Used 2023 Volvo S60 Consumer Reviews
Unreliability Defined
This review is describing the experience with 2021 Volvo S60 T6 AWD Inscription, having last for VIN digits 3850. The car was ordered in June of 2020 and delivered to the dealer from factory on 10/23/2020. It was equipped with all available options, including Polestar software, with out-of-door price of $57,450. The car was received from the dealer (Volvo Cars Mission Viejo) on 10/29/20, approximately 90 miles away from my residence – no San Diego dealer was actually willing to order the car using preconfigured specifications from Volvo website. The car failed at mile 28 away from the dealership – the odometer was at 34 miles. The first indication was that “signals are at fault”, immobilizing the left turn signaling. When the dealer was contacted the same afternoon, we were told that the car needs to be towed in (from 90 miles away), since one should not drive without operational signals. We never heard from them again. That was just the beginning of the S60 experience. During the next few days, we tried to contact Volvo directly, who advised us “that it is now dealership problem”. Not receiving any response from Volvo Cars Mission Viejo, we tried to schedule local (San Diego) service. We were put thru gauntlet, being berated by “why did you not buy the car from us” and “it serves you well since you did not buy the car here”. Finally, the car was taken to San Diego Volvo, by scheduling the appointment and the car loaner. The “customer adviser” did not show up at scheduled time; we were told to “wait until someone shows up”, since “he owns the appointment”. Hours later, he did show up and informed us that there is “no car loaner” – in spite of guarantee that one would wait for us. Having no choice, we left the car with the dealership overnight. The next morning, I was informed that the car is “repaired” – the claim was that the entire left-side electronic module (responsible for 360 camera and signaling) was faulty and was replaced. Attempting to collect the car the next day, we were presented with the same fault (no signal, no 360 degree camera) and were sent back on our way (sans car), forced to leave the car over the weekend. The next week, we were summoned again to collect the car. This time around, the car functioned for 3 (three) full days, resuming the same fault. It then escalated: it refused to start, at random intervals. We are now stuck with a brand-new vehicle (less than 500 miles on the odometer) and no recourse other than to hire an attorney. As far as buying this car – please pass. While it looks good on paper (which is why we bought it), it is the most unreliable vehicle I have ever had – including the garage queen Audi Q5. When it does drive, it is inferior to A4 and much, much worse than any Lexus sedan we owned (LS and GS). Any comparison with BMW 3 series (presumed competition) is just laughable – its handling is boat-like for anyone accustomed to BMW precision and stiff chassis. However, much, much worse than the vehicle is actual Volvo customer “support” – it turns out that there is no such thing in existence.
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Another great Volvo
First, I should acknowledge that I've driven Volvos, off and on, since 1985. Two years ago I replaced my Acura TLX with the S60 T6 Inscription, and also got an XC60 Momentum as our second car. I love both, and especially my S60. The technology is great, the ride is great, the car is great. I especially like that it's not like every other car on the road. It makes me fall in love with Volvo all over again.
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- B5 Plus Dark SedanMSRP: $33,398481 mi away
- Recharge T8 Plus Dark Plug-In Hybrid SedanMSRP: $38,495192 mi away
- B5 Core Dark SedanMSRP: $30,936498 mi away
2021 T6 AWD Inscription
The T6 engine has all the grunt and low end torque one would expect from its competitors at BMW or Audi. Where the S60 pulls slightly ahead of the competition is its refined and comfortable ride and its provision of calm ambience. To personify the car it is much like a sleeping jungle cat - which is awoken by a simple tap of the accelerator. I have owned my T6 Inscription for about a week and have had nothing but compliments from passengers and onlookers for its elegant, understated styling. Those who ride in the back feel like they have as much leg room as a 5-series BMW, and overtaking vehicles seems effortless and surprising due to the cars soft suspension. The double-cream that I appear to be driving on seems to be torn up behind me when I give it the goods. All-around, one of my favorite cars I’ve owned.
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Great hybrid
Car rides very smoothly with lots of power. The increased electric range and power makes daily all electric driving practical. New android system takes some getting use to and surprisingly loses some nice features the old Sensus system had.
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This Volvo is a sleeper and way under rated
I’ve loved owning this car. I’m averaging 75 mpg in gas so usually driving over 1,000 miles between fill-ups. If you have a shorter commute I’m sure you could do way better. I’m charging on a 120 outlet and it takes 15 hrs to charge completely, which is slower than what I thought I’d read on their website. So I typically don’t have a full charge either. The one pedal driving is awesome. The interior feels very premium and the car is extremely quiet in Pure. I really like that every door will unlock or lock the car. The Bowsers and Wilkins is good, but not sure I say exceptional or worth the price tag. I like the Google system. It’s not outstanding, but it’s responsive and generally works well. There is a lot of bad press around it, but it does everything I need it to do. A technology gripe is the instrument cluster. It’s either blank or has the Google map. I use Waze on the center screen so would love an option to have music info in the center display. Also burying the drive modes two or three touch screens deep is dumb for a company all about safety. It takes a good bit of focus away from driving to get there. And not have wireless CarPlay is a bit annoying. Final complaint, I don’t think this car tells you tire pressures? Overall, I love it and would buy again in a heartbeat.
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