Used 2019 Toyota Highlander Consumer Reviews
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Radio and navigation worthless
Bev, 05/26/2019
updated 05/28/2021
2019 Toyota Highlander XLE 4dr SUV (3.5L 6cyl 8A)
25 of 28 people found this review helpful
Radio and navigation suddenly turn off. Can’t use navigation because you never know when it will turn off. Also, recently noticed when it turns off the “compass” turns off too. Totally worthless! 2014 model xle
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Love everything but the Audio/Nav Entune System
Albert, 04/22/2019
updated 10/24/2019
2019 Toyota Highlander Limited Platinum 4dr SUV AWD (3.5L 6cyl 8A)
24 of 27 people found this review helpful
Like the title, I love everything about my new 2019 Highlander, save the Entune Audio/NAV system. It is probably the least user friendly system that I have encountered. The voice control and recognition works only occasionally. Toyota, in their effort to monopolize your experience, is offering Entune, which is primarily an app based system and is really quite lame. Twice now I have received "upgraded" software which has actually been removing apps. It appears to be moving backwards. Every time I enter my car, I need to make sure the Entune app is running on my phone before the functionality is there. Really??? The biggest takeaway from the system would be to say that it is intensely FRUSTRATING! Sometimes it works, sometimes it doesn't. The voice control system is very frustrating and not intuitive in any way. If you do not use the EXACT syntax when asking it to do something, your screwed. I find myself using my phone more than the system for Navigation and any of the VERY LIMITED features of the Entune software. While the rest of the auto world marches into technology to enhance your experience and keep you safe, Toyota wants to keep you in technology hell. Someone please tell me why. UPDATE: August 2019 - Found an opportunity to dump this vehicle without losing too much, so I did. I renew my displeasure concerning Toyota’s Entune Infotainment/Voice Control/Navigation System. My phone offers a way better interface and experience.
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2019 LE AWD
Dick in Boise, 07/02/2019
updated 01/04/2021
2019 Toyota Highlander LE 4dr SUV (3.5L 6cyl 8A)
24 of 27 people found this review helpful
Great car! In our Golden Years and not tech savvy the LE is perfect. More crap is just more to go wrong. We use our phone for navigation, and hate leather seats, and love keyed ignition. Car has been flawless. I had the dealer add fog lights in the deal. We love this car, which is now our only car trading a 2010 Tacoma, and 2015 RAV4 Limited which was garbage, and rode like my dad’s 1937 International pickup!
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Thumbs down for Toyota Highlander
Tito Carlos Rivera, 07/06/2020
2019 Toyota Highlander SE 4dr SUV AWD (3.5L 6cyl 8A)
8 of 8 people found this review helpful
There is nothing more annoying that not being able to use carplay, or simply the faulty Entune System that simply does not work in a brand new Highlander SE 6 cyl. Avoid this vehicle. Just go directly to the 2020.
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Navigational System Update
Dave in Gainesville VA, 08/01/2019
updated 10/04/2023
2019 Toyota Highlander Limited Platinum 4dr SUV (3.5L 6cyl 8A)
8 of 8 people found this review helpful
Purchased a new 2019 Highlander Limited Platinum in May and soon realized that the voice commands for the nav system did not work. Read all the consumer complaints I could find and also called Toyota. Finally scheduled a service and talked with the head tech at the dealership and provided him with all info I researched. He replaced the SOP amplifier and now it works. Will keep you updated if the fix works for an extended period of time. Nav system is still working great!! Nav System is still working great!! No problems whatsoever. Great car fantastic reliability
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