Used 2019 Toyota Highlander Consumer Reviews
Used Highlander for sale
Love everything but the Audio/Nav Entune System
Albert, 04/22/2019
updated 10/24/2019
2019 Toyota Highlander Limited Platinum 4dr SUV AWD (3.5L 6cyl 8A)
25 of 29 people found this review helpful
Like the title, I love everything about my new 2019 Highlander, save the Entune Audio/NAV system. It is probably the least user friendly system that I have encountered. The voice control and recognition works only occasionally. Toyota, in their effort to monopolize your experience, is offering Entune, which is primarily an app based system and is really quite lame. Twice now I have received "upgraded" software which has actually been removing apps. It appears to be moving backwards. Every time I enter my car, I need to make sure the Entune app is running on my phone before the functionality is there. Really??? The biggest takeaway from the system would be to say that it is intensely FRUSTRATING! Sometimes it works, sometimes it doesn't. The voice control system is very frustrating and not intuitive in any way. If you do not use the EXACT syntax when asking it to do something, your screwed. I find myself using my phone more than the system for Navigation and any of the VERY LIMITED features of the Entune software. While the rest of the auto world marches into technology to enhance your experience and keep you safe, Toyota wants to keep you in technology hell. Someone please tell me why. UPDATE: August 2019 - Found an opportunity to dump this vehicle without losing too much, so I did. I renew my displeasure concerning Toyota’s Entune Infotainment/Voice Control/Navigation System. My phone offers a way better interface and experience.
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2019 Black LE Plus AWD
Chicago Guy, 02/27/2020
2019 Toyota Highlander LE Plus 4dr SUV AWD (3.5L 6cyl 8A)
7 of 7 people found this review helpful
This is my second Highlander LE Plus (other was a 2017). I have owned 8 Highlanders since 2004. I’m in sales and usually keep my vehicles for 3 years or so. My previous Highlanders included a 2014 XLE AWD and a couple of Limited models prior. I chose the LE Plus model in 2017 and saved $4k over an XLE. Yes, I lost a sunroof, Navi and keyless go, among the major features, however, no regrets. The Le Plus has many key features like a leather wrapped wheel, 3 zone auto climate, a great sounding HD audio system, power lift gate and power driver’s seat with power lumbar. I prefer the all day comfort of the LE Plus cloth and softex seats over the hard leather in the XLE. Options on my 2019 include body side moldings, rear bumper protector and all weather mats. The Highlander is an outstanding vehicle; comfortable, quiet, reliable, secure and safe. Plus, the resale value is unbeatable. I bought my 2019 in August and it now has close to 9k mi. It’s been flawless. As I write this, the 2020 model is out. The media raves that the 2020 is the best looking Highlander but I disagree. It looks like a Subaru B9 Tribeca. The interior is nice, though, there are some features engineered out in the 2020–no more rear hatch window (great feature for loading in tight garage), uninspired painted alloy wheels in base L and LE instead of sharp machine finished alloys on 2019 models. Power lumbar support is now only a feature of XLE and higher trim models. Also gone is the Mercedes-like notched shift gate. 2020 is value engineered in some respects. Also, knock on the front door sheet metal of the 2020 and 2019. Wow, the 2020 sheet metal seems much thinner- is that possible? There are several 2019 models on my dealers lot as of 2/25/20. If you’re looking at the 2019, be sure to shop and get a great deal—you won’t be disappointed. If you plan to keep your vehicle a long time- this vehicle is uber reliable and engineered for long reliability. My wife kept her last Limited for 11 years.
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Typical Toyota Reliability. A Keeper.
Dale F., 10/07/2019
2019 Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 8A)
11 of 12 people found this review helpful
I have 1K on a '19 XLE and Toyota apparently created a software update for the Nav system, as mine works fine. Two issues: Nav screen and apps are hard to see due to reflection on the screen many times, and softex driver's armrest puckers/indents where I rest my elbow. Steering is just a tad sensitive for my taste, but I've gotten used to it. And in ECO mode, acceleration from a stop is slow. Set it for POWER mode and leave it there. MPG is surprisingly good for an engine that is not yet broken in. Getting 24 to 26 in mix of local and highway driving. I expect to keep this HL a long time. I have previously had three, one FWD and two AWD, and all were rock solid reliable. No mechanical issues whatsoever.
Exceptional car in every way
Rick, 05/17/2019
2019 Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 8A)
15 of 17 people found this review helpful
This has been the perfect car for us,we don't use the third row so we have plenty of storage. It is very high quality and very comfortable and easy to drive,especially on long trips
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Almost everything I wanted.
D Kenny, 05/24/2019
2019 Toyota Highlander LE Plus 4dr SUV (3.5L 6cyl 8A)
15 of 17 people found this review helpful
I traded my 2012 Highlander for the 2019. I had excellent service from the 2012, and expect the same from the 2019. The newer model has a bit better ride, far more safety features and nicer interior. My biggest complaint is with the Entune system, and to be honest, it just does NOT work as promised. Very disappointed with its lame features, and the fact that Toyota has not yet started putting Apple Play in the Highlander is beyond believable. I love me some Toyota, but what on earth was corporate thinking on this one? I actually think I may just buy an aftermarket system to get the features I want, and it shouldn't have to come to that. Sad.
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