Used 2019 Toyota Highlander Consumer Reviews
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Almost everything I wanted.
D Kenny, 05/24/2019
2019 Toyota Highlander LE Plus 4dr SUV (3.5L 6cyl 8A)
15 of 17 people found this review helpful
I traded my 2012 Highlander for the 2019. I had excellent service from the 2012, and expect the same from the 2019. The newer model has a bit better ride, far more safety features and nicer interior. My biggest complaint is with the Entune system, and to be honest, it just does NOT work as promised. Very disappointed with its lame features, and the fact that Toyota has not yet started putting Apple Play in the Highlander is beyond believable. I love me some Toyota, but what on earth was corporate thinking on this one? I actually think I may just buy an aftermarket system to get the features I want, and it shouldn't have to come to that. Sad.
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Better value than 4runner, looks better than 2020
ToYODA mama, 09/30/2019
updated 04/09/2020
2019 Toyota Highlander LE Plus 4dr SUV AWD (3.5L 6cyl 8A)
10 of 11 people found this review helpful
I have owned 3 Tacoma 4x4s and my last one almost reached 300k miles. I almost bought a 4runner, but chose a 2019 highlander AWD since it was a better value. With factory and dealer rebates in the fall, I bought an LE awd 6 cylinder for 6k less than sticker price...and about 4K less than a 4runner. The combined fuel economy is about 22mpg, much better than the 4runner, while the towing cap is the same.. 5,000 pounds max. It's nice to have a "economy"mpg light to let you know when you hit the sweet spot. I love the potential for 8 passengers, although we usually keep the back seats down (good for kids only). It is very comfy for long road trips. One downfall is the 8” ground clearance Subi's have 8.7".. the higher the better in deeper snow and dodging rockfall in the Rocky Mountains. I could do without the fancy anti crash tech. I have to turn it off each time I start the engine. I am afraid that an on coming snowplow will push snow onto the car and the car may accidentally sense this as a potential collision and break on an icy road. It hasn’t happened yet, but I wish I didn’t always have to turn it off. I love the auto high beams and the cruise control works well, sensing cars in front of me, and adjusting the speed. Even though it looks like so many other cross overs, it is a handsome car. I think it looks better than the Nissan Pathfinder, Honda Pilot, and Subi Forester. It ties in looks with the Ford Explorer and Kia Telluride, yet I trust Toyota for long term reliability over Ford and Kia. Plus, I live in Telluride- so driving a Telluride in Telluride whouldbe overkill! Even thought the grill/front bumper is a bit much, overall I like the '19 bettern than the new '20 model (which has strange dents on the sides and reminds me of an ugly Subi) buy the LE base AWD model, and you don’t have to worry about the navigation issues that others talk about.
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2019 Toyota Highlander for sale near you
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Great, except . . .
Highway Menace, 12/27/2019
2019 Toyota Highlander Limited 4dr SUV (3.5L 6cyl 8A)
6 of 6 people found this review helpful
I am a fan of Toyota in general. I believe they make a high-quality vehicle that is bound to last a long time if well-maintained. I was looking for a midsize SUV, and the Highlander beat out its competitors. Not surprisingly, my final 2 vehicles were this and the Passport, but I ended up going with the Highlander. Like every new vehicle, this is loaded with all sorts of high-tech. Much of it is superfluous, but as Tony Soprano rhetorically asked, Whattaya gonna do? I see the benefit in most of these features, but the one thing about this car that I absolutely despise is that several electronic settings must be reset every time you start the car. You cannot simply configure your settings and leave them as is. You have to renew your settings on certain features every time you start the car. I am not a child, and I do not need my beneficent overlords from Toyota correcting what I do every time I start the car. If I could simply leave the electronic settings as is, a big pain in the butt would be eliminated. Not sure if this is enough to cause shoppers to pick one car over another, but this is the only significant beef I have with this vehicle. Otherwise, build quality so far exhibits Toyota quality and reliability.
A Step Backwards For Toyota's Highlander
Fastboat, 10/18/2019
2019 Toyota Highlander XLE 4dr SUV (3.5L 6cyl 8A)
16 of 19 people found this review helpful
I recently traded my 2018 Toyota Highlander in for a 2019. To my surprise (and disgust) I found that the Entune system in this "NEW" vehicle did NOT work properly. It would not accept nor carry out ANY voice commands while in the XM Radio mode. After taking it to my local dealer 3 days after purchase I was told there was nothing wrong with it and it was working fine. I got the service manager to come out and look at it and while HE attempted to give the radio some verbal commands it actually paired his cell phone, pulled up a number from HIS phone and asked if this was the number he wanted to reach. Told me it was broken, he'd have to order parts, they would be in within a few days and they would contact me. Waited a week, then called the dealership to find out what was wrong only to find out that service manager had left the business. Brought it back a second time and again was told it was fixed and working fine, NOT! Got the new "acting" service manager out to my car and he couldn't make it work properly either. Asked me to bring it in again on a specific date and they would get with the "engineers" in CA to resolve the problem. So I went back on that date and spent 3-1/2 hours waiting in the waiting area only to have this fella come out to drop the news on me that indeed, the Entune system was working AS DESIGNED and that Toyota had in fact put a system in the 2019 Highlander that WOULD NOT respond to voice commands in the XM mode. What the hell is THAT about? Had a system that worked well and then replaced it with and inferior system without telling anyone, the customers, dealerships, or service departments. How stupid can you be to put a radio in a $39,000.00 car that doesn't work as well as the previous year’s model? They tell me they can't fix it and a new radio wouldn't do any good because they would just send them another one just like this one. I am totally disgusted with Toyota for pulling this kind of crap and will NEVER purchase another Toyota in my lifetime. I would also suggest if you have a Toyota that has an Entune system in it that works that you keep it because Toyota is going to screw you over and sell you a car with one that doesn't work as you'd expect, and they WON'T tell you beforehand!
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Great SUV but missing some features
Scotty, 01/29/2019
2019 Toyota Highlander Limited 4dr SUV (3.5L 6cyl 8A)
47 of 59 people found this review helpful
I love the ride and build quality, but the lack of a remote start makes no sense in this price range, apple play not available makes no sense, both of the mentioned features are available in the 2019 RAV4 which is a cheaper vehicle. The owners manual is more like a novel, just too much reading to get to the point. It would also be nice if the tailgate would lift by placing your foot underneath, like the ford Escape. The pickup is sluggish, something similar to the Ford Eco boost would have been a nice feature. A nice vehicle, but more thought could have been put in to some common sense feature that competitors offer for less money.
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