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Used 2011 Ford Fiesta SE Hatchback Review

Consumer reviews

Read what other owners think about the 2011 Ford Fiesta SE Hatchback.

5 star(42%)
4 star(25%)
3 star(11%)
2 star(9%)
1 star(13%)
3.7 out of 5 stars
53 reviews

Most helpful consumer reviews

3.38 out of 5 stars

good but poor auto transmission

pelach, Santa Barbara, CA, 12/13/2010
2011 Ford Fiesta SE 4dr Hatchback (1.6L 4cyl 5M)
The build quality seems to be quite good. I like the car except for the automatic transmission... it sometimes does not shift logically and lacks power from a stop; after it gets going it seems to have adequate power. The stereo is quite good and the cabin is very quiet, although i notice others are complaining of noises that develop with more use. Mileage is not as good as hoped for but … I do live up in the hills. I'm satisfied except for the automatic transmission goofiness.
4.63 out of 5 stars

LOVE this little car!

armydoc115, Phenix City, AL, 05/11/2011
2011 Ford Fiesta SE 4dr Hatchback (1.6L 4cyl 5M)
I'm in the Army on Ft Benning, Ga, and I have a roughly 90 mile commute from home to work. My daily driver has been a 2005 Jeep Wrangler with 6" lift and 33" tires. I LOVE my Jeep and won't ever part with it, nor will I ever be without a Jeep, but with 14mpg, gas was killing me. I bought a 2011 Fiesta SE hatch 5 spd, and I have to say, I'm extremely impressed. The European influence is … evident in almost every aspect of the car. It's not fast, but it isn't terrbly slow either. It will handle 80mph on the highway like it's a much larger car, and it has plenty of passing power. Gas mileage is wonderful! My average between city/highway is usually 36-38 mpg. It handles great, and sync rocks!
1.13 out of 5 stars

Should be recalled, a real lemon

big_jig, Coon Valley, WI, 05/06/2015
2011 Ford Fiesta SE 4dr Hatchback (1.6L 4cyl 5M)
I bought this car 3 months ago used with 39000 miles on it. It has a 6 speed automatic transmission. 2 weeks after I bought it Ford sent me a letter stating the this model was having transmission issues and if it broke they would fix it for free.The transmission went out at 42000 miles and now Ford tells me they have 32000 parts on back order and I won't get it back for at least 12 … weeks.This is my first and last Ford I will ever buy. I would like to trade it in but it apparently lost a lot of value in the short time I have owned it due the the transmission issue. What a joke. This car should be recalled and is a true lemon.
4.13 out of 5 stars

Powershift Automatic Transmission Failed

Arizona SunDevil, 10/04/2010
2011 Ford Fiesta SE 4dr Hatchback (1.6L 4cyl 5M)
Lime Squeeze Green color is attention getting. Automatic transmission failed at 660 miles while on a road trip from Arizona to California. Transmission apparently is brand-new to Ford in the USA and Ford dealer in Riverside, CA didn't know how to fix it properly. Called Ford Zone Customer Service and filed complaint. A brand new vehicle should not required a complete transmission … replacement at 660 total miles.

Edmunds Summary Review of the 2011 Ford Fiesta SE Hatchback

Pros & Cons

  • Pro:Sporty driving dynamics, smooth and peppy engine, high fuel economy, welcoming cabin, available high-end luxury features.
  • Con:Limited cargo and rear seat space, conventional navigation system unavailable.


Full Edmunds Review: 2011 Ford Fiesta Hatchback

What’s new

The 2011 Ford Fiesta is an all-new subcompact available in hatchback and sedan body styles.

Edmunds says

The 2011 Ford Fiesta gives economy car shoppers reason to celebrate with its fun-to-drive personality, nicely trimmed cabin, tight build quality and unexpected features.

Vehicle overview

For decades, small economy cars from American carmakers have been about as desirable as a cold hamburger. Overall build quality, upkeep costs, reliability and longevity -- the most important factors in this segment -- were points of embarrassment for Escorts, Neons and Cavaliers. But with the Euro-bred 2011 Ford Fiesta (which slots under the Focus to become Ford's new entry-level model), the U.S. looks to have something on the economy car menu as mouth-watering as an In-N-Out Double-Double.

Up until now, the Honda Fit was the subcompact class standout thanks to its impressively versatile interior, pleasing driving dynamics and high overall quality. But those who truly get a kick out of driving will likely find the Fiesta even more fun. Its smooth, eager engine, precise and well-weighted steering and an agile chassis show that one needn't be resigned to a dull drive just because one needs a small, practical and inexpensive car.

Unlike much of its competition, the Ford Fiesta is available in both sedan and hatchback body styles. Of course, the hatchback provides greater cargo capacity, but some folks prefer the more formal look of a sedan, which is likely why Ford is offering both. Either way, the Fiesta provides sprightly handling, a compliant ride and a quiet cabin at freeway speeds. It also offers features that are uncommon in this class, such as keyless ignition and Ford's superb Sync system, which, among other things, allows one to control audio and cell phone functions via voice commands.

