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Used 2012 Mercedes-Benz GLK-Class GLK350 SUV Review

Consumer reviews

Read what other owners think about the 2012 Mercedes-Benz GLK-Class GLK350 SUV.

5 star(67%)
4 star(33%)
3 star(0%)
2 star(0%)
1 star(0%)
4.7 out of 5 stars
3 reviews

Most helpful consumer reviews

5 out of 5 stars

Strictly my wife's vehicle

BPL, Columbia, SC, 01/22/2021
2012 Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)
My wife was 66 when we bought the GLK350 new as her car. Eight years and 20K miles later it's still like new (always garaged) and she still loves it as much as it's first day. Other than the air-bag recall it's never had one problem. Oil changes and one new battery are the only expenses - it still has the original tires (although I'm getting ready to replace them due to age). It's a high … quality vehicle and if you can find one that's been well-maintained, buy it.
4.75 out of 5 stars

Went down from a GL450 and couldn't be happier

cmkx1, Saint Augustine, FL, 01/01/2012
2012 Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)
We traded our 07GL450, which was less than a stellar benz...see suspension... I was skeptical when we were looking around with the GL in service, but was absolutely impressed with the GLK. Fun to drive...Not horrible with storage. We sacrificed our third row seats, but with the gas we were spending this was well worth it. So far the gas mileage is better than average even in the city. As … for the ride the GL reminded me more of a lexus. The suspension is a little firmer but it rides awesome. I also have an 11 C300 and MB has done a great job with this platform.
4 out of 5 stars

My Ride

Gina R, Houston, TX, 07/06/2022
2012 Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)
One of my best purchases! Great SUV!

Edmunds Summary Review of the 2012 Mercedes-Benz GLK-Class GLK350 SUV

Pros & Cons

  • Pro:Solid feel
  • Pro:sophisticated ride and handling balance
  • Pro:impeccably crafted cabin
  • Pro:ample safety features.
  • Con:Less interior and cargo space than competitors
  • Con:small rear doors
  • Con:middling fuel economy.


Full Edmunds Review: 2012 Mercedes-Benz GLK-Class SUV

What’s new

There are no significant changes for the 2012 Mercedes-Benz GLK-Class.

Edmunds says

It may not be the roomiest or the cheapest, but the 2012 Mercedes GLK350 is an impressively built compact SUV that should meet the needs and desires of many luxury buyers.

Vehicle overview

The 2012 Mercedes-Benz GLK350 is the second-cheapest Mercedes you can buy in this country, and yet you'd never guess it by the way it looks, feels and drives. Close the GLK's doors and the metallic thump is reminiscent of closing a bank vault -- all that's missing is that spinning wheel thing. Drive over railroad tracks and the GLK feels as if it's made from a solid block of concrete -- there's no jarring or jiggling greeting your backside. This sort of impenetrable feeling is a hallmark of Mercedes' current lineup and certainly makes any sort of anticipated GLK price premium seem worth it -- though in reality, the GLK is actually quite competitively priced.

Aside from sharing that iron-clad feel with the C-Class sedan upon which it is based, the GLK's well-sorted steering and ride are remarkably similar as well. The C and GLK now differ in engine fitment, however, as the GLK350 soldiers on with its 268-horsepower V6, while the C350 has been upgraded for 2012. This isn't exactly a problem, as the GLK still offers class-competitive power, though fuel economy is below average.

The GLK's cabin is a chip off the old Mercedes block, with a distinct emphasis placed on the word "block." There's nary a curve in sight, with a design that harkens back to pre-1990s Benzes. When done up in black, it's quite austere and unmistakably German in its aesthetic. Whether you like the look or not will be a matter of preference, but the GLK's materials and construction are undeniably top-notch. An abundance of convenience, technology and especially safety features are available for further embellishing.

The main drawback to the GLK is that it may be a little too compact for some. Its backseat and cargo area are smaller than most vehicles in the class, making the Audi Q5, BMW X3 and Volvo XC60 better choices for families. For just a little more money, you could also step up to the much larger Acura MDX or Lexus RX 350. Yet for singles or couples with limited people- and/or stuff-hauling needs, the 2012 Mercedes-Benz GLK350 is a well-made crossover that earns its hallowed three-pointed star.

2012 Mercedes-Benz GLK-Class models

The 2012 Mercedes-Benz GLK-Class consists of only a single model: the GLK350. When equipped with all-wheel drive, it receives a 4Matic moniker.

