines are just right. Storage is abundant and replaces the stow n go found in the Routan's cousin. The Routan is an excellent choice over Chrysler, but considering quality and refinement... Honda and Toyota may be a better choice.
Edmunds Summary Review of the 2011 Volkswagen Routan SE Minivan
Pros & Cons
- Pro:Powerful engine
- Pro:comfortable seats
- Pro:slightly nicer cabin than Chrysler siblings.
- Con:Lacks second-row seat versatility
- Con:limited driver legroom
- Con:Chrysler mechanicals serviced by Volkswagen mechanics.
Full Edmunds Review: 2011 Volkswagen Routan Minivan
Edmunds Insurance Estimator
The Edmunds TCO® estimated monthly insurance payment for a 2011 Volkswagen Routan in Ohio is:
not availableLegal