There are some distinctive Fiesta alternatives in this competitive segment. Among hatchbacks, the 2011 Honda Fit and the 2011 Kia Soul stand out, and the aptly named 2011 Nissan Cube makes a unique aesthetic statement. Compared to these, the Fiesta hatch lags well behind in terms of maximum cargo capacity and rear seat room for taller passengers. The Fiesta sedan, meanwhile, has a bit less rear seat room than the 2011 Chevrolet Aveo, 2011 Hyundai Accent and Nissan Versa. But it floors them all with its more engaging and well-rounded personality. It's definitely a car to look at if you're shopping for an inexpensive but desirable set of wheels.

2011 Ford Fiesta models

The 2011 Ford Fiesta comes with four doors in both sedan and hatchback form. There are three trim levels for the sedan (S, SE, and SEL) and two trims for the hatchback (SE and SES).

The S sedan is the bare-bones, entry-level Fiesta and comes with 15-inch steel wheels, a capless fuel filler, power mirrors, a tilt-and-telescoping steering wheel, a four-speaker AM/FM stereo (with an auxiliary input jack and USB port) and a 60/40 split-folding rear seat. The SE sedan adds metallic cabin accents, power windows and door locks and a CD player. The SEL sedan adds LED parking lights, a rear spoiler, 16-inch "premium painted" wheels, a premium sound system (with satellite radio and six speakers), ambient lighting, an auto-dimming rearview mirror and the Sync multimedia voice-command system which now also offers turn-by-turn navigation.

The SE hatchback is equipped similarly to the SE sedan but adds a rear spoiler and wiper. The SES hatchback is equipped similarly to the SEL sedan but adds a rear wiper.

Some options are grouped into packages that allow lower trims to have the upper trims' features, and the upper trims have access to optional features such as keyless entry/ignition and heated leather seating. There's even a Super Fuel Economy package that optimizes fuel mileage via aerodynamic tweaks (blocked-out lower grille, underbody panels), lightweight wheels and special tires. Individual options, depending on trim, include 17-inch alloy wheels, a sunroof and special paint colors.

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Performance & mpg

All 2011 Ford Fiestas are powered by a 1.6-liter inline-4 that generates 120 horsepower and 112 pound-feet of torque. A five-speed manual transmission is standard and a six-speed automatic is optional. Technically, the automatic is actually an automated dual-clutch manual transmission; it provides quicker gearchanges than a traditional torque converter-based automatic. Disappointingly, there is no manual-shift feature.

The 0-60-mph sprint for a manual-equipped car takes 9.5 seconds -- about the same as a Honda Fit. Ford estimates the Fiesta's fuel economy at 30 mpg city/40 mpg highway for the automatic and 29/38 for the manual.

Safety

Standard safety features include stability and traction control, antilock disc brakes, front-seat side airbags and side curtain airbags. Also included is a class-exclusive driver knee airbag.

In the government's new, more strenuous crash testing for 2011, the Fiesta earned an overall rating of four stars out of a possible five, with four stars for overall frontal crash protection and five stars for overall side crash protection. In the Insurance Institute for Highway Safety, a Fiesta sedan eared a top rating of "Good" for its performance in frontal-offset and side-impact collisions. In Edmunds brake testing, a Fiesta stopped from 60 mph in a respectable 119 feet.

Driving

We can say without hesitation that the 2011 Ford Fiesta provides the most rewarding drive in its class. Though its acceleration is just average, in the real world of stop-and-go traffic and freeway merging, the Fiesta's mill is a pleasure. The eager-to-rev 1.6 delivers ample punch down low and remains butter-smooth even when taken to redline. The manual transmission is precise and easy to shift, boasting a linear clutch and light throws. The available six-speed automated dual-clutch automatic is another unusual perk in this class.

The Ford's steering is the new segment benchmark, from the weighting of its effort to the immediate and precise response. And the sophisticated suspension tuning makes the Fiesta feel at once substantial and lithe. Handling is excellent, yet the ride quality remains supple, with bumps and ruts swallowed sans drama.

Interior

With its soft-touch dash top, metallic accents, edgy styling and tight build quality, the Fiesta's cabin has a premium vibe to it that's unexpected in an economy car. The center stack controls for the audio system look odd at first but prove intuitive, while the three-knob climate control system couldn't be easier to use. Ford's Sync system (standard in top trims) allows voice control over the audio system and your cell phone, and it also provides features such as voice-prompted turn-by-turn navigation (it works respectably well) and emergency assist. Another high-end feature not often seen in this segment is the available keyless entry/ignition system.

At 12.8 cubic feet, the sedan's trunk capacity is class-competitive. The Fiesta hatchback offers a bit less than that with its rear seat up. Unfortunately, the seats don't fold completely flat, and the Fiesta's 26 cubes of maximum cargo capacity pale in comparison to the Honda Fit's 57 cubes and the Kia Soul's 53 cubes.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2011 Ford Fiesta in Maryland is:

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