Used 2002 Volkswagen Jetta Wagon Consumer Reviews
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Transmission problems
I came to the Jetta Wagon from a Civic and it is I came to the Jetta Wagon from a Civic and I have to say that it is a much better car. The cargo capacity is incredible, especially considering its compact size. However, like many European cars, it suffers from electronic gremlins (most of the issues, solved under warranty). More worrying was extensive cylinder work at around 50k miles and a rebuilt transmission at 70k, the latter, according to internet forums being a common issue. Despite its practicality, its comfort and attractive design, I would not recommend that you buy a second-hand one. I am trying to get a couple of years more of mine and will move on to a different brand.
2002 Jetta 1.8T
If it makes you feel better I have a wagon. This car would be a great car if all the parts could be shipped next day from Germany. Good luck with your transmission. You can start thinking about replacing it at 60,000 miles. The tiptronic switch is easy to replace if you're a mechanical geek but if not it will cost you around $500.00 to fix. This is not the kind car you buy parts from your local part store. Be ready to get dirty and learn how your car works or pay a hefty price at the shop and I'm just talking about your regular maintenance. If you can afford the upkeep of an Audi then go for it because that's what you're buying anyway.
- GLS SedanMSRP: $3,995728 mi away
- GLS 1.8T SedanMSRP: $3,295849 mi away
- GLS SedanMSRP: $2,4951,232 mi away
Not a good-buy Jetta
After 24 months I recently traded my Jetta. Monsoon stereo was sub- par. Interior surfaces rock-hard and began peeling. Electronic gremlins, lost power and headlights. McDonald VW in Denver was only interested in sale and survey results, VERY POOR DEALERSHIP EXPERIENCE. Bottom Line: This car did not offer the features, value, or reliability for the price. LOOK ELSEWHERE!
So far, so good!
I have only had this car for a few months now, but so far I love it! Maybe VW has improved on this car since 2000? Either way, it drives smoothly, is very comfortable (even on long trips), has great power, is a good size for the amount of interior space you get (it's only 4 inches longer than the sedan), and is a nice looking car - inside and out. Relatively good gas mileage on the freeway (~32 mpg), only so/so on streets (~24 mpg - typical for a V6 engine though). The manual trans. V6 wagon is the only Jetta manufactured in Germany also, so that's a plus! I definitely recommend it.
Great & Dependable
I've had the car 3 years now without any trouble, our second VW (we also have a Beetle). The cargo capacity is terrific, the handling is smooth, the mileage is very good. Overall a great car for the price. One note: VWs do burn oil so I check the level about every 6 weeks or so.
DISAPPOINTED-Poor Quality VW
I have one of the VW lemons. Since 2002 car has been towed 7 times for 7 different mechanical problems. I am frustrated. I wrote to VW with copies of all receipts, NO RESPONSE. I guess they already have my money, so they could care less. Good Luck on your legal action. I wish I had the money, but with my monthly car payment for this lemon, I am broke. And carless at the moment, since it was towed once again. A brand new car, especially a VW should not have these problems.
Not a reliable car
3rd time trying to post this - maybe Edmunds is screening??? The car is fun to drive, is good-looking and powerful, but a pain in the butt. Problems with brakes, windows falling out, oxygen sensors (plural!), stereo, A/C, you name it. There is a reason the labor is cheaper in Mexico. Maybe the car is DESIGNED in Germany, but it isn't MADE in Germany. Unfortunately a test drive will not reveal the problems; living with the car will though.
Great car, but....
What bugs me is the little, stupid failures in attention to detail. The power window's cable clips inside the doors broke (replaced), the latch for the center console broke, the rubberized surface on some of the plastic interior pieces is peeling, the rear windows washer leaks, and the center caps on my front two wheels FELL OFF. The check engine light just lit up too. Car drives great. Quiet, smooth. Like I said, the little details suck.
Fun But Troublesome
I fell in love with this car at first sight. It was fast, comfortable, fun, and the wagon offers generous space. The VR6 combined with the 5-speed provided lots of good times. Then came the problems. Little by little, this car started having electrical issues. O2 sensor, plug wires, ECU, random blinking lights, check engine light for no reason, and more. The "Comfort Module" also went out, causing the moonroof, door locks/alarm, horn, and interior lights to stop working. The final straw, yesterday I found out the timing chain had basically destroyed the engine. The service guy at the dealer told that my only option was to "get rid of it". Even he acknowledged that these cars are junk.
