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Used 2018 Toyota Highlander Consumer Reviews

4.1 out of 5 stars
135 reviews

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4 out of 5 stars

Does everything for $10K-$15K less than MDX and Q7

Bob, 12/12/2017
2018 Toyota Highlander Limited Platinum 4dr SUV AWD (3.5L 6cyl 8A)
122 of 129 people found this review helpful

I was looking at the mid-size SUVs with AWD and cargo space. The Cadillac XT5 and Q5 were just a bit too tight in back seat (2nd row) for me. I found the 3 best were Acura MDX, Audi Q7 and Toyota Highlander. After test driving, the MDX and Q7 are sportier but the Highlander did everything very well. The Q7 had buttons in unusual places (at least for me) and the MDX had push button transmission and 2 screens for changing settings that took a few touches to change heat settings. Coming from a Lexus, I knew Toyota built a great car but the front seat is very comfortable, has all the safety equipment and is very easy to see out of, I chose to save $15K and buy the Toyota. Reliability, gas economy, resale and initial cost are all better with Toyota and I'll have alot less problems down the road.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Highlander unLimited

DFUK, 04/24/2018
2018 Toyota Highlander Limited 4dr SUV AWD (3.5L 6cyl 8A)
28 of 29 people found this review helpful

I thought I did my research, checking with TrueCar, Edmunds, etc. online for pricing info. Little did I know that these sites are paid by the dealers to put out misleading information! Best way to negotiate is to find two of the same cars at different dealerships and make them compete for your business! Don't fall for paying invoice! That said, I love my new Highlander Limited - features and look are worth it! I got the bench seat option - seats are still comfortable and more room in case I have extra passengers. Back seat is tight if you're over 5'6" but ok for kids. New 8-speed transmission is smooth, decent acceleration, good fuel economy. I'm biased toward Toyota, having owned several and had good experiences, and I prefer the ride over Honda and others.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Door lock actuator failure / fuel pump issue

Bob, 01/21/2018
updated 08/07/2020
2018 Toyota Highlander XLE 4dr SUV (3.5L 6cyl 8A)
102 of 110 people found this review helpful

Update: now it is 2020. While stress out with COVID-19, highlander has “low pressure fuel pump” recall. While you are driving, engine may die. The replacement part is back order in my area and waiting and waiting. Toyota’s quality is gong down. The Vehicle's good and bad are very much covered by other reviews. But...... I have 2018 highlander XLE that is less than one month. A couple of days ago, when I press key fob to lock the doors, it doesn't beep nor flash lights (Unlock is okay). I couldn't figure out what setting made that happen. At the first I thought it is just setting that I need to change, but further research revealed it is failed door actuator issue. By reading, http://www.landerfan.com/archives/door-lock-problems-toyota-highlander/ , this problem has been going on several years and still happening. I'm disappointed Toyota hasn't addressed this issue all this years. :(

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Excellent family hauler

Nick, 08/08/2018
updated 02/16/2021
2018 Toyota Highlander SE 4dr SUV AWD (3.5L 6cyl 8A)
16 of 16 people found this review helpful

I needed to replace my Tahoe after 305,000 miles the transmission decided it was done, I looked at Tahoe again, was so expensive plus I really didn't need the truck power anymore but wanted a 3 row SUV. I looked at the new Chevy Traverse, GMC Acadia, Ford Explorer etc. All great vehicles but the Highlander seemed to offer the most bang for the buck. Great ride, lots of standard features (leather, moon-roof, good sound system, navigation, 3 rows, power lift, blind spot, pre-collision) all included - to get the same from the other 3 you'll likely be about $5-8k more. I have approximately 10k miles on my Highlander, it has had nothing but an oil change (Included maintenance for 2 years or 25k miles). The ride is great, lots of comfort in the second row - 3rd row is mostly kid sized but an adult can use it for shorter rides. I've been in deep snow, rain and sun, the AWD system performs great in the snow. 2/2020 update: My SE Highlander AWD now has about 33k miles. The Highlander has performed well with zero issues, I see there is now a fuel pump recall but I haven't had an issue with it. The AWD performs through all conditions including deep snow. I would highly recommend Highlander for anyone looking for a comfortable, quiet and capable (on road) SUV. 8/2020 update - Edmunds asked for another update - well, with COVID I haven't put as many miles on, I'm at 37k and the vehicle has still performed without flaw. I am very happy with how the finishes and the fit has kept up the car is as quiet as the day I bought it with no rattles, etc. I will be replacing this SUV within the next 6-7 months with a newer Highlander. 2/13/21 update. I turned in my 2018 Highlander lease with 43,xxx miles (allotted 36k per lease). Because Toyota SUVs have such great resale, didn't cost me a cent, the dealer was happy to buy the vehicle from me so no fees to toyota. Now, I ended up with a 2021 4Runner instead of a Highlander again. Here are my reasons: 1. I don't like the looks of the new Highlander as much as the old. This is just personal. 2. The new Highlander is, in my opinion not what the old was. My 18 SE had leather seats, new I would get pleather and cloth unless I went to Limited, which I was willing to do but they also removed the thigh support (extendable seats) so it just wasn't as comfortable for me. 3. Trailer Hitch - impossible to find a Highlander with a factory hitch - sure, could have it installed but a $6xx factory option becomes a $1,2xx dealer add as the entire rear bumper is replaced - and let's face it, aftermarket hitches look out of place. There were 2 with factory hitches in transit in my REGION, now get the color you want, I was dead in water. I still believe the Highlander is a great SUV, it just wasn't for me this round.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

1 lead to 3

Martin Clifton, 07/07/2018
2018 Toyota Highlander Limited Platinum 4dr SUV AWD (3.5L 6cyl 8A)
16 of 16 people found this review helpful

I leased a 2015 highlander platinum and was very surprised how much I enjoyed driving the vehicle and how versatile it is for hauling my things. All the added features you get with the platinum are worth the extra money to me. When my lease expired I consider and compared it to many other suv’s. None stacked up to the highlander. I have taken several trips and was pleasantly surprised with the improvement in highway gas mileage 27.4 miles per gallon versus 23.7 on the old model. Ease of getting in and out of the vehicle is a big plus.

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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