2008 Mercedes-Benz M-Class Consumer Reviews

Probably not worth the investment

Vehicle

2008 Mercedes-Benz M-Class ML350 4dr SUV AWD (3.5L 6cyl 7A)

Review

I bought this car new in October 2007. I have general dislikes about this vehicle and the cost of ownership. First, the SUV has 37k miles on it and I am on my 3rd set of tires at $1100 per set (including mounting and balancing). MBUSA says it's due to the weight of the vehicle and that the tires available are soft (whatever you do DO NOT buy Continental 4X4 contacts for this car). Second, there are many, many little things that for a MB are un acceptable like, front defroster only has one setting, which is high, then you need to play the on/off game with it when the windows fog up, the radio does not display the song or artist, the alarm makes no audio sound to indicate it is alarmed, ect
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Update after two years of ownership

Vehicle

2008 Mercedes-Benz M-Class ML550 4dr SUV AWD (5.5L 8cyl 7A)

Review

I have now had my ML550 two years since my last review. I actually enjoy my vehicle even more than before!! I have had no problems with it and the power is just so amazing with the gas mileage not so bad (avg 15mpg). I live downtown and do not drive a lot of hwy miles but when on hwy I get 19 to 20 mpg. Small trucks with V6 engines do not get better in town gas mpg. The quality has stood up and I intend to keep this ML550 for a long time! I just love this SUV!!
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Worst car I have ever purchased

Vehicle

2008 Mercedes-Benz M-Class ML63 AMG 4dr SUV AWD (6.2L 8cyl 7A)

Review

Purchased the car new, 2008. After 11 months the car stalled out on me while driving! I brought it to MB and they told me they fixed it. Happened again and again. Life threatening problem! I tried to get MB to switch out the car but no way. Too much to ask, being safe! MB put new tires on the vehicle and the back tire leaks bad. They can't fix a tire either! I have brought the car in I can't count how many times. Still leaks! Car swerves all over the place. Horrible service, MB corporate doesn't care about us either. Only the $$$$$. I went back to BMW. The "7" handles like a dream and I don't feel like I am putting my family's life in harms way. Never again Mercedes!
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Best SUV ever!

Vehicle

2008 Mercedes-Benz M-Class ML320 CDI 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)

Review

I ordered this car with all available options. Towing my horses on highways and hills is effortless and I have NEVER gotten less than 20mpg. I find the nav system very accurate but data entry is a pain. The Airmatic suspension makes a HUGE difference in the ride and handling quality over lesser-equipped M Class cars. There have been zero defects, so my only expense has been to replace the tires and 3 maintenance stops. An outstanding vehicle made in the USA!
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Why do hybrids even exist?

Vehicle

2008 Mercedes-Benz M-Class ML320 CDI 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)

Review

Wonderful vehicle. Terrific performance from all that diesel torque, yet it gets superb mileage (avg. 22.1 MPG over 45,000 miles). Very comfortable on long trips. Lots of storage. However, it's outrageous that memory seats are not standard equipment at this price. Maybe they are now standard on newer models? My dealer in Grand Rapids, Michigan is excellent, both sales and service. BTW, hybrids are a losing proposition. We already have diesel infrastructure in place, the technology is proven beyond a shadow of a doubt and the diesel complaints (noise, polution and smell) have been solved. My second M-B diesel won't be my last.
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Proud Owner of ML 350

Vehicle

2008 Mercedes-Benz M-Class ML350 4dr SUV AWD (3.5L 6cyl 7A)

Review

Back in 2008, I test drove Volvo, BMW, Audi, Acura. Finally I chose ML350. I believe in my life I have always made wrong decisions, but I have never regretted my ML350 purchase. Then I bought Audi Q7 2010 for my wife, but somehow it has failed to gain my loyalty. Even after 60,000 miles my MB drives like a newborn. Amazing SUV.
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Stranded

Vehicle

2008 Mercedes-Benz M-Class ML350 4dr SUV AWD (3.5L 6cyl 7A)

Review

I have only had my ML350 for 1 year and the battery has died on me twice already. Here I am in a brand new Mercedes and I have to get a jump, how embarrasing. The second time the battery died I took it to the dealership and they said that the computer chip got wet some how. They want to charge me $900, but it's not happening.
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Nice car but many little problems.

Vehicle

2008 Mercedes-Benz M-Class ML320 CDI 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)

Review

The dealership is excellent and does its best, but my car had a battery drain problem that left me stranded in airport parking lots several times after long trips from Europe and Asia. After many interventions and, as long as a week at the dealership at a time, to check it out, they changed the battery. I suspect once the battery gets old it will discharge again but I only have a few months left on the lease. The car also has had small problems that should not appear on a 55K plus car.
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A good Mercedes Diesel

Vehicle

2008 Mercedes-Benz M-Class ML320 CDI 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)

Review

SUV is more than we expected. Good driving experience, excellent mileage @ 30 mpg highway and 25 in town. Radio and MB tech pkg helpful. HD lights a must, XM radio and NAV work well. Seats comfortable even with MB Tex. Would definitely buy again. No problems so far in this nearly 2-year- old MB Diesel SUV. Bought the extended warranty to 100K miles.
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Destroys Tires

Vehicle

2008 Mercedes-Benz M-Class ML320 CDI 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)

Review

After 17,000 miles, tires developed excessive thumping. After a couple of conversations with the dealer, the dealer, as a favor, agreed to replace the tires, but I was responsible for the four wheel alignment. After 11,000 miles on the second set of tires, the thumping came back. Dealership agreed to check the alignment. According to them, it was within specs. They told me to talk to Michelin Tires. Michelin agreed to replace the tires as a favor. However, they are no longer responsible for wearing of the tires. So at this point, the car having 28,000 miles, the third set of tires has been put on. Mercedes will not accept this problem as their responsibility. HELP!
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