Stay away from 1.8T
This is the WORST VEHICLE I HAVE EVER OWNED!!! Since 900 miles, I have had extremely rough idle on cold startup. Finally, one year 4 service appointments later (including a visit to VW of NA headquarters in MI), they replaced the engine control module and seem to have solved the problem. Additionally, a $24K vehicle should not squeek and rattle as terribly as this, even on Michigan's pothole-infested roads! DO NOT BUY ONE OF THESE LEMONS!!!
Should you get a Jetta or a Civic?
I was beginnig to think that I had made a mistake by buying this car until I saw my neighbor's Civic. She had many more problems than I did... and more serious ones. I know what you're thinking: He's not objective because he owns a Jetta. My answer to this is: I moved to a new country and again I was faced with the decision of which car to buy. After lots of research through many sources I arrived at the same conclusion: Get the Jetta before the Civic. It may be a little more expensive but you get a whole lot for that small difference.
Great for my little family
It fits our needs. We defined them before we purchased a vehicle. We test drove the Japanese cars that are in the same price range & this car felt better on the road, we enjoyed the interior layout more. The only way to describe it is it felt more solid on the road than the other cars. The back seat in the vehicle is not really built for LARGE adults, but again it is just my wife our 2 year old and me. When we add a child in the future we still won't use all the space. We have not had mechanical problems with our Wagon. We have 10,000 miles on it. Best sporty wagon on the road for the price, plus we feel safe in it (great safety ratings.
Horrible Design, Poor craftmanship
I bought this car two years ago, and sold it last Saturday. I wish I had saved myself the $9000 (!!!) it depreciated. This is a bad car, very cheaply made. Within the first two weeks, four plastic items simply fell from it. Add to this cheap quality the tiny back seat area, the lack of grip on pronounced curves, where you always have to end up correcting in too sudden a manner, and the completely dumb electronics (the boot closes itself automatically all the time, even with the car open; the e-key is horrible and unintuitive...),and a horrible operating manual, and you have a recipe to go mad.
Great little German car
Plushy interior is the feature to beat compare to other sedans with similar performance. The engine is the best thing about the Jetta and the large trunk space is not compromise with the 4 doors and the back seat. Tiptronic is also a fun feature if an automatic is a must for you or your family. It's a good looking car with some class, and can be taken to the max with no worries of break down.
I've Been Pleased...So Far
I purchased my 3-year old '02 Jetta Wagon with only 5,100 miles on it and in ten months I have put 20,000 miles on it and have had no problems. The car is very quick and agile (VR6) and fairly comfortable for my 6'3" frame. I've had no issues with the car other than the wipers sit lower on the windshield than the defrost vents. This causes them to freeze up in the winter. Also, the transmission is extremely choppy and never seems to know what gear it wants. Plus, the gearing is too short so my gas mileage is only around 23, which is not so good. All in all, it's a blast to drive and I plan on keeping it for quite a while.
I should have listened to my instinct!!
I got this car thinking I would give VW a chance in hopes that they had come a long way. I knew that VW/Audi didn't have the best consumer reports for reliability, but I felt if I found one that was care for w/ low miles, I would be fine. I was wrong. In the short time I have had it, I had to replace the ignition coils, a hose, the emobilizer shut my car down from moving (when all I had was a dead battery), and now finally, the timing belt just skipped a notch and blew the head and bent valves!! You wanna know how much the repairs are? Oh about $3000-4000. That is no joke. I am so mad I ever got this car. I warn you now, don't make the mistake I did. email if you have more questions.
They're Not All Lemons
I'm surprised to hear about so many major problems others have had. My car has been pretty great. Last car was a Honda Civic. The Jetta is fun to drive, super peppy, comfortable, and I'm getting about 30MPG. The car was recalled for the coils (after I had to be towed once because of poor behavior related to the coils). Mechanically, the Honda was perfect - never a problem with it. The coil issues, and frequently blown taillights, are annoying, but all in all I'm very happy with the Jetta. Mine was manufactured/assembled in Germany - it was the first year of the wagons.
Go for the Turbo
I've put 20k on my 1.8T wagon. It handles well around corners and in bad weather. The Turbo gives it lots of power for passing, getting up to speed, or just cruising fast on the highways. With this amount of power, it's the gas mileage that's really impressive: 30mpg city, and 31.5 highway (depending on how fast you're driving). Back seats are a little tight for tall people.
