Used 2019 Toyota Sienna Consumer Reviews
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Technology, console controls and rattles kill it
We just upgraded from a 2005 Sienna to a 2018. And I have to say, overall not happy. Hope 2019 better. The Entune/Nav/Scout is atrocious. Test drove some Hondas and simple google-like nav came up no issues. Sienna Entune/Scout soooo painful (app needed x 2, registrations, pairing, phone has to be on) then final result is clunky at best. I was astonished at how bad it was. In car hot spot super bad. My 5 year old Verizon mifi hotspot was better, we had to use it on a trip. Not to mention the manual talks about setting up Verizon Connet and Verizon site says Verizon Connet will be discontinued?!? WTH? And climate controls are still confusing to us. And AC takes a noticeably long time to get cold compared to previous Sienna or any other car we have. Other things to look for in the 2019 that I hop they fixed: back passenger seats rattle like crazy, for some reason the front windshield is recessed in the frame and the vertical side channels drivers and passenger side protrude up like a wind scoop of some kind maybe - tons of wind noise at highway speed (weird decision), tranny not very smooth - have to literally be at complete stop before moving again or get some unsmooth tranny issues as it tries to figure out what to do. If you test drive please try the nav, entune phone paring bluetooth stuff. We did not just assuming it would be simple and easy like all the other vehicles we test drove.
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Great Sienna Van, BUT...
This is our 2nd Toyota Sienna Van. The 2018 model is a great, good solid van, but miss all the nooks/crannies our 2010 had for storage, big drawback...it had door arm rests that lifted up for storage within, it also had a smaller console openings for nick nacks, and this new model has no extra storage spaces like that, and no extra storage under the 3rd row seats when the seats are in the down position. The a/c is not powerful enough. The driver’s vent can’t be positioned directly on you. The turning radius is even better than our previous van. The rear window is a bit smaller though, so we bought one of those panoramic rear view mirrors to help see what is around us. That helps a lot. The front seat head rests are set at a very uncomfortable, awkward angle, especially for long drives. It causes severe neck spasms. We recently took a total of a 22 hour drive, by the end my neck was in severe pain. This has been an ongoing problem with Siennas our 2018 & our 2011!!! When is Toyota going to fix this problem??? All the new safety features are a big plus. Absolutely, not a fan of the black carpet. We ended up removing the black carpet mats and replaced them with grey rubber mats (Weathertech) that hide the dirt better and are easier to clean. The center console is too deep, plus the black interior of the console makes it difficult to find things. It desperately needs a light!!! We ended up using tall, white plastic cups to store things in them, to be able to see items better. The heated front seats are a nice touch, but the supposed heated steering wheel doesn’t hardly get warm. All-in-all, we are pleased with our 2018 Sienna Limited Premium, Toyota makes great cars, but there is room for improvement. I’ve been buying Toyota’s for 45 years!!! Sure do wish the Hybrid was available when we bought this one...SAD!!! They became available the year after our purchase. ☹️ P.S. When we drove off the lot with this van we didn’t notice it was missing the roof rail crossbars. We confronted the dealer about it later. You would think a top of the line Toyota Sienna Limited Premium that costs almost $50,000 would have the crossbars included!!! I had a nice in person discussion with the manager of the dealership’s Internet Sales. She was kind enough to agree to add the roof crossbars at no charge. Our biggest gripes are... -The a/c vent for the driver’s side can’t be directed on the driver -Toyota needs to bring back the many storage areas the 2010 model had -More storage is needed under the rear seat when in the flat position -The heated steering wheel needs to be warmer or temperature controlled -Positioning of the front seat head rests need to be redesigned…they are terrible -Sometimes the second row seats get stuck in a jammed position -There is no hook to hold a trash container like there was on the 2010 model -The center console needs to be redesigned as it is too deep and dark… The center console needs bright lighting.
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- XLE 8-Passenger Passenger MinivanMSRP: $20,98960 mi away
- LE 8-Passenger Passenger MinivanMSRP: $17,99568 mi away
- SE 7-Passenger Passenger MinivanMSRP: $30,59924 mi away
Minivan and Awesome in the Same Sentence!
