Used 2011 Ford Edge Limited 4dr SUV AWD (3.5L 6cyl 6A) Consumer Reviews
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Big Disappointment
Mike R., 10/16/2010
Ford Edge Limited 4dr SUV AWD (3.5L 6cyl 6A)
55 of 58 people found this review helpful
I traded in my 2008 Ford Edge Limited AWD for a 2011 with the same trim and options. I was so impressed with the quality, performance and reliability of my 2008 that I was drawn back to the Ford Edge when it was time for a new vehicle. So far it has been nothing but regret! My 2011 has much more road noise, loud clunking in right front suspension, worse gas mileage, less power (despite 20 hp increase over 2008), back-up camera that only works 50% of the time and touch screen that goes blank for no apparent reason. I could go on but limited to only 700 characters here. I only have 1500 miles on this vehicle and already have laundry list for service department when I have time to take in.
BLOWN ENGINE :(
Donna Z THomas, Santa Monica, CA, 02/24/2015
Ford Edge Limited 4dr SUV AWD (3.5L 6cyl 6A)
62 of 67 people found this review helpful
2011 Ford Edge with a bad water pump that blew up and ruined the engine at 91,000 miles. Light came on, car jerked, pulled over and towed to Ford Dealer. Blown water pump caused engine oil and antifreeze to mix and destroy the engine. Now the car dealer needs $5000 to replace with a rebuilt engine. Took a check for car, not going to purchase another Ford at this time.
Ford Edge - 5 Year Life Span
Michele Bond, Washington, DC, 02/02/2016
Ford Edge Limited 4dr SUV AWD (3.5L 6cyl 6A)
47 of 53 people found this review helpful
I have (had) a 2011 Ford Edge Limited and maintained it according to service manual guidelines. I was out running errands on a Saturday and it quit moving. I had to get it towed to the auto repair shop and learned that it needs a new engine!!! Hello. That is a $7-8K repair for a car that is only 5 years old. Ford customer service was of little or no help other than to say that the car needs to be at a Ford dealership. Not happening...the car won't move and I would need to have it towed again. I suggested a 3-way call between me, Ford customer service, and the car repair shop, which was not possible. Did I like the Ford Edge? Yes...loved it up until 3 days ago when it stopped working and needed a new engine. Definitely not reliable and not recommended. And, Ford is little or no help. I don't think that it is acceptable for a car manufactured in this day and age to only run for 5 years and then require an engine replacement.
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Those nice Chrome 19" Wheel Covers
rcestare, Fairfax, VA, 02/05/2015
updated 08/08/2018
Ford Edge Limited 4dr SUV AWD (3.5L 6cyl 6A)
25 of 28 people found this review helpful
When you purchase an Edge or other Ford product, make sure you ask what the various parts are made of. My "Chrome Clad" wheels are actually Chrome "Foil" bonded to plastic. Who hasn't hit a pothole or scraped a curb when parking... if you do you cannot simply buy a replacement "hub cap" ... you have to buy the entire wheel at a cost well above $800 per wheel!!!!! When I wrote to Ford Executives about the matter ... they simply said "buyer beware"... Fool me once shame on you. I will NEVER buy a Ford again. I feel lied to and can't help but wonder what else is plastic that we think is metal?????? In general the car is a piece of Crap! I dumped it when the cost of repair of the "well known" differential "problems" were well over $5000 at 50,000 miles ... again ... a piece of crap and Ford public relations doesn't care about customers.
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An Engineer's Perspective
R. Eads, Atlanta, GA, 11/05/2015
Ford Edge Limited 4dr SUV AWD (3.5L 6cyl 6A)
7 of 7 people found this review helpful
I bought this car new. My wife drives it primarily. It's now traveled just over 55,000 miles. We have owned mostly SUV's and trucks recently so this was our last venture into the land of unibody, transverse engine mounted vehicles. Overall, I'm very satisfied with the vehicle. It's outstanding features are in the technology it brings to the segment. The adaptive cruise control borders on magical. It is very hard to fool and is very able to sense lane changes and switching of lanes. I find it very impressive and it makes long drives across interstates from state-to-state-to state a breeze during construction season. You set the distance between you and the next car. You set the speed. It keeps the distance and life is great. The Sony sound system is very good and the bluetooth integration is also great. It seems much more adept compared to GM, Toyota, Nissan, and Dodge/Fiat for the same year and then some. My edge is AWD and the torque vectoring is exceptional in keeping the vehicle aligned. With good tires, the vehicle does exceptionally well in snow, better than classic SUVs. Even a Jeep Grand Cherokee seems less capable in a snow/ice scenario than does the AWD Edge. Ford gets high marks here. From a reliability standpoint it has been excellent. There were two warranty items. First was the Accessory Protocol Interface Module (APIM). Ford issued an extended warranty on this module. It started acting flakey, the display would dim on its own. It was replaced at no cost. The second item was the brake booster. Again Ford issued an extended warranty on this item (up to 150,000 miles) it was replaced at no cost. The brake booster fail resulted from a failure in the rubber diaphragm of the brake booster. I suspect that the fuel tank vapor recovering lines that connect to the intake manifold are also tied to the vacuum supply for the brake booster along with the intake manifold. This loosely ties the fuel system to the brake booster system thus allowing fuel condensate to accumulate in the brake booster. Alcohol in the fuel is no friend of synthetic rubber materials in your vehicle and may be the ultimate root cause of this failure. The resulting failure manifestation is a very stiff brake pedal that gets stiffer over time. I would not be surprised if this leads to a recall as it is a potential safety issue. To me, neither of these two problems would be deal breakers if the question was "would I buy another one?" knowing what I know now. I would buy another one. I think it has many strengths for the price point and the things it does well (AWD, room, comfort, sound, technical aids like BLIS and Adaptive Cruise), it does very very well.
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