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Used 2018 Volkswagen Tiguan Consumer Reviews

3.7 out of 5 stars
154 reviews

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4 out of 5 stars

Several problems

Mfranco, 11/29/2019
2018 Volkswagen Tiguan SE 4Motion 4dr SUV AWD (2.0L 4cyl Turbo 8A)
1 of 1 people found this review helpful

I have been driving my 2018 VW Tiguan SL for a year now and it has several problems. 1. While driving into my garage today the engine turned off, it gave me a notification to turn the engine on manually, I pressed the button, forgot it was on “drive” told me to first put it on park, which I did then I pressed the button and it turned in. This happens once in a while. 2- problem is while the passenger front seat is empty, when the car is running, I place my cell phone on the seat and the seat belt indicator lights up and beeps, when I remove the phone, the beeping stops and the indicator disappears, if I place my phone again, it shows again. 3- The radio volume increases by itself. 4. The rearview mirror sometimes does not work. Has anyone experienced these problems?

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* Starting MSRP of $28,880 for a 2024 Volkswagen Tiguan S with 8-speed automatic transmission. Price excludes destination, taxes, title, other options, and dealer charges. Dealer sets actual price.

3 out of 5 stars

bad car

Carlos, 04/26/2019
2018 Volkswagen Tiguan SE 4dr SUV (2.0L 4cyl Turbo 8A)
1 of 1 people found this review helpful

Engine problems at 5k miles and 10k miles will be replaced by a new one ... A car with a very nice but unreliable design on engine and customer service at VW America bad, bad ...

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Recalls Drastically Reduced Value of Vehicle

DrMac, 06/12/2019
2018 Volkswagen Tiguan S 4dr SUV (2.0L 4cyl Turbo 8A)
1 of 1 people found this review helpful

Attracted to car because of the brightness of LED ambient lights which gave full lighting to panoramic sunroof. Soon after driving, this feature was recalled with no manufacturer repair within the year and six months I have driven the car while I am still paying full price to lease this Lemon. I am nearing the end of the Lemon Law process and will soon go to state arbitration if approved.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
1 out of 5 stars
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* Starting MSRP of $28,880 for a 2024 Volkswagen Tiguan S with 8-speed automatic transmission. Price excludes destination, taxes, title, other options, and dealer charges. Dealer sets actual price.

1 out of 5 stars

Disappointed

Viking1974, 04/14/2020
2018 Volkswagen Tiguan S 4dr SUV (2.0L 4cyl Turbo 8A)
1 of 1 people found this review helpful

We have owned 6 VW's over the past 18 years, without serious issues, (they were all used) this was our first brand new one. We had to get the dealer to check the passenger front strut as it was clunking, told that it is most likely the bearing pack, but not worn enough to justify warranty work?? The car was only 5 months old! Now after just over a year the driver side is clunking just as bad and the fuel door won't close - at all! Unfortunately we purchased the vehicle about an hour's drive from where we live and the closest dealer is not what I would call "trustworthy". During the COVID-19 pandemic, we are unable to get it back to the dealer we purchased from as the work needs to be completed. Not sure when we will get the opportunity to get the work done. This has left my wife with a really sour taste in her mouth, she loves the vehicle, especially the third row with convenience package but is disappointed with a brand new vehicle having so many issues within 15 months of ownership.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

ramshark

R Peterson, 01/29/2018
2018 Volkswagen Tiguan SEL 4Motion 4dr SUV AWD (2.0L 4cyl Turbo 8A)
1 of 1 people found this review helpful

Upgrade to the SEL power lift gate bigger wheels

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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