Standard equipment includes 19-inch alloy wheels, automatic headlights and wipers, front and rear foglamps, roof rails, cruise control, dual-zone automatic climate control, eight-way power front seats, MB-Tex premium vinyl upholstery, a leather-wrapped tilt-and-telescoping steering wheel, a cargo cover, Bluetooth, the COMAND electronics interface and a six-speaker sound system with a single-CD player and an auxiliary audio jack.

The Premium 1 package adds a power liftgate, a panoramic sunroof (optional separately), rear parking sensors, auto-dimming mirrors, a power-adjustable steering wheel, driver memory functions, front-seat four-way power lumbar adjustment, a compass and satellite radio (optional separately). The COMAND package adds a navigation system, a larger infotainment display, real-time traffic, digital music storage and voice controls. The Multimedia package is similar, but adds a rearview camera and an iPod interface (optional separately). A six-CD changer can be added to both of these packages.

The Lighting package adds bi-xenon headlamps, headlamp washers and LED running lamps. The Full Leather Seating package adds interior accent lighting and extended leather trim further available in special request colors. An AMG Styling package adds 20-inch wheels and special styling flourishes inspired by Mercedes' high-performance AMG lineup.

Stand-alone options include Mercedes-Benz "mbrace" emergency telematics, front and rear parking sensors, a trailer hitch, running boards, keyless ignition/entry, heated front seats, a rear-seat entertainment system and an 11-speaker Harman Kardon surround-sound audio system. Also available is a less advanced navigation system that includes iPod integration.

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Performance & mpg

The 2012 Mercedes-Benz GLK350 is powered by a 3.5-liter V6 that produces 268 hp and 258 pound-feet of torque. A seven-speed automatic transmission and rear-wheel drive are standard. 4Matic all-wheel drive is optional.

In Edmunds performance testing, a GLK350 4Matic accelerated from zero to 60 mph in 7.2 seconds, an average time for this segment. EPA-estimated fuel economy is 16 mpg city/22 mpg highway and 18 mpg combined with rear-wheel drive. The highway number drops to 21 with 4Matic, which is on the low side for the segment.

Safety

The GLK comes standard with stability control, antilock disc brakes with brake assist and brake drying, active front head restraints, front-seat side airbags, side curtain airbags, a driver knee airbag and driver/passenger pelvic airbags. Parking sensors and Mercedes' mbrace emergency telematics are optional.

In Edmunds brake testing, a GLK 4Matic came to a stop from 60 mph in 119 feet -- a good number for a compact luxury crossover.

In crash testing done by the Insurance Institute for Highway Safety, the GLK received the top rating of "Good" in the frontal-offset, side impact and roof strength tests.

Driving

The 2012 Mercedes-Benz GLK's most notable characteristic is the rock-solid feel its chassis and unibody construction display over every bump and road imperfection. Even the worst potholes and railroad tracks are greeted with a muted thump and absolutely no body shudder or unpleasantness transferred to your backside. The ride may be on the firm side for some people, but the GLK is otherwise a nicely tuned luxury vehicle that glides along freeways with confidence and comfort.

Through corners, the GLK feels very much like the tall C-Class it is. It remains well-planted despite its top-heavy nature, and its steering is well-weighted and offers plenty of feedback. We wouldn't describe the GLK as particularly fun compared to an Audi Q5 or BMW X3, but it seems just right for its likely clientele.

The same could be said for power, as the V6 provides sufficient, though not breathtaking, acceleration. On the highway, though, it is remarkably quiet, emanating an almost imperceptible purr. When pushed aggressively, the dual exhausts give off a notably Germanic growl. The seven-speed transmission is remarkably smooth -- even in Sport mode -- but it can be a bit slow to downshift at times.

Interior

The GLK's cabin looks as if its designers stuck exclusively to rulers when penning the many surfaces -- there's barely a rounded edge to be found. While this produces a rather austere and stark environment (particularly in black), the interior is solidly crafted with top-notch materials and tight panel fits. The standard MB-Tex vinyl upholstery is not only nicer than many makers' real leather, but we actually thought it was leather until we peeked at our GLK test car's equipment list.

Cabin controls can seem a little complicated at first, but the combination of physical dash buttons, steering wheel controls and the multifunction COMAND knob are a reasonable solution to complicated stereo, navigation and telephone functions. The climate controls are the standard Benz units, which means they are fairly simple to use. They are mounted a little low in the GLK, though.

Maximum cargo capacity is 54.7 cubic feet, which is less than every compact and midsize competitor (often considerably so). The same goes for backseat room, making it a better choice for singles or couples without kids rather than families. Headroom is ample for all passengers.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2012 Mercedes-Benz GLK-Class in Ohio is:

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