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Used 2023 Toyota Corolla Cross Hybrid SUV Consumer Reviews

3.9 out of 5 stars
10 reviews

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5 out of 5 stars

Perfect small SUV

PLPVT, 10/11/2023
updated 10/14/2024
2023 Toyota Corolla Cross Hybrid XSE 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
78 of 79 people found this review helpful

One year update: I am still very pleased with this vehicle. I had only 1 problem -- a buzzing speaker, which was replaced. I would note that my mileage is better than predicted. With about 20% freeway and 80% city/other driving, I get ~ 47.5 MPG (instead of ~ 44). And I figured out the phone charger -- have to rotate phone 180. Overall very happy with the performance and pickup. Great in the snow. Glad I did not opt for the RAV4. ---- Initial review: I picked up this car 2 days ago and drove it 90 highway miles home, and then in town. This was a great choice, the best in "small" SUVs. We had a 2017 RAV4, and considering a replacement for my 2009 Prius, I had gotten on the list for a Prius Prime. After 8 months, I started looking around for a small SUV instead, focusing on the Subaru Crosstrek. Unfortunately, that car is no longer made as a hybrid, and the new RAV4s have gotten so big, they are like pickup trucks IMO. When the hybrid version of the CC came up, I got very interested in it and got on the list. Both the Prius Prime and CCH came in on the same day to different dealers, and I chose the SUV. Turns out the CCH is about the same size as the 2017 RAV4, but is still considered small. And do not listen to people who say it's "not fun to drive" or boring in some subjective way. This is a great car! It is agile, peppy, smooth-riding, fun to drive -- and very safe. The interior is fine. No ghosts of the Toyota Corolla here, except for the reliability. My only beef is that (1) navigation without using your phone is $15 a month, and (2) the wireless charger does not seem to work with any phones I have tested it on. Cheers.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

The Perfect Size with Hybrid and AWD Combined!

Marky S., 12/03/2023
2023 Toyota Corolla Cross Hybrid XSE 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
66 of 67 people found this review helpful

This car is more of a "station wagon" by design and proportion, rather than a boxy "SUV." This suits me just fine. I have the 2023 Corolla Cross XSE Hybrid. The headroom is amazing for my 6" frame, and the ground clearance make entrance and exit easy. The ride is fun, zippy, and responsive, and its fuel economy is impressive! As well, it offers excellent visibility all around from the driver’s seat. The interior trim of my XSE model is very nice, although I don't care for the "floating tablet" infotainment screen. Only one serious gripe: NO SPARE TIRE! Currently, the hybrid CC's only get a spray-can to fix a flat, which is only helpful with minor leaks. Overall, I highly recommend the Corolla Cross hybrid AWD for its size, easy parking, very short turning circle, and fun, athletic ride!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2023 Toyota Corolla Cross Hybrid for sale near you
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4 out of 5 stars

Practically self drives

Jen, 01/29/2024
2023 Toyota Corolla Cross Hybrid XSE 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
47 of 49 people found this review helpful

It is fun to drive and had lots of options. Comfy for a longer trip, if you can get all your stuff in. I get about 38 mpg on the freeway where 75 mph is the speed limit. I get 42 ish in town. So that is less than I expected. It is not intuitive to use the radio, or climate controls. But easy to play my downloaded audiobooks and use my Spotify account . Worst part- no spare tire, not even the baby one. We had a leak on the freeway, stopped and used their goop to try to fill the hole... That didn't work, so I called my dealer and somehow I had AAA get me towed to buy a new tire. The tire shop told me to NEVER USE THAT GOOP, YOU CAN'T PATCH A TIRE THAT HAD THAT STUFF IN IT. Now what??? Come on Toyota!! Get a clue and put a spare in it?!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Great car

Larry , 07/23/2023
updated 01/24/2025
2023 Toyota Corolla Cross Hybrid XSE 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
54 of 58 people found this review helpful

Excellent performance & comfortability!! Hybrid is the way to go. Excellent gas mileage. Grips the road extremely well & is secure around curves. Well designed exterior & interior.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Good crossover but not too reliable

Mohammad Ali , 12/20/2023
2023 Toyota Corolla Cross Hybrid XSE 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
61 of 70 people found this review helpful

I financed a XSE trim about 4 months ago. In first month, I called toyota road assistance twice to send someone to turn it on! The battery was death each time and they jumped it twice but still not working so I took it to toyota service and they replaced with a new battery. The second month, a crack appeared in my car's windshield so I asked toyota service to replace it with a OEM windshield, but they told me it would take months to get the OEM so you have to agree with an aftermarket one. I asked Safelite if they can help me to find OEM windshield but they also told me same thing. It is hard to find the original parts for 2023 hybrid. It was so frustrating and disappointing to me to buy a car that doesn't have enough support.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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