Happy not Thrilled
I've had my variant for 38,940 miles now. Only 2 problems, the window regulator broke and my battery died. Both of which the dealer replaced under warranty. The gas mileage is not up to what was advertised on the sticker. I did look at other compact wagons before signing on the dotted line. The Mazda P5 was down on power and the WRX wouldn't hold my golf clubs in the boot with out intruding into the back seat. Each of which you can't throw a baseball and not hit one of them on the street. For the money it was a fine purchase. I did opt for the dealer extended warranty, so I'm good up to 100,000 miles. If I did have a family I would have spent the extra grand or so on the Passat Wagon.
Trust me you'll love it
I Didn't want an SUV but I did want the flexibility to haul whatever I need to. My wife and I chose the manual and BOY does that Turbo have a nice kick to it! Definitely get the Monsoon system too it makes for great road trips. We have had absolutelty zero rattling sounds from this car. Cant understand what was up with the editor's car. We had looked at the Nissan Altima as well but the interior materials do not compare and it drove like a Dodge Intrepid. (Nissan Sentra Spec-V now that's a different matter, but too small) We also looked at the Saturn Wagon which had cheap interior construction and ho-hum looks.
Great Car!
I bought this car after owning 3 Accords in a row I was a little leery considering some of the reliability stories you hear of VW. This car has been great, even with the 2.0 4cyl it is fun to drive, the mileage exceeds their claim. The exterior styling isn't for everyone, but I like it. The Monsoon stereo is great. I have had no mech or elec problems. The only issues are that the air vents seem to get damaged easily and the seat cloth holds lint like mad. The cup holders are a pain, but I think that's a German thing as even BMWs have subpar holders. Just be sure to use a closed top lid unless you want to spend a weekend cleaning coffee out of the stereo like I did from the prev owner.
got a roll back?
this car has been nothing but problems since day 1. It rattles it cuts off it wont idle the sun roof is broken the windows wont go up or down the right front has a horrible vibration. this car is only fro people who own a roll back or car carrier.
Good bang for the buck...
I'm really very impressed with the quality and amenities on this car. We bought the basic "GL" model, and are very satisfied with it; the only feature I miss is the electric windows. The handling is pretty nimble for a wagon of its size. As for the engine and tranny, we're still in the break-in period, so we've avoided flogging it too much. The car also swallows a huge amount of stuff with the rear seats folded, in part due to the high roofline. We're all smiles.
Problem Child
I bought my nightmare in 1/99 went the new jetta's first came out. I've had nothing of problems since. The car burns oil. I took a trip from Cleveland to Flordia and back. When I returned I checked my dip stick and it was bone dry. My air sensor has gone bad three times now. I can't understand why VW has such beautiful design, but the build quality is terrible. I think the quality issue is a result of the vehicle being built in Mexico. If you want a VW get the passat. ITS BUILT IN GERMANY.
Don't Buy a VW JEtta
I've had this lemon for 16 months, and it has been repaired 8 times for non- routine items. Break booster, transmission control, transmission control, transmission control, window clips, air conditioning, air conditioning, and ignition coils. AND, it still bucks between gears (this is a TURBO). Dealership told me it's fine; VW service rep told me it's fine; people riding in my car say "What's wrong with your car?" I've heard from many people with similar Jetta horror stories. Go with the new Accords or Altimas, trust me! This car is a lemon & I am being forced to pursue legal remedies, which will cost me time, energy, and money.
Lemon
We have been very dissatisfied with our 2000 VW Jetta. We bought the top of the line Jetta because we thought we would have it forever, but are selling it in less than two years. Broken things have included: sunroof (got stuck open and pieces began falling out), cup holder, six changer CD player, left back door wouldn't open, front grill pieces. Malfunctions include: mass air flow system, electronic power control, emmissions system, and engine problems.
Great car, burns some oil
The Jetta 2002 Wagon is my first new car that I bought. I really like it (handling, gas consumption, design). The only problem that I ran into is its consumption of oil on my 2.0l engine. The dealership tells me it is okay to burn up to a quart every 1000miles. My car burns about half of that. This sounds more like these old two stroke East German engines. No new car should burn oil (after the first 1000miles), this is ridiculous! As a native German, I can't believe that VW is telling this to its customers here. After completing my offical oil consumption test, I will get the "1qt/1000miles" statement in writing and call Wolfsburg!
a hard-to-beat combo
this car, despite a 115-hp base engine, is a lot of fun to drive. it is comfortable, roomy, as safe as anything in its class. sleek styling. fuel economy is consistently 24-26 mpg, even in the city. ride is smooth; handling is great. the car does not accelerate quickly through lower gears, unless pushed, but once in third moves fast. cruises well at high speeds. the 2.0 base engine is said to be more reliable than the turbo, and with a stick it's still fun to drive. leather interior and sunroof give this car the feel of others costing more; it compares favorably to the volvo v40. overall, it's a sleek, safe, reliable, well priced, fun to drive car.
