Used 2014 Subaru XV Crosstrek Consumer Reviews
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I traded this in due a problem never fixed
tradedcmax, 04/06/2014
updated 04/07/2016
2014 Subaru XV Crosstrek Limited 4dr SUV AWD (2.0L 4cyl CVT)
28 of 31 people found this review helpful
UPDATE: We really loved our Crosstrek, in bright orange, but after driving it for a little bit, I noticed my arm was sore. I didn't really understand why. But I figure it out. It was pulling to the right, constantly, upon any acceleration. As a car guy, I remember torque steer; it was just like torque steer but obvious at all levels of acceleration. The dealer could not fix it. The techs of course denied it happening. But I went and tried a brand new one (this was new too) and no torque steer. So the dealer basically traded it in for this one and put this broken one on the lot as a non-certified pre owned. I was happy but I felt bad for whomever bought it after me. Anyway, the replacement was fine, until someone stole the wheels and tires off of it while it sat in front of my house.....those are some nice wheels. And after that, I started driving it at I95 rush hour traffic and found it could not handle the speed of I95 with as much grace as it should; it felt wonky. So, I traded it in on a a competitor's SUV. I am so happy I did this, despite losing some cash along the way. The other problems that surfaced were on the 2nd one, if you had the heater in the bi-level mode, the engine would run rough like it was going to stall. All other modes were okay. The engine is a 60K tune up interval. When cold it had a very fast idle. Reminded me of something from the 80's, fast idle. Those things said, I also had major problems with my feet hurting after driving for awhile......at 5' 11", I could not stretch out my legs as I would on other cars. That turned out to be a bigger problem that anticipated. And also, the cargo area was smaller than I first realized. My fault for not renting one for a week first, but they are hard to find as rentals. So, it turns out that these weren't as good as originally anticipated, but probably for many, it would be fine.
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not very hybridy - updated
fried003, 02/12/2014
updated 08/20/2019
2014 Subaru XV Crosstrek Hybrid Touring 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
30 of 34 people found this review helpful
The sticker only claimed 31mpgs, so it's close to what was expected - admittedly I never looked at the MPGs, mostly just the price The car barely gets 30mpg; not much better than my 2008 Forester. Like many car companies, Subaru wanted a "Hybrid" in their line-up. So they picked the Crosstrek & jeri-rigged it as a hybrid, though it was never really designed as real hybrid, like a Prius. Any Prius is a hybrid. Otherwise it's decent enough/comfortable. I got the touring model, which has all the bells & whistles, some of which I don't understand, such as the entertainment system. The touch screen for the navigation system/entertainment system is clunky. After 5 years of ownership, the only repair needed was to replace a strut, and two batteries - the "normal" battery in any car + another one that restarts the engine when the car is in idle (at a stoplight). This latter battery, one of two that are only part of the hybrid system, is very expensive & not covered by the longer engine/transmission warranty. This is not the battery that can power the car, it's a smaller battery used only for re-starting the car. Since buying it, Subaru upped the oil change interval from 7,500 to 6,000 (upped, meaning more frequent change). The engine is a 2.0L - to me, it's very under-powered, especially living in a hilly area. I think the literature has it as 148 horse power - that's like a pony. A real oddity is that the doors don't lock automatically when the gas pedal is depressed. But it has everything I'd ever want in a vehicle + other stuff. But, so far, it's not fulling the primary expectation of better gas mileage than a "regular" car. NOTE - the hybrid seems to have been dis-continued as of 2017, so it must not have sold well & I can see why. A decent car, but not a good hybrid.
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Not Feeling the Subaru Love!
