2014 Toyota Highlander Consumer Review: Not a Seven Passenger Vehicle

2014 Toyota Highlander - Consumer Review

Average Consumer Rating

39 Total Reviews

Limited 4dr SUV (3.5L V6 6-speed Automatic)

Performance
Comfort
Interior
Safety
Technology
Reliability
Value
31 of 48 people found this review helpful
Not a Seven Passenger Vehicle
By ztimulating on

Vehicle

2014 Toyota Highlander Limited 4dr SUV (3.5L 6cyl 6A)

Review

Well these must be selling lot hot cakes because the dealer tried to add $500 to the price when we picked it up.
We ordered the Limited in order to get the safety package toyota calls the "tech package".
the tech package costs $1500 but of course only available on the highest trim - worked on us.
I took the car to work on volunteered to drive everyone to lunch.
OMG how embarrassing, each guy only got one "cheek" on the back seat.
dont try to stuff three grown ups in the back seat, it doesn't work.
TWO year update...the CUV is comfortable on long trips, Spouse really likes it for around town driving. The fuel mileage never improved and until now I always get better than the advertised MPG amount. There have not been any mechanical issues, the computer had to be upgraded and this old 2014 must go to the dealer for that. Red McComes took two visits to try to get this right, wasnt until the battery died a couple of weeks after the second visit that the system was actually reset - besides being mad the dealer didnt mention the battery was on the way out. Two reasons i wouldnt buy this car again 1) the automatic brake system doesnt bring the car to a full stop and gives up in traffic. I assume new models have fixed this. 2) the entertainment and most importantly, navigation on apple and android car play are significantly better than anything toyota defaults to. My kids civic costs less than half of this and they have better nav.
Update 6/2017 the Highlander is totaled. Stopped for a red light and my rear facing camera caught a guy so distracted by his hands free conversation he didn't even brake, he swerved. That put the entire impact on one side which twisted the vehicle chassis. Went to buy a new Highlander (my spouses primary vehicle and she liked it a lot more than me) excited that auto brake is standard. Unfortunately The active cruise control still gives up under 31 mph. Once you have car that drives for you in stop and go traffic it's hard to go back. The dealership told us Toyota no longer accepts factory orders so we said forget it. Bought a Subaru Outback, significantly safer, less expensive, better mileage and more capable in poor weather so it's Saul Goodman.

Best Features


Worst Features

  • Active safety
  • Parking aids
  • Entertainment
  • Navigation
  • Purchase cost
  • Fuel economy

Recommend (31) (17)

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