Don't do it!
I have owned my GLS Wagon for 19 months and it has been a complete nightmare. In and out of the shop with more problems that I care to type in (including transmission replacement). There are a lot of people with the same problem as me (www.myvwlemon.com). When the car is working it is fun to drive, but it doesn't run long enough for me to enjoy. I would not suggest the headache until VW fixes their quality problems.
2002 Volkswagen Jetta GLS VR6 4dr Wagon
Typical Jetta problems: car was routinely in shop. Either for annoying exterior hardware/mechanical issues (driver window continually fell off track) or for major electrical issues. Radio stopped working which we then noticed the horn didn't work. We were told that to fix the radio we needed to replace the steering wheel. And this would not ensure the radio would work after this. Engine sputtered and shuddered one day on a road trip which required an emergency stop at a garage to get O2 sensor replaced. Bottom line: VW does not stand by their own cars. They would just simply respond as if this is to be expected from a VW. They suggested we buy a new one.
Worst car (of 8 new) we've ever owned
Performance is great. Fit and finish are impeccable. Reliability is deporable. This car has been towed eight times and spent 43 days in the shop for unscheduled maintenance. Clutch failed with same problem four times. We were charged $1000 for a new clutch which failed as I drove away from dealer! Yet they still expected us to pay for it. They only caved in after I promised to dispute credit card charge. After a dozen calls, VW's single response has been to offer $150 of dealer service.
cupholder/cd player
FYI: If you have them install the cd player below the radio component, I find it is easier. It still is far from perfect though.
The Black Flash
Very nippy, handles well - though should corner better with its wide rims & low-profile tires - a great fun wagon
It's Puurrfect...almost!
Awesome Car! I've only had this car three weeks and have managed to rake 1500 miles on it. If you're looking to get into the Audi or BMW feel, then buy it today. Everything about this car is refined and quite simply "Puurrfect", almost. The only thing I'm not crazy about is the cup holders if you can get past that then it's smooth sailing. My advise, go test drive this car...it's incred
Don't want my wife driving this one..
I purchased this 02 Wagon about 6 months ago and have put about 16000 miles on her since then. Not really what I had expected. The temperature light comes on all the time. The doors froze shut in the winter and the 20 mpg on the highway is killing me. I went to fold down the back seats today and the bottom part of the back seats hits the front seats. Ya have to be pretty small to drive and have the seats down at the same time. Overall...not a very good car.
Great car
I have just owned a VW 2002 Jetta station wagon with good price and low APR car loan. It's a lot of fun to drive this car. Handsome looking with perfect finished inside.
Safe, powerful, no mechanical problems,
Drives very well, "dynamic safety" is the buzzword. Standard safety features do not tempt buyer to economize in the wrong places. Station wagon's trunk spacious for car size. Engine has a lot of power, actually way more than needed. Fuel economy with turbo manual is _better_ than EPA rating; I get 30 mpg in my normal drive. No mechanical problems after 2 years, 25K miles, Boston winters. Quibbles: Windshield wipers noisy. Console in GLS model has to be in the up position, otherwise it interferes with stick shift, better not have one. Car was delivered without proper wheel balancing and alignment: dealer fixed at no cost, but still.
Still a Good Car
I have owned my Jetta Wagon for 8 years now and have 115k miles on it. This has been a good car. I tend to drive cars into the ground and have completed this mission with several Toyotas... so I know good cars. I have had a few problems with the plastic handles on the glove box and arm rest. They have been replaced. The door seal tends to freeze the door shut when left over night in very cold weather. Other than these small problems this has been a carefree car. I know two other people that own this same wagon and they have had the same luck with their cars that I have with mine. Consumer Reports did a very poor job of reviewing this car. I would recommend this car.
Frustrated with VW
I have to be up front and admit that the Jetta Wagon is fun car to drive. Unfortunately we have been experiencing an excessive amount of mechanical problems. The car has been in and out of the shop for various repairs, which have been mostly covered under warranty. At 62,000 miles (well before the scheduled 80,000 mile service) the timing belt slipped which caused a bent valve and a $5500 repair bill. I would highly recommend that if you are considering a VW that you choose a different car company. If you decide to buy a VW trade it in before it comes out of warranty.