Daniel S., 08/30/2016
2014 Subaru XV Crosstrek Hybrid 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
24 of 27 people found this review helpful
I purchased the Crosstrek Hybrid based on winter handling performance and recommendations from family members who have owned multiple Subarus (but not this model). In the past, I've owned other AWD/4WD vehicles, including a Nissan Pathfinder, Nissan X-Terra, Jeep Cherokee and Toyota RAV-4. My Crosstrek is the worst performer of the bunch. While I can't speak for the standard Crosstrek, the hybrid places the heavy battery components in the back, which changes performance dynamics IMHO. The first thing I noticed was the horrible winter braking. The car just slides and doesn't stop (even with new Michelin All-Season tires). As for hugging the road, the car has a tendency to hop and skip with any imperfection in the road. Sometimes I feel like the car is catching air. You just don't feel like the car is sure-footed in bad conditions. My girlfriend has a 2WD Honda CR-V, and she thinks it handles much better. I think the Crosstrek is too light and I think the battery in the back is affecting performance. I have other gripes too. The Crosstrek eats tires, even with long tread-rated tires and even after proper balance and alignment. With the Hybrid, you can't get a trail hitch because of the back battery placement. The Bluetooth really stinks and takes 4-5 tries before connecting with an iPhone. Even when driving the speed limit and gently, the car doesn't come close to stated MPG. Most of the time I'm at 23-26 MPG. This is a hybrid for heaven's sake? Lastly, I question the electronics. The first week I had this car "new", the check engine light came on and the dealership needed to re-program something to fix it. It took them a few days and I had to rent a car, which they never reimbursed me for. Occasionally the passenger "check airbag" light comes on, but then it's fine for a few months. The car doesn't look bad. And it's somewhat comfortable on the inside. Fit and finish are not bad. Rear cargo space is tiny - so you'll need a roof shell for any family vacation. But winter performance is where the rubber meets the road - and the Hybrid Crosstrek falls way short. I will never ever buy a Subaru again and am definitely not feeling the Subaru love.
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Traded a turbo monster, and haven't looked back
mike_in_nepa, 03/19/2014
2014 Subaru XV Crosstrek Limited 4dr SUV AWD (2.0L 4cyl CVT)
38 of 44 people found this review helpful
For the last 10 years, I've had various turbocharged vehicles, some of which were modded. I grew tired of temperamental turbos, having too much power in slow traffic, and spending ungodly sums of cash fueling them up. I just needed a reliable AWD vehicle that can get me around in the mountains throughout the winter months, ground clearance, get good fuel economy, and can stand up to my outdoorsy lifestyle. So far, I have 1000 miles and have been very impressed with this vehicle. I find it very peppy, and find the 145 hp rating deceiving. This climbs up mountain roads feeling sprightly, and never gives even a hint of losing steam. At 75 mph, I get about 30-32 mpg. Love it.
Subaru Crosstrek Hybred: Total Lemon?
Frustrated Subaru owner, 05/17/2016
2014 Subaru XV Crosstrek Hybrid 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
37 of 43 people found this review helpful
After having a Toyota for over 10 years then a Honda CRV for over 10 years with no issues, my husband and I decided to purchase a a Subaru Crosstrek Hybred 2014 which looks good on the outside (but BIG MISTAKE). By January 2015 a message appeared in the dash board whenever I started the car that said(check hill star assist). At my first service, I told the service people and they told me they did not find anything wrong, nor saw the message. I continued to drive the car with the message appearing on and off when finally in November/December 2015 more messages appeared and check engine light appeared and stayed on all the time. I made an appointment to get the car checked in November, this time they told me they fixed it and the lights went away. Within a few months after they told me they (fixed it) the messages reappeared and I brought the car back in March for them to "fix" again. I waited for about an hour and they called me and told me they fixed the problem and the messages and lights were gone. As soon as I turned on the car and try to drive off all the lights and messages reappeared, I called the service person who took the car and said they were going to check it again. After waiting for over an hour they finally told me they there was a transmission control cover problem and they would have to keep the car until June 2015 because they had to order the part. In the middle of April after not receiving an update from Subaru, I finally called and after a few choice words with the manager they told me the car will be ready at the end of April. On April Friday 29, 2015 I received a call from Subaru and they told me they changed the transmission control cover and the lights went away and every thing was fine. So I picked up the car that same day (Friday April 29, 2015). By Sunday May 1 (2 days after picking up the car) those lights that they claimed went away reappeared. I had to take the car back (May 2) and am still waiting May 17, 2015 for word on what is the problem. At this point I am very ANGRY at the run around. I got the warranty which I am using for now to "fix" the car but what is going to happen when it runs out.
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