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Used 2015 Jeep Cherokee Sport SUV Review

Consumer reviews

Read what other owners think about the 2015 Jeep Cherokee Sport SUV.

5 star(27%)
4 star(5%)
3 star(14%)
2 star(18%)
1 star(36%)
2.7 out of 5 stars
22 reviews

Most helpful consumer reviews

2 out of 5 stars

Do your research

Britni, Redlands, CA, 01/29/2016
2015 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
In April 2015 we purchased a 2015 Jeep Cherokee, brand new! They literally unwrapped it in front of us. We were so excited for a little luxury upgrade! This car was just gorgeous inside and out! This is our 3rd Jeep, in the last 5 years. Soon after the purchase we began having issues. When we would call into the dealership to bring up our concerns regarding the violent shifting of the … transmission we were told it was “normal” on EVERY occasion. So far, in 9 months it has been in for 3 recalls and 2 “software updates”. By September ’15 the transmission issues had gotten so bad we finally got them to agree to “test drive” our vehicle, our numerous attempts prior to this were always met with “well this is normal for this vehicle” and then we were told that the service department was so backed up with transmission repairs that we would have to drop off our vehicle for possibly up to two weeks, before they could look at it and we would NOT be provided a rental since the “check engine light was not on” . After basically demanding that they check this problem out because the car was just months old and has only 6k miles on it they agreed to “check” it on September 18th, they still refused to give us a rental, and we agreed to leave it for the weekend so they could address the problem. They called to notify us that they had “test drove” the car and nothing was wrong with it, my husband requested that he be able to sit in a test drive with the service man the following morning and asked him not to start or drive the car until he got there, when he showed up to do this test drive the service department told him they test drove the car again (even though they were asked not to) and that again, they found “nothing wrong with it” At this point my husband was furious. Not only did they not address the problem, but they also didn’t care to follow the requests of the cars owner. Now it is January 2016, the car is still shifting hard, or not shifting at all, as well as an issue with a recall that was done a few months ago for the car where when you would turn the air/heat on the car would sputter and almost stall, was happening again, even after the supposed “software update” So we once again contact the dealer to address an issue, they again tell us we need to just drop off our vehicle for an unspecified amount of time and they will not provide us with a rental, mind you this is our daily driver. So we then contact Chrysler directly, where they inform us we are eligible for a rental, and they will make sure that we get one, as well as be able to leave our car at the dealership for 5 days and then we will go from there. January 22, 2016 we take drop our vehicle off at the dealership so they can try to tell us what is going on with the transmission, again we are told that this is “normal” they tell us that it is a “Fiat Transmission, and that it shifts gears differently” miraculously this time the service department drives the car and says they do feel the issues we are bringing up, and that is was a “software update” to fix the problem. Well… I have already had a software update, that FAILED! Following I will list the issues; First the vehicle shifts roughly into every gear, causing my vehicle to jolt forward, second, when at a complete stop and then beginning to accelerate the vehicle has a delay, the engine revs and it finally jerks forward to go. Most the time the vehicle reaches 5-6k RPMs before it ever shifts gears. Third, when you start the car and turn on the air/heat the car drops below 1k RPMs, shakes and almost stalls. NONE of this is “normal” as the dealership states, this is especially NOT “normal” for a brand new car with significantly low mileage. The transmission should have ZERO problems. When I received my vehicle back from the dealership this last time, I got onto the freeway to drive home and it wasn’t until the vehicle reached 6k RPMs that it finally shifted into a gear. This is 100% unsafe, like I stated earlier in my letter, this is our daily driver, it is the vehicle that I buckle my two young children into EVERY SINGLE DAY, I count on this vehicle to get me to and from my destination in the safest manner available. Because of the jerking from the shifting of the transmission it can easily result in an accident. There have been times where I have almost hit the person in front of me because of the jolt forward coming out of a complete stop, as well as almost being hit from behind because my vehicle does not accelerate properly. This is not something I want to wait around for, this is something I am not willing to deal with until another “software update” is available, or until the manufacturer finally recalls this vehicle (which will happen) because it is a clear safety issue, causing my family to potentially be injured or worse. I do not feel safe in this vehicle, nor do I feel comfortable putting my children in it. Two visits to the dealership to repair this problem is far too many for a car
5 out of 5 stars

KL is way underrated! Bad rep from bad drivers?

