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Used 2020 Chevrolet Silverado 2500HD Consumer Reviews

3.5 out of 5 stars
32 reviews
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Pros
Cons
5 out of 5 stars

A Real Truck. . end of story!!!

Frank, 09/08/2020
2020 Chevrolet Silverado 2500HD Custom 4dr Crew Cab 4WD LB (6.6L 8cyl 6A)
263 of 273 people found this review helpful

A little background in the short version of the other review I have posted here about the horrible 9 months I spent babying the glorified f150 3.5 ecopoop. A cheaply made vehicle that showed signs of major wear and tear inside and out with just 22k miles and mostly highway miles at that. Point being you cant trust the same biased reviews that I was reeled into even as a long life Chevy man. The 2500 CUSTOM with the 6.6 gas motor is getting bad reviews from critics who are comparing trucks to sports cars. It doesnt make sense. This is a mammoth of a truck. . isnt that what you want in a "TRUCK?" No this model doesnt come with the airplane cockpit that its upper trim brothers have. PERFECT. . annoying technologies that are extremely distractive and unneeded not available in this model. . DELIGHTFUL!!!! Interior is stylish enough and extremely durable, especially for those of us who buy a truck to do TRUCK STUFF. The body of this truck is built LIKE A TRUCK, unlike the Fords that will be totally destroyed God forbid you encounter a heavy rain storm. The 6 speed tranny getting the bad rap is a far better choice than a 10 speed that is constantly shifting both during acceleration and braking just so you can get another 2 mpg's. The 2500HD Custom drives just LIKE A TRUCK as it should and the CUSTOM Trim package is exactly what everyone is attempting to achieve anyway with the other models by removing all the flashy/cheesy chrome bling that makes the trucks look like a cadillac with a bed. Straight lines, black bumpers (painted not cheap fading plastic), nice alloy rims and a tough grill that says "MOVE!". Now "as Consumers" lets talk about the 6.6 gas motor described by these critics as a sluggish gas guzzler. NEWS FLASH . . ALL Trucks are Gas Guzzlers!!! At 16 MPG this truck is only a couple MPG's under the glorified ecopoops that require premium gas and "Eco Settings" that are truly sluggish and unresponsive, in order to achieve the claimed 23mpg. I spent 9 months in one and never saw better than 17.4 mpg and when towing a small camper saw only 6 to 8 mpg! And averaged 15 to 16mpg according to the computer and the dealer who said I wasnt driving it right. As for the Diesel Craze, the 6.6 Duramax is the best in the business, that is if you are actually towing a house daily. Remember that extra 2 or 3 miles to the gallon(when not towing) versus this 6.6 gas motor is met with a constant extra expense of DEF fluid and when towing make sure to keep a case in the bed. Another point that no one is considering is the fact that the 6.6 gas motor runs on regular octane fuel!!! So while everyone is filling up their DEF and paying over 3 bucks a gallon for diesel, or 3 bucks a gallon for premium gas to achieve just a little better than the 16mpg this beast gets, Im paying under 2 bucks a gallon, no DEF required, for 14 to 16mpg and sometimes a little better on the highway, and an average of 10 to 12mpg when towing a trailer that was running the ecopoop into the ground. No scratches, no dents, interior cleans up easily, truck rides smooth and steers perfectly. The 4x4 is useful when needed but to hear the critics this truck is not worthy as it is "Too Bumpy" offroad. LOL. .anyway LOVE my 2500 HD CUSTOM 6.6 Gas. My fuel cost has actually gone DOWN monthly with this truck and I am relieved to be out of the disposable truck that is glorified as the best selling truck in America. Truth be told they all have their pros and cons, but you have to base your decision on whats right for you, not based on biased reviews from so-called experts who are looking to tear these vehicles down because they dont compare to a Ferrari.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

2020 Silverado 2500 HD LT - 6.6L Gas with a 6L90E

Andrew S., 04/08/2021
2020 Chevrolet Silverado 2500HD LT 4dr Crew Cab 4WD LB (6.6L 8cyl 6A)
16 of 16 people found this review helpful

Great truck, wicked power for a 7500lb 3/4 ton. Folks complain about the interior quality but its very nice and durable IMO. GM still makes the most reliable American made truck on the market (https://pickuptrucktalk.com/2020/09/careful-what-you-buy-most-reliable-2020-full-size-trucks-ranked/) and the new 6.6L is going to be a hit. More torque then the Dodge 392 and better gas mileage towing with and without a load. Probably the best gasser on the market, even better then the Ford 7.3L. People complain about the front end but I love it, looks like a freight train, I like something unique and not something made to please everyone. With 3.73 gears the 6-speed is perfect, and this truck in Crew has more space then any 3/4 on the market.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

More power than I had hoped

Nikki, 11/03/2020
2020 Chevrolet Silverado 2500HD Custom 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)
79 of 87 people found this review helpful

And pick me up a 2020 Silverado heavy duty with the new 6.6 L gas burner in it to haul my fifth wheel. It has done way better than I thought it ever would and my fifth wheel weighs 15,000 pounds. I would recommend this truck with this engine to anyone that toes gooseneck or fifth wheel towing

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5 out of 5 stars

2020 Silverado 2500 HD Duramax High country

drsgto, 12/15/2020
2020 Chevrolet Silverado 2500HD High Country 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)
10 of 11 people found this review helpful

GM has stepped up their game! 10 speed is smooth as butter empty or pulling a load. Best camera system on the market. LOVE the look of the interior and all the room. All the gadgets and safety features are nice. Oh did I mention the HEADS UP DISPLAY is cool and functions well. Exterior of truck design looks better than anything on the market...HANDS DOWN! Rides very well for a heavy duty truck.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Beautiful Truck

Wausau Homes Mokena, 12/19/2019
2020 Chevrolet Silverado 2500HD LT 4dr Crew Cab 4WD LB (6.6L 8cyl 6A)
33 of 40 people found this review helpful

Honestly, I've always owned Ford trucks - and I can say my experience has been pretty good. But after talking with Steve Sorensen from Phillips Chevy in Frankfort, I felt it was time for a change. The 2020 Silverado 2500 that we bought was EXACTLY what we needed for our business. I couldn't be more pleased with this truck and look forward to driving it every day. What an amazing experience, top notch service and incredible truck!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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