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Used 2002 Subaru Outback AWD 4dr Wagon (2.5L 4cyl 5M) Consumer Reviews

3.8 out of 5 stars
53 reviews
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5 out of 5 stars

The best vehicle I have ever owned.

Sara, Florence, SC, 05/17/2016
Subaru Outback AWD 4dr Wagon (2.5L 4cyl 5M)
32 of 34 people found this review helpful

I bought this vehicle in 2012, it was already 10 years old. The previous owner had been great to it, it only had 94,000 miles on it and looked practically new aside from a scrape or two on the bumper. I got it when I did because I needed a reliable vehicle because I was going off to college, and the SUV I had been driving was on it's last legs. I also live in the mountains, and was going to school in the mountains as well, so I needed a vehicle that could handle any weather situation, but also didn't eat gas. This vehicle was perfect. It's like a hybrid of an SUV and a sedan. It handles like a dream. I've driven it through snow, ice, extreme rain storms, gravel, mud, you name it, the Outback can handle it. Since purchasing, I have put nearly 100,000 miles on this baby and I have yet to have a single mechanical issue with it, aside from the usual tune ups of getting the brakes or tires changed. I practically lived in my vehicle, all except for sleep, for one semester in particular, and I can safely say it is very comfortable. I always feel safe in it. It has a great sound system and fairly good, though not the most powerful, AC. Cup holders are less of an issue in this model then I've seen it be in other Subaru's. It's true that it isn't the most attractive of cars, but for the vehicle type, it certainly isn't hard on the eyes either. I love this vehicle and would recommend it to anyone who lives in a climate with lots of weather extremes, or for anyone who just loves to explore the world. I will drive this car till it won't drive anymore.

Safety
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3.38 out of 5 stars

So long, Subaru

Tsquared, 12/30/2004
Subaru Outback AWD 4dr Wagon (2.5L 4cyl 5M)
3 of 3 people found this review helpful

This was my second Outback, my first being a '96 5 speed manual I traded for the '02 4 speed automatic. I wish I had held on to my '96. The '02 quality did not seem to be as good and was disappointing. Most recently, the engine sporadically idled poorly or hesitated on acceleration--even on the Interstate. My biggest concern was a leaking head gasket, which is apparently a common problem on 1999-2002 models and there was a recall for some--not all (Google "Outback head gasket"). The "fix" involved adding a conditioner to the coolant to seal the leak. Seems like a stop-gap to me. Between the head gasket and the sporadic acceleration problem I decided to it was time to trade.

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2 out of 5 stars

Avoid this model

Ridergirl, 06/26/2009
Subaru Outback AWD 4dr Wagon (2.5L 4cyl 5M)
6 of 8 people found this review helpful

My previous car was a Nissan Pathfinder which I finally retired at 308,000 miles. I bought this as a Subaru certified, used, at 60,000 miles, hoping I would get the same performance. Not so. The engine had to be replaced at 90,000, the clutch went at 110,000, as did the entire transmission. Check engine light comes on regularly just like an old friend. The fuel smell inside the car in the cold weather is awful. Wind noise is terrible, and the seats are uncomfortable for long drives, with limited leg room if you are taller than 5'7. Junky plastic parts. This car has cost me $11,000 over the purchase price so far. CS at corporate & dealer rude. Shame on Suby for this sub standard machine.

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2 out of 5 stars

never again!!!!

trish, Bronx, NY, 01/08/2016
Subaru Outback AWD 4dr Wagon (2.5L 4cyl 5M)
12 of 18 people found this review helpful

Bought 2002 suburu outback limited used from original owner. Had it checked by my mechanic and everything was looked good. 140k miles for $5800. Nice looking car too. Ran great for a few months (2 to be exact). It has been a money sucker non stop for the past 2 years! first was something with the Manifold gasket and oxygen sensor $1150 later. The next big one was an oil leak under the head gasket with some "other things" needing fixing $3100 later. A few little things in between that cost couple of hundred $$. Latest was a break down on the highway with a "fried alternator" and a few months after that steering didnt feel right and my temp guage needle was bouncing from normal to HOT. Turns out coolant leak from the radiator. However, I never saw fluid under the car but the mechanic tells me it is leaking somewhere in the car and going where it shoud not be. Was hesistant to even fix it and told me I should just buy a new car. He did an affordable "patch job" for me for $500 as apposed to fixing the problem for $2000 plus as I NEED my car. I bought this car only because I heard they handle extremely well in the snow and this is quite true--- she does But it STOPS right there! This used car has cost me $10,000 within 2 years. This car is a NIGHTMARE but i need to get about and new car not an option now. I want to cry! :( STAY AWAY FROM SUBURU!!!!!

Performance
2 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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3.5 out of 5 stars

Too many problems

StrictlyMediocre, 02/02/2009
Subaru Outback AWD 4dr Wagon (2.5L 4cyl 5M)
2 of 2 people found this review helpful

I have 122,000 on the car. I plan to keep it until 250,000 if it will last. I am on my 4th set of replacement head gaskets (5 sets total). After the dealer did the first 4 HG jobs, I found a mechanic who says "use the turbo head gasket, it will never leak again." Question: why doesn't the dealer do that? Also replaced the pistons at 122K because originals had seized rings and were so noisy I couldn't hear myself think on a cold day. Now using 3rd party pistons as well. Car handles great. Reset the "learning" engine computer for better performance. Wind noise in driver/pass. window can be fixed by squeezing molding together where side mirror is mounted. This will probably be my last Subie.

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