Used 2011 Ford Fusion SEL 4dr Sedan (2.5L 4cyl 6A) Consumer Reviews
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I'll Never Buy Another Ford
Christopher Clifford, Fishkill, NY, 05/11/2017
Ford Fusion SEL 4dr Sedan (2.5L 4cyl 6A)
57 of 60 people found this review helpful
I have a 2011 Ford Fusion with 62,000 miles. In 2015, Ford issued a recall for the power steering module on the car. The module would either be replaced or reprogrammed to fix the issue of sudden power steering loss. I brought the car to my local dealer who decided not to replace but to reprogram the power steering unit and gave me a Ford warranty for the unit good for 10 years or 150,000 miles. In March 2017, the Fusion lost all power steering. Fortunately, it occurred in my driveway, not the highway. (Since the Fusion power steering is electronic and not power assist, when the electronics fail, the steering goes completely dead.) Ford refused to honor the warranty or its recall, stating that if the error code is not still showing on the car's computer, Ford can't be sure the power steering failed and therefore wouldn't honor the warranty. Shortly after that the power steering module malfunctioned again but this time the car didn't completely lose steering. When I brought it to the Ford dealer the second time I was informed that the power steering module was defective and needed to be replaced. However, Ford would still not honor its recall or warranty for the module because the error code for the unit didn't match the error code approved for the recall of the module. I again called Ford Motor Company about this issue. Ford confirmed that it would not honor the warranty for the power steering module even though the recalled module had now failed in two completely different ways.
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Watch out, bad transmission!
lizziebeth2785, East Chicago, IN, 01/27/2012
Ford Fusion SEL 4dr Sedan (2.5L 4cyl 6A)
34 of 37 people found this review helpful
I bought this car in March 2011. The car was first into the shop 6 months after I bought it for shifting problems. They replaced the universal trans assembly. Then I get a postcard to come in to the shop for the lug nuts being recalled. So then I take it back. I tell them that it after starting it if it has been sitting for a while that I have to press on the accelerator pretty hard just for it to start moving. They told me this was due to the fluids needing to warm up! The car is not even a year old! So then I call a different Ford dealer for their opinion and was told that is completely false. I took it back and now they tell me it's normal! Put in a formal complaint with Ford Corp
Better than an Audi !
s80sux, Chaska, MN, 09/30/2011
Ford Fusion SEL 4dr Sedan (2.5L 4cyl 6A)
11 of 12 people found this review helpful
The Ford Fusion is an amazing vehicle, the steering, handling, and overall build quality is wonderful. We traded in our 2007 Audi A4, and could not be happier! The audi had constant "check engine lights" and was poorly constructed.
A Believer...
the_fusionator, Reston, VA, 04/21/2011
Ford Fusion SEL 4dr Sedan (2.5L 4cyl 6A)
9 of 10 people found this review helpful
I was a raised a die hard chevy boy. But as you get older and more mature you become a little more open minded when you get away from home and start to become your own person. I am only 21 but i have had 3 GM cars and loved them all and i still do have a pontiac. My wife needed a new car so we started looking and she said that she likes the fusions styling. And i agreed i have liked the fusions since they have came out and the 2011's are awesome. So i broke down and bought a loaded out SEL last weekend and so far i do not regret it we average 31 mpg mixed driving! I bought the candy red mettallic with 17" wheels and the chrome grille and its definetly a big head turner wherever we go.
Steering
2011sad, Richland, MI, 10/09/2014
Ford Fusion SEL 4dr Sedan (2.5L 4cyl 6A)
9 of 10 people found this review helpful
I would tay away from this vehicle. With 55,000 miles on a car that I am still making car payments on a problem with the assisted steering has developon my 2011 Ford Fusion. I was told it will be about $2,000 to repair - money I do not have and a wish and a pray might get me reimbursed should Ford recall this. NHTSA is now investigating the over 940,000 complaints. A class action lawsuit has also been filed regarding the defective power assisted steering failure. I purchased thiFord after being a GM consumer for over 40 years. When GM stiffed me for rotting rusting brake problems on a brand new 2004 Silverado. I switched to Ford. I hope Ford does right by their customers.
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