Used 2021 Toyota Sienna Consumer Reviews
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It's pretty ok (17,000 mile update)
Chris's family van, 08/05/2021
updated 08/09/2022
2021 Toyota Sienna Limited 7-Passenger 4dr Minivan AWD (2.5L 4cyl gas/electric hybrid CVT)
102 of 112 people found this review helpful
We have a 2021 Limited AWD Sienna and we traded in a 2011 Honda Odyssey Elite which I really loved. Unfortunately, at only 175,000, it needed a new motor and it left us stranded on the side of the road three times. With a family to think about, it was not worth keeping it any longer. So now with the Sienna, we have driven just under 4,200 miles and I think I can give a fair review as of now. First, it is NOT worth the $51,XXX price tag for a Limited model! This is a 45k vehicle at most. Heated and cooled seats are nice but it's lacking a heated steering wheel. Birds-eye view camera should be standard on the Limited trim package instead of not even being offered. No LED interior lights and the one, tiny light in the rear storage area is laughable how worthless it is. I ended up replacing all the interior lights with brighter, LEDs. The JBL sound system is only ok. The JBL upgrade in our 2011 Prius sounds MUCH better. Also, the rear entertainment system is so darn complicated and buggy that I'd stay clear from it. We don't even like using it to the kids' disappointment. Toyota connect, in spite of the name, does NOT like to connect and is also glitchy. We were never able to get the van's mobile hot-spot to work and now the free trial is over so we missed that opportunity. As far as power goes, it's fine for 90 percent of the total driving we do. Loaded down with four people, bikes, luggage, and going up a steep hill, yes, there's a little bit of a strain and loud whine from the CVT and motor but I'm still getting more than 30MPGs. In the same scenario with the Odyssey, I was in the low 20s if there was a tailwind. The hold-stop feature a super nice function for school dropoffs and pickups, and drive-throughs. The voice recognition function works great for us, the navigation is far better than the navigation system in the Odyssey. Dynamic cruise control and all the safety functions are helpful and nice to have, and it's a lot quieter than the Odyssey. It also feels classier than the Odyssey and, in my opinion, looks much better than any other minivan. The driving feel was like the 2011 Odyssey which is a good thing. Overall, I'd probably buy it again because of the MPGs and AWD alone but I'd wait until prices go down when supply catches up and Toyota offers incentives again. (UPDATE) 17,xxx miles After many more miles with this van, I still enjoy driving it. We now have towed a camper trailer (avg. 18 mpgs), hauled bags of mulch, and taken many more road trips with our kids and family. I've been consistently getting in the upper 30s and low 40s MPGs which is absolutely AMAZING and we get a lot of exterior compliments from people of all ages everywhere we go. In fact, our neighbors are looking for one but they are having a hard time and dealership markups are outrageous. I stand by my, it's not a $51,xxx vehicle. The technology feels outdated but I've at least had better luck with the rear entertainment hookup. My kids can see a movie but sometimes the sound does not want to play. After a couple restarts, we'd get it to work again. I've turned off lane-centering because it ping-pongs you down highways and lane keep assist because it's just annoying.
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Good and the bad, nothing in between
Wralph, 01/07/2021
2021 Toyota Sienna XSE 7-Passenger 4dr Minivan (2.5L 4cyl gas/electric hybrid CVT)
179 of 201 people found this review helpful
I got my XSE- premium, FWD in early December, this is my fourth Sienna lease. I have three kids, do a lot of surface street driving in Michigan, most trips are within 5 miles from my house. There are also semiannual vacations in Florida that we drive all the way in our minivan. The Good: Highly improved milage. I’m getting around 26MPG driving around town in eco mode (I used to get around 15MPGs in 2017, 2015 and 2013 models. Trip to Miami and back, 33.7 MPGs. Much improved sounds system Cursing range: car has 18-gallon tank, so no need for frequent refueling stops. Navigation is highly improved over my 2017 model. Enough USB ports for entire family + wireless charger. Steering assist and adaptive cruise control, add extra safety value, especially when trying to eat and drive. There were parts of my trip to Miami when this feature did not work because of the poor contrast between road and line marker and construction related line shifts. Metallic paint is a vast improvement over old 70s-bathroom colors they used to have. The Bad: Fake leather seats, two out of three kids complained about their rears being sweaty. The third one was in a booster seat. Oddly, front seats did not have the seam problem. Very uncomfortable middle seat in a third row versus what previous models used to have. Trunk well is smaller than in previous models, that means third row had bunch of items piled up, cramping rear occupants aka kids. Rear Entertainment System, comes with the screen only, no BR player vs to 2017 model. Very annoying, as getting your own, add one more item into the car and there is no spot for it, other than under feet or under center console. The bridge limits usable area underneath it, as front seats partially block access to it from a side. No seat memory, I’m sure it’s a marketing ploy to sell Platinum and Limited… most cheaper sedans have it. Common concerns: I read a lot of concerns about lack of power, bad transmission etc. It’s a minivan not a race car, I did not feel like the car drives differently than previous models. Final thoughts: Its nice-looking minivan does its job, either very well or poorly. Great for daily kid transportation, somewhat uncomfortable during long trips.
