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Used 2021 Toyota Highlander Consumer Reviews

3.6 out of 5 stars
96 reviews

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Cons
1 out of 5 stars

Terrible whistling noise

Rivika , 06/22/2021
2021 Toyota Highlander XLE 4dr SUV (3.5L 6cyl 8A)
64 of 71 people found this review helpful

Buyer beware don’t let the salesman crank up the AC or heat to try and drown out the terrible whistling noise that occurs between 35-45 MPH on 2021 Highlander. It’s nerve racking and makes you never want to drive the car. I was duped by the dealer don’t let it happen to you. Steer clear of Toyota and their smarmy sales people.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
1 out of 5 stars
Reliability
4 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Drivers side mirror vibration

Lori Marshall, 03/05/2021
2021 Toyota Highlander Limited 4dr SUV AWD (3.5L 6cyl 8A)
49 of 54 people found this review helpful

I did my homework and was sure that Toyota was the brand to buy. Driving my new car home on the highway, it was obvious there is a very bad vibration in the drivers side mirror that distorts the images. After spending countless hours with the local dealer, the district division and Toyota National, they have rendered an opinion that this is "normal". I have reports from several Toyota technicians that there is indeed a problem but because Toyota has no fix, this is NORMAL. Very unhappy with TOYOTA....and would never recommend them as a result.

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Sporty performance

DusappointedSandy, 01/15/2021
updated 07/22/2021
2021 Toyota Highlander XSE 4dr SUV AWD (3.5L 6cyl 8A)
68 of 77 people found this review helpful

Update: the issue seems to be occurring only in ECO mode, never happens in sport mode. Sporty handling give this car a smaller feel. I purchased a 2021 XSE AWD after Christmas,, and at 500mi began experiencing high RPMs (4k-5k) while car attempted to shift gears. Toyota dealership says no errors and unable to determine why this is occurring. I found additional information online about similar issues with Highlanders across the years. Seems to be maybe computer related or transmission issue of car bit sure when to shift gears after going forward, letting off the gas and accelerating again between gears 3-4 maybe. Just waaayy too soon to experience issues for a $45k brand new vehicle. Engine is still in break in period. Good car, quite a bit of plastic inside, but good overall so far at 8k MI. No more high RPMs!

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Rattle, buzz and wind noises !!!

Adam , 06/18/2021
2021 Toyota Highlander LE 4dr SUV AWD (3.5L 6cyl 8A)
29 of 32 people found this review helpful

Brand new 2021 with ONLY 800 miles, every time i drive on barely rough roads i hear rattle and buzz noise from driver side, dash and passenger side, also wind noise on 40MPH!!! Took it to dealer twice and so far no solution, Toyota must issue a recall. not happy at all with car.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
1 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

2021 Hybrid XLE Windshield Cannot be Replaced!

Robin Keller, 04/16/2021
2021 Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 8A)
35 of 39 people found this review helpful

We love our 2021 hybrid XLE; however, we noticed a crack in the lower passenger side windshield that seemed to appear from nowhere. We had heard no sharp snap as if from a flying rock or pebble, yet there it was after a highway road trip. Because of the electronics and vehicle warranty (just over 900 miles when this happened), we went to the dealer for an assessment and replacement. We felt there was a manufacturing defect, but the dealer insisted it was a rock hit. Now we are told that it may take up to a year for a replacement, as all Toyota Highlander windshields for our model have been found to have a (surprise!) manufacturing defect. Really, Toyota?

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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