Matt W, Atlanta, GA, 04/10/2017
2015 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
I was skeptical when I first purchased my Jeep Cherokee Sport (KL) two years ago. It was the second year (2015) for this body style and the return of the Cherokee into the Jeep lineup. Many longtime Jeep enthusiasts dogged its crossover styling and the technology over its offroad capabilities. For those who want a serious offroading vehicle, the Trailhawk is going to be your best bet … from the KL family. Cherokee hobbyists have now created a two inch lift (and some change) which allows for beefier tires and a more aggressive stance on the Trailhawk, while all other models can find something similar to give their Cherokee a bit more height and light offroading abilities. For the large majority of Cherokee owners, offroading is not on the agenda, so I'll stick with things that definitely stand out for me. I've owned 12 vehicles in the last 20 years, and that includes everything from Ford and Chevrolet to Honda and Toyota, Mercedes and BMW. I'd rate the Cherokee as a 4 star SUV in its class. The interior might not be the most impressive that I've come across, but you get an SD card reader (for audiophiles), bluetooth connectivity, USB ports, CD player and auxiliary input - 5 options for connecting your music! The aesthetics of the dashboard and front cabin are very welcoming and easy to reach everything. The cargo area is about the size you would expect from a Cherokee; anything bigger needed and you should look at the Grand Cherokee. The engine boasts about 184 hp and 170 ft-lbs of torque for the 4 cylinder (cannot comment on 6 cylinder power) and is very nimble in traffic. In the past two years of owning this vehicle, the servicing has been very minimal and light. This Cherokee does feature a lot of computer enhancements, so you will need software updates of your vehicle once every 9 months or so. If you've owned any other modern car from the 2010s, you will know this is not specific to Jeep or the Cherokee. I believe a lot of the bad reviews come from people who have had unfortunate luck, or they just have little patience. I probably would not have even written this review if owners had not rated it so low. Realistically I would give this vehicle a score closer to a 4 out of 5, but these Cherokees are really fun and I won't be getting rid of mine anytime soon. There is also a whole community of Cherokee KL owners who absolutely love their Jeeps (and modifying them!), so don't let a few sour reviews turn you away.
3 out of 5 stars

Reliability nightmare so far...

Mike, Frederick, MD, 07/26/2015
2015 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
2 months after purchasing tachometer goes crazy. Revs up and down whether you're driving or at a light. Took it in and they upgraded the software. Recall also suggested this as well. This past week the engine light comes on. Dealer said there were 4 different software upgrades due. We didn't know except the engine light came on to give us a hint. Apparently fixed it. Wrong. … Next day light comes on again. After 3500 miles a new vehicle should not do this. Prior reviews had mentioned this plus total transmission replacements. Should have kept the Honda accord and not 'knee-jerk" purchased this vehicle. Advice is to never purchase first year transmission updated vehicles or year models in general. Far too many bugs to sort out. Big disappointment so far!!
1 out of 5 stars

Great MPGs.... thats about it

Bam Martin, Tucker, GA, 03/28/2016
2015 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
I regret buying this jeep. They are not at all made the way they used to be made. Within the first 2 months of having it, the seat in the back bust at the zipper and cannot be repaired - has to be replaced. One week after purchasing I had to take it back in because the tint was bubbling. Now I'm at 15,000 miles and when you turn the car on, the RPMs go up and down and up and down and … up and down.... then after about a minute they get back to normal. The transmission does not shift properly and jerks you around. I got the doors wet with rain and now all 4 of the door's interior are bubbling and destroyed. This is the most expensive piece of crap I've ever bought. I am so disappointed in Jeep. Will never buy a new jeep again.

Edmunds Summary Review of the 2015 Jeep Cherokee Sport SUV

Pros & Cons

  • Pro:Smooth and refined V6 engine
  • Pro:smooth and quiet ride
  • Pro:spacious passenger quarters
  • Pro:abundance of available high-end tech features
  • Pro:Trailhawk offers unique off-road capability for the segment.
  • Con:Sluggish performance with four-cylinder engine
  • Con:less cargo capacity than other small crossovers.


