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Used 2014 Ford Focus S 4dr Sedan (2.0L 4cyl 5M) Consumer Reviews

2.1 out of 5 stars
35 reviews
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1 out of 5 stars

My second Focus with a bad transmission

Holly, Modesto, CA, 01/03/2016
Ford Focus S 4dr Sedan (2.0L 4cyl 5M)
58 of 62 people found this review helpful

After two trips to the shop in under 30k miles, I thought my 2012 Ford Focus was a lemon so I traded it in and Holy Cow...my 2014 does exactly the same thing. The transmission shakes and jerks so badly that it scares my passengers. I feel like such a schmuck for buying this car twice , but I can't believe Ford gets away with this!!!

Performance
1 out of 5 stars
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1 out of 5 stars

2 transmissions in one month

Yolando, Montebello, CA, 07/30/2016
Ford Focus S 4dr Sedan (2.0L 4cyl 5M)
15 of 15 people found this review helpful

My husband and I purchased a 2014 Ford Focus from Sunrise Ford in North Hollywood on February 20th, 2016. In April, the transmission light and a message gave me 5 minutes to pull over. The message read that the car was overheating. Transmission message appeared. I was traveling up a hill off Laurel Canyon. You could hear the gears every time you drove up a hill. I was in bumper to bumper traffic. The car was also rolling backwards. I know how that feels because I know how to drive a stick. It was a very hot day. Which is a trigger for the transmission. We took the car back to Sunrise. First, we were told that it was a computer chip malfunction. A module message. They said don't worry about it. It's a common message. Then we were given an appointment to replace the clutch and seals. The appointment was so far out because they were backed up due to so many appointments to repair transmissions. We dropped the car off on June 14. They had the car for 4 days. While they had the car we ask them to fix the windshield wipers and the speaker panel. We notice that in the early part of July the dashboard was malfunctioning. I have photos. The gas hand wouldn't move and the gas numbers, mileage numbers, degrees, and radio stations were jumping all over the place. The AC stop working properly. A few days ago we were approached by Sunrise to buy back our car. He said that the car had built up equity. My husband asked him how is that possible because it hasn't been 6 months yet. They offer us a lower payment and interest. My husband said no because it's a buy back scam buy Ford. Last night the car started to jerk, it wouldn't get out of first gear. We got the car home. It wouldn't start nor reverse. We had to push the car into our parking spot. The transmission service light is on. The car was making a rumbling sounds even though it was turned off. We picked up the car on after they replaced the transmission again. Guess what? The Gear is locked. I found out from an auto fraud attorney that the Sunrise is suppose to disclose to customers the issues with the transmission. I was told by a lemon law attorney and the fraud attorney that the car will never run correctly. When we dropped our car off the second time for service we came across frustrated owners dropping off their car for repairs.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

"I thought I was going to die driving this car"

Cindy, Lebanon, OH, 07/16/2015
Ford Focus S 4dr Sedan (2.0L 4cyl 5M)
28 of 30 people found this review helpful

I have always purchased Ford products in the past but, I am really re-thinking did I get a lemon with this 2014 this Ford Focus You should feel safe when you drive a new car not worried about it bogging down on the road. I have taken my new car in twice now, once the dealership replace the clutch and now they replace the transmission modules. The dealership told me right off the bat there is backlog of cars waiting for a new clutches again. I drive on the highway and was horrified when I tried to get car to speed up so a semi-truck could get off the ramp and my car acted liked the transmission stuck in gear. I am scared to take my grandkids in my car just in case the transmission locks up and caused a wreck that could hurt them. If Ford can fix the problems in a timely manor either by putting another transmission in or they should have to buy the cars back from the customers for want they paid for them. Buyer beware please do research before you buy this type of car for your own safety.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

AVOID FORD FOCUS

Harry Jenkins, Bradenton, FL, 12/10/2015
updated 12/13/2018
Ford Focus S 4dr Sedan (2.0L 4cyl 5M)
20 of 21 people found this review helpful

I bought a 2014 Ford Focus it is in the garage for the third time for transmission problems. Ford built it knowing they had bad transmissions. Auto-nation Bradenton Fl sold it to me knowing there was problems. The salesmen sold it to me knowing it had problems. Ford the dealer and salesman all lied to me and are immoral,unethical. Ford had to buy back my car. Thank God very unhappy with car.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
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2 out of 5 stars

Bad transmissions - Ford will not fix the problem

Leslie, Corpus Christi, TX, 12/22/2015
updated 07/02/2018
Ford Focus S 4dr Sedan (2.0L 4cyl 5M)
12 of 12 people found this review helpful

Please take time to Google the transmission problems Ford has caused with the Focuses and Fiestas. I have a 2014 Focus, and had to have my transmission repaired after owning the car for just a few months. The car lurches forward on its own, stalls when you're trying to accelerate, and is generally dangerous to drive. Ford switched to "automatic dual clutch" transmissions in these cars, saying they help with fuel economy. They are dangerous. I've been calling my dealership for four months since the problems came back, and every time I call they say that Ford won't send them the parts to repair these transmissions. Ford is choosing not to fix this. Buyer beware. Update: Happy to have sold this car and moved on.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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