I never thought during my lifetime I would call any minivan awesome, but the 2018 Toyota Sienna SE truly fits that description. I tend to call it the "man's minivan" due to its sporty styling and nearly 300 HP V6. The ride is firm but very smooth both on back-country roads and on the open interstates. Handling is very good and NVH is second to none. There are two things that I would like to see improved on this SE... 1. The 8-speed transmission does a great job at keeping the engine in the right powerband given the situation that is demanded of it but in doing so it shifts A LOT. It would be great if there was a 5 or 6-speed mode when all those gears aren't needed. I know the 8 speeds are necessary to be able to achieve the 1 mpg better fuel economy even though the engine has 30 more horsepower but I suppose I'm just not quite used to that many forward gears! 2. The cupholder located right below the HVAC controls is rather cheap and flimsy, and really looks and feels like an afterthought. All-in-all, this is an awesome minivan that has plenty of cool factor and quite a sleeper when it comes to performance. Updated Review 9-4-2020 This is still an awesome minivan! It has performed flawlessly over the past 2 years 9 months of our ownership and hauled 7 or 8 of us on various vacations. High Points... 1. Plenty of power, never has felt labored at any speed 2. Great HVAC system down to the controls 3. Radar-controlled cruise control and lane control system has helped me be a smoother driver in higher traffic situations. Low Points... 1. Sometimes there is a pretty poor throttle response (bad hesitation) from a dead stop. Not sure what could be causing this. It was like this when new but I thought it might be something that would eventually go away. This happens at part to half throttle. Update 3-4-2022 Still delivering great performance and a smooth ride for my family of 6 after 4 1/2 years of ownership. Biggest complaint I have at all is the part-throttle hesitation especially from a dead stop. Dealer hasn't seemed to be of any help with this nor has claimed to have had anyone else complain about it. Otherwise this is still an awesome machine for the whole family!
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THIRD SIENNA - SO MUST BE SATISFIED
Have owned 2009 Sienna LE, 2012 Sienna XLE and now 2019 Sienna XLE Premium. First two cars over 100,000 with only routine maintenance. Only owned 2019 for 4 days. Not disappointed!!! Still trying to figure out some of features. I am 78 and find my learning is a little slower that it was a few years ago. Have also owned 2006 Corolla and currently own 2012 Camry LE. Have not been disappointed in any Toyota. UPDATE 5/11/2020. Reported major issues (unreliability) of Navigation System to Toyota and have had no fix from them in over a year. Spent extra $2000 to get Navigation and Toyota should refund some of that money - but they won't. Having to resort to my Garmin GPS which is more reliable. All other aspects of Sienna are very satisfactory, but dropping my rating from 5 star because of there TOTAL failure to fix or resolve problem. Traded for 2021 Sienna. Love it.
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good family car; poor service. Side Mirror defect
good family car for value. Lots of space, easy to get in and out. We have had two sienna's. 1st the base model, then upgraded to the limited. the limited has really nice features (back up cam, parking assistance / warning system, keyless door entry, heated seats, sound system, etc). My biggest issue and why we may never buy Toyota again (I know I know... but it's been a really bad series of experiences) is (1) their service department at Stapp Interstate Toyota in Northern Colorado has been really dismissive and unresponsive and (2) both side view mirrors click / jostle when accelerating or decelerating. It is a really distracting and started within a year of owning a brand new car (on both mirrors). The customer care team told us this was normal and even tried to tell my wife it was an 'auto adjust' feature. (trust me, the loud 'adjustment' is not normal and happens at random times when accelerating or braking). I took the issue to their management team thinking there is no way a company would try to justify that loose mirror housings on a car are normal but sure enough ... they doubled down. It's really mind blowing. Anyone else have this issue? Otherwise I'll say its a good family car for space and storage. The road noise is high (its a big hollow box) and the moon roof has a little wind noise but this is pretty normal I think. We've had other issues with their service department that aren't worth noting here. I just can't support a vehicle (company) that would sell a vehicle and allow something that appears to be a clearly defective safety feature.
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