Full Edmunds Review: 2015 Jeep Cherokee SUV

What’s new

The 2015 Jeep Cherokee gets an engine stop-start system on V6-equipped models, slightly improving EPA fuel economy estimates. A rearview camera and automatic headlights are now standard on the Latitude and Trailhawk models, and a new frontal-crash mitigation system is optional.

Edmunds says

The 2015 Jeep Cherokee offers more off-road capability than most people will expect from a crossover, but the bigger story is that it's civilized and comfortable enough to drive to work every day. It's worth a look if you're shopping for a small SUV.

Vehicle overview

Once upon a time, sport-utility vehicles were covered in mud, traversing streams and doing it all in the face of frugality. In the decades since, though, most car shoppers have realized that more sensible crossover SUVs are the way to go for everyday use. Jeep has tried to apply its off-roading heritage to some of its more civilized small crossovers (think Compass and Patriot), but the results have been disappointing. Thankfully, the 2015 Jeep Cherokee finally does come close to delivering the best of both real-world usability and capable off-road performance.

A crossover SUV, the 2015 Jeep Cherokee comes in Sport, Latitude, Trailhawk and Limited trim levels. This is the Limited.

That real-world usability starts with the Cherokee's quiet, comfortable and even plush ride quality compared with that of some other small crossovers. The well-laid-out interior is another bonus, and it comes with some fantastic standard and optional tech features. We're also fond of the Cherokee's optional V6 engine, which is smooth and has plenty of power and decent fuel economy ratings. Once the pavement ends, Jeep has you covered with the Cherokee Trailhawk trim level. With low-range gearing and special equipment like a locking rear differential, the Trailhawk can go much farther off-road than your standard all-wheel-drive crossover.

The Cherokee is likable, no doubt, but there are a few deficiencies worth noting. Despite its upscale interior, it may not be the best option if you frequently need to transport a lot of stuff. While the backseat is roomy for passengers, the rear cargo area is relatively small in comparison. Rivals are roomier, especially with the rear seats folded. Also, the Cherokee's four-cylinder engine is a mediocre performer, and the nine-speed automatic transmission can be annoyingly reluctant to downshift while at cruising speeds.

If you don't find the Cherokee quite to your liking, the 2015 Ford Escape, Honda CR-V, 2015 Mazda CX-5 and Toyota RAV4 are all excellent choices for this class. The CR-V and RAV4 have considerably more interior space than the Cherokee, while the CX-5 and Escape are more enjoyable to drive, thanks to their sharper steering and handling. The Subaru Forester and XV Crosstrek might also be worth a look, given their better-than-average off-road abilities. Overall, though, the 2015 Cherokee is the best small Jeep not named Wrangler that we've driven in a long time.

2015 Jeep Cherokee models

The 2015 Jeep Cherokee is a five-passenger crossover SUV offered in four trim levels: Sport, Latitude, Trailhawk and Limited.

Standard equipment on the Sport includes 17-inch steel wheels, air-conditioning, power accessories, keyless remote entry, a tilt-and-telescoping steering wheel, a 60/40-split rear seat, sliding and reclining rear seats, Bluetooth phone and audio connectivity and a six-speaker audio system with a 5-inch touchscreen interface, USB/iPod integration, an auxiliary audio input and an SD card reader. A Cold Weather Group package is available with a wiper de-icer, remote ignition, heated power-folding mirrors, heated front seats and a heated steering wheel. You can also get alloy wheels, a rearview camera, satellite radio and a CD player as stand-alone options.

The Latitude adds alloy wheels, roof rails, foglights, automatic headlights, a rearview camera, body-colored door handles and mirrors, privacy-tinted glass, LED interior lighting, a folding front passenger seat with a storage compartment inside the seat cushion, a leather-wrapped steering wheel and a 115-volt outlet. Latitudes also come with a wider range of options including a V6 engine, dual sunroofs (the front roof opens; the rear glass is fixed), an upgraded nine-speaker audio system and an 8.4-inch touchscreen interface with smartphone app integration. The Comfort/Convenience package bundles a power liftgate, automatic headlights, dual-zone automatic climate control, an eight-way power driver seat (with four-way power lumbar), satellite radio, remote start and a cargo cover and net.