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This is not a Toyota
Mel, 10/28/2021
2021 Toyota Sienna XLE 7-Passenger 4dr Minivan (2.5L 4cyl gas/electric hybrid CVT)
34 of 39 people found this review helpful
First of all I'm a ver big Fan of Minivans (Sienna's for sure) I had a 2001, 2007, 2010, 2013 and now a 2021 XLE, the quality and the performance of the old models was by far better I really love the 2013 unfortunately was total loss and thinking about the new redesigned model 2021 was a easy decision, PLEASE PLEASE PLEASE test drive it before you buy, I buy believing it was a TOYOTA SIENNA and is by far not the legendary name... The Good: -MPG I used for 3700 miles and 3 months and average 33.4 MPG very good and with a large gas tank made the trips longer with less gas stops - the redesigned model made look very nice and more like a SUV than a Minivan - Wireless no touch sliding door opener and wireless trunk opener THE BAD - I had the White Pearl, well it has 2 colors white pearl outside and on the inside trim and trunk flat white - The interior is way buy way smaller than before, not hanger on the driver side, the passenger seat is very heigh and cannot take down, the center console looks fine and modern but is in-practical no much storage space and with 1 less glove compartment made more limited, and no coins storage as well -The XLE trim should be more luxury stuff like the old models that included leather seats, entreatment system, 3rd road curtains, better sound system and more, this new XLE comes with less features than before to up-sell you the Limited or Platinum, the new Non leather seats are and look VERY VERY cheap, I paid $47K for a Minivan that feels like $25K - Trunk space is smaller and cargo space ever tighter the height on back trunk door made it way smaller than the older model - the windows on the trunk is smaller and reduce visibility - The finishes on this 2021 model are very cheap, the carper on the front floor are very bad looks like they made the minivan on a hurry - No spare tire - the third seat on the second row is way smaller than older version ... not useable for an adult or big kid - Sound system on the XLE trim is not upgraded as before JBL and is just OK - the backup camera is Horrible, again a $50K car with $20K features, my 2016 Lexus has a much better camera than this Sienna, on the Camera no guiding moving lines adjust with rotation, is just straight line - Toyota Connect Doesn't WORK, Alexa Feature NO Work, took it to dealer and expended 3 hours they couldn't fix it, they dont know how to fix it or make it work, dont waste time and effort on that.... Conclusion: I sold it within 3 months, thanks God used cars are now more expensive than new, is not worth the money and I hope Toyota correct those issues otherwise will loose that segment, design is Ok, the Quality finished BAD BAD BAD,... no represent Toyota name
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There’s good news and not so good news
Jspear1957, 03/01/2021
2021 Toyota Sienna XLE 7-Passenger 4dr Minivan (2.5L 4cyl gas/electric hybrid CVT)
62 of 73 people found this review helpful
The style, the tech and the awesome fuel economy make this a standout. I would have bought one were it not for two issues. First, you can’t take the middle row seats out. They fold into a 20 inch wide blob as high as the front seats. Floor space is limited to 76”, not the typical 96”. This was a killer for me BUT, the front seat was woefully uncomfortable, compared with my 19 Odyssey. It was like sitting on a bench. I expect it will sell but am sticking with our Idyssey for now. Really disappointed.
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Cheap quality
Dex, 07/02/2021
2021 Toyota Sienna XSE 7-Passenger 4dr Minivan (2.5L 4cyl gas/electric hybrid CVT)
27 of 31 people found this review helpful
2021 sienna xse AWD. Cheap quality very flimsy interior. Fake leather seats sweaty back (xse trim). Uneven floors when 3rd row seats are folded down. No memory seat and passenger seat is too high can not adjust up or down. A lot of wind noise. And Toyota is aware of that. Only good is thing about it is hybrid
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