Awesome Car
This is by far one of the best cars that ive had the privelidge to drive. its got great pickup. and for all of you people out there that are wondering how much boost is in this car i just installed a autometer guage it shows 10psi which is great for stock. Awesome Car. Good job VW
Allow for lots of trips to dealer..
Before I bought this car I had a Toyota Camry that I bought new. It was 4 years old when I purchased this VW and I never had to take it to the dealership once. I didn't even change the oil and I never had the slightest problem. Since I bought the VW I am at the dealership nearly monthly for one thing or another. It's way too much hassle and inexcusable to have so many problems on such a new car. I will say my husband bought a VW GTI the same day I bought my Jetta that he loves and hasn't had nearly as many problems as I have (but still has had problems). We also bought a 2003 Jetta for our babysitter in 2003 and she hasn't had nearly as many problems as I have, but still more than she should.
3 years 35,000 mi
This is a very fun car to drive - we bought prior to birth of 1st child and expected to have it for 10 yrs. Now expecting 2nd child we realize two car seats will not fit the very shallow back seat. I have not experienced many of the mechanical/interior issues as other posters.
Can't Wait Until my Lease is up!
I've had a lot of problems with my 2002 Volkswagen Jetta, including the fact that it burns 1 quart of oil every 1,000 miles and the manufacturer says that's within specs. I had an issue where the cruise control was broken and the alarm would go off in the middle of the night. I would unlock the car so the alarm wouldn't go off again, but the car would lock itself and then proceed to alarm again. There was an instance where the passenger's side door wouldn't open from the inside. The radio broke and had to be replaced and evidently it wasn't installed correctly to begin with. Shall I go on? I HATE this car! The only cool thing about it is the purple dashboard lights.
Great car for a great price!
We purchaed a Jetta Wagon GLS 1.8T 5-speed. The steering is excellent, with some body roll evident, as we didn't get the Sport Suspension, but it's still manageable. The shifting is precise, and the car is QUICK, and stable at high speeds. We got every option you could get on the GLS except for the sport Suspension package, and still came in at $21.5k even. For a car with this many options, that's a GREAT price! This car needs nothing else to be a great and fun car for a small family.
Run away as fast as you can
I completely concur with Paulie and Adam. I've had the same problems both of them have described with varying degrees of success in remediation. * Spastic shifting * Spastic starting in cool weather * Alarm system malfunctions * Radio went dead * Door seals ruined after winter weather * Squeaky steering wheel * Squeaky front seats * Squeaky body panels in cargo area.
Solid Car, Fun to Drive
Paid less than the TMV price on Edmunds.com. The car is *solid*, puts a grin on your face on corners and turns. No problems with anything so far. Quiet, sturdy, quality all around you. The built-in premium CD player sounds great. I just splurged on model-specific rubber floor mats from VW's Driver gear web site as well as the cup holder insert for the center arm-rest. Now I have nothing to complain about regarding that mis-placed cup holder above the CD player.
Ms. Jetta Turbo
Ilove my new car! It was the best choice I have made. The rid is awsome! Everyon compliments me on how cute, but perfessional looking it is. The price was right, too! I am proud to be a VW Jetta owner!
appreciate
that this car is best and safest
FUN TO DRIVE WHEN IT'S NOT IN THE SHOP
I bought my 2002 Jetta used with only 32000 miles on it. A week after my purchase the brake lights didn't work...which was a recall so I took it to the dealer. Two months after owning the car my temperature sensor went out. A month after that my triptonic steering needed to be replaced which was about a 900 dollar fix. A few months after that I had to have the carbon cleaned out of my car another 800 dollars. This car is so fun to drive it is a shame it is so unreliable. The turbo was a lot of fun for a young driver like myself. I loved the car but it didn't love me back. I now am happy with my Toyota xB.
2002 VW Jetta Wagon
Tight shutlines and a build quality normally associated with costlier vehicles. Rich interior materials. The base model includes 4 wheel disc brakes,ABS, side curtain airbags, dual front airbags, and front side bolster airbags standard. Honda charges a premium for ABS. Attention-to-detail is immaculate both inside and out. ABS plastic pans cover the underside of the car, properly diffusing air, causing less buffeting and lower wind noise. As with other 4 cylinder cars, the 2.0 engine bay is neat and all fluids are clearly marked and within easy reach. I am thoroughly impressed with VW