Leather upholstery is standard in the Cherokee Limited, as is the 8.4-inch touchscreen interface. Navigation is optional.

The off-road-themed Trailhawk is four-wheel-drive only and comes with low-range gears, slightly wider 17-inch wheels and all-terrain tires, off-road oriented suspension tuning, a rear locking differential, skid plates, tow hooks, unique exterior trim, upgraded interior surfaces, a bigger gauge cluster display, the 8.4-inch touchscreen and satellite radio. Options on the Trailhawk include the Comfort/Convenience package (power liftgate, automatic headlights, dual-zone automatic climate control, an eight-way power driver seat, auto-dimming rearview mirror, satellite radio and remote start), the Technology Group package (automatic high-beam control, adaptive cruise control, forward-collision warning and low-speed crash mitigation, lane-departure warning and mitigation systems and an automated parallel and perpendicular parking system), leather upholstery, a navigation system and an upgraded audio system.

The Limited sheds the Trailhawk's off-road hardware, but includes all of the same interior electronics and gets most of the contents of the Comfort/Convenience package (minus the power liftgate). It also comes with 18-inch alloy wheels, heated front seats, a heated steering wheel and leather upholstery. The Luxury Group package adds a power liftgate, xenon headlights, memory driver settings and ventilated front seats. The Technology Group package (as previously described with the Trailhawk) is also available on the Limited.

Available on all trim levels except the Sport is the SafetyTec package, which adds blind-spot detection, rear cross-traffic alerts and rear parking sensors. The Trailer Tow Group package adds a tow hitch, trailer tow wiring harness and an auxiliary transmission cooler.

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Performance & mpg

Standard on all 2015 Jeep Cherokees is a 2.4-liter four-cylinder engine rated at 184 horsepower and 171 pound-feet of torque. Optional on all but the base Sport is a 3.2-liter V6 that makes 271 hp and 239 lb-ft of torque. A nine-speed automatic transmission is standard with both engines.

You have your choice of front-wheel drive or four-wheel drive with either engine, but Trailhawk models are 4WD only. Jeep offers two 4WD systems. Standard on four-wheel-drive Sport, Latitude and Limited models is the light-duty Active Drive I 4WD system; it requires no input from the driver and is suitable for driving in wintry conditions. Standard on the Trailhawk and optional on other 4WD Jeep Cherokees is the more deluxe Active Drive II system, which features low-range gearing to give the vehicle extra capability in off-road situations. The Trailhawk also has a locking rear differential to aid progress on rough terrain.

In addition, four-wheel-drive Cherokees feature a Selec-Terrain dial with selectable Auto, Snow, Sport and Sand/Mud modes to optimize traction; the Trailhawk features an additional Rock mode. Hill start assist is standard on all Cherokees, but only the Trailhawk has hill descent control. A tow package is available on all 2015 Jeep Cherokees, and with it included, V6 models have a healthy 4,500-pound towing capacity when properly equipped.

This the Selec-Terrain dial you'll find in most four-wheel-drive Cherokees. The Trailhawk version also has a Rock mode.

With so many engine/drivetrain combinations for the Cherokee, there are several different mileage ratings  from the EPA. Equipped with front-wheel drive and the four-cylinder engine, the Cherokee is rated at 25 mpg combined (22 city/31 highway). With the V6 and front-wheel drive, the estimate is 24 mpg combined (21/29).

EPA-estimated fuel economy for Cherokees with the Active Drive I 4WD system and four-cylinder engines is 24 mpg combined (21/28), which is slightly below average for this class, while V6 Cherokees with this 4WD system are rated at 23 mpg combined (20/28). With the Active Drive II system, estimates stand at 23 mpg combined (21/27) with the four-cylinder and 22 mpg combined with the V6. With its all-terrain tires, the Trailhawk gets an EPA-estimated 22 mpg combined with the four-cylinder or the V6.

In Edmunds testing, a four-wheel-drive Cherokee Limited with the Active Drive I system went from zero to 60 in 7.4 seconds, a good time for the class. A Cherokee Trailhawk (also with the V6) did the sprint in 8.0 seconds.

Safety

Standard safety equipment on all 2015 Cherokees includes antilock disc brakes, stability and traction control, front and rear seat side airbags, side curtain airbags and front knee airbags. A rearview camera is optional on the Sport trim level and standard on all other models.

Trailhawk and Limited models can also be equipped with an option package that adds adaptive cruise control, a forward-collision warning and mitigation system (with automatic brake intervention in potential collision situations), a lane-departure warning system and blind-spot and rear cross-traffic alerts.

In Edmunds brake testing, a Cherokee Trailhawk came to a stop from 60 mph in 131 feet. The all-terrain tires contribute to that lengthy stop, but it's still one of the longest distances we've ever recorded in the segment. A Cherokee Limited with more common all-season tires and 4WD came to a stop in 122 feet, which is a couple feet better than average.

In government crash tests, the Cherokee received an overall rating of four out of five possible stars, with four stars for total frontal impact protection and five stars for total side impact protection. The Insurance Institute for Highway Safety gave the Cherokee a best possible rating of "Good" in moderate-overlap frontal-offset, side-crash and roof-strength crash tests. The Cherokee's seat and head restraint design was also rated "Good" for whiplash protection in rear impacts.

Driving

Although the four-cylinder engine has as much horsepower as most rivals' base engines, the Cherokee is heavy for a small crossover SUV, which makes the engine feel sluggish when accelerating up to highway speeds. This engine also has a more raucous sound than other four-cylinders in this class.

We really like the V6 engine, though, as it gives the 2015 Jeep Cherokee a relaxed, refined demeanor not found in any SUV with a four-cylinder engine. There's plenty of power here, and the nine-speed automatic provides smooth upshifts. But once you're cruising in top gear, the Cherokee can be a bit reluctant to downshift in response to your gas pedal inputs.

The Cherokee is exceptionally quiet at highway speeds. And over rough city streets, the Cherokee offers about as cushy a ride as you'll get in this class. The downside is that the Jeep feels heavy and soft when going around turns. Its steering is precise, but the new Cherokee isn't sporty like the Escape or CX-5.

Ride comfort is excellent in the Jeep Cherokee, and it's one of only a few compact crossover SUVs with a V6 engine.

All Cherokees have a bit more ground clearance than the norm, but it's the Cherokee Trailhawk, which earned an "B" rating from our testing department, that stands out for off-road ability. If you have the inclination, the Trailhawk can take on some pretty serious trails, thanks to its advanced 4WD system and rear locking differential.

For more driving impressions, be sure to check out our long-term test of the 2014 Jeep Cherokee as well.

Interior

In the past, the standard Cherokee may have seemed far behind the Grand Cherokee in terms of quality and capability, but no more. The materials in the 2015 Jeep Cherokee have a high-quality look and feel, especially on upper trim levels. The available 8.4-inch touchscreen entertainment and navigation interface (Uconnect) is truly great and worth the extra cost if you can make the jump out of the Sport trim levels. It features easy-to-navigate menus, big touch buttons, voice commands and an accompanying knob that makes whipping through iPod menus a breeze.

Passenger quarters are spacious in the 2015 Jeep Cherokee. It's easy to get comfortable in the available power driver seat, which offers ample adjustability (although the steering wheel has an oddly limited range of height adjustment). The rear seat reclines, allows fore-and-aft adjustment and the high-mounted bench supports adults' thighs without pushing their heads into the rafters. This is one of the better backseats in the compact crossover class.

Adults will find the Cherokee's rear seat spacious and comfortable. Rear-facing car seats fit well back here, too.

Occupants' comfort comes at the expense of cargo capacity, though. There are just 24.6 cubic feet of space behind the second row and 54.9 with the rear seats folded. Both figures are 10-15 fewer cubic feet than what most other compact crossover SUVs offer. A lack of truly useful storage space up front for your personal effects is another drawback.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2015 Jeep Cherokee in Ohio is:

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