Used 2014 Subaru Outback Consumer Reviews
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Awesome wagon!
My 6 speed manual Outback has been rock solid going on 350,000km now. Still gets amazing fuel economy and drives like it did when I bought it new in 2014. Very few issues other than normal maintenance/repair items. I recommend one if your in the market for a great AWD wagon. Extremely hard to find a manual unfortunately.
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Subaru has lots of faulty parts requiring repair
We have not been impressed with the quality of the car in terms of many expensive parts needing replacement, both before and immediately after the warranty expired. The parking break in particular is electronic, stopped working for no reason after 3 years, and is extremely expensive to repair.
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Subaru Needs To Own Up To the Brake Problem Still
At 1000 miles I had a problem with the Brakes. Noise and spongy. 1809 into Dealer. "Subaru Tech Tip" "Master Cylinder...normal operating characteristics". At 12,000 my the Pedal finally ends up when depress resting on the Brake and the Gas Pedal at the same time requiring me to Stop The Car turning the key off. 12,116 back into the Dealer. This time I get the Service Advisor into the car. "Feels lower than normal" "Admission some Customers have complained". But, the end result was "Subaru Tech Tip" "Master Cylinder...normal operating characteristics". There is a problem in a limit number of vehicles and Corporate Subaru just will not deal with it. Out of Sight Out of 12/11/16: After almost 3 years of ownership Edmunds has asked for an update. In 3 years only 2 other people have driven my car. They have pronounced the Brakes..."Fine". I know what was delivered to me and what changed.....But, I own it with an extended warranty to 60,000 5 years. The MPG is often above 30 which is great. What I have a complaint about are the Dealers... At 30,000 miles the Manual calls for "Inspections". What the Dealer came back with "Everything" inspected needed to be replaced. Brakes, Tires, etc. I gave them an inside cabin filter and oil change. Update 40,000 miles: Per recommendation brake fluid was changed at 33,000 plus. I still have a problem with the Subaru brakes. What is really crazy is when the car goes in for a service (oil lube rotation) and comes out the brakes will be ......firm....for about a 1000 miles then the peddle loosens up. They claim they touch nothing on the brakes. 6/12/18: 57215 Miles I simply can not give Subaru a pass on the original problem. I continue to drive the car as a manual which translates into when stopped shifting into neutral so my foot does not rest on the brake pedal reliving each time that mushy brake pedal. Clearly I have looked for a new car but just can not bring myself to look at Subaru again. Not so much the car but the Manufacturer lack of willingness to accept responsibility.
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Not Worth The Hassle
Here's the deal: This car starts and runs reliably everyday in any kind of temperature or weather, will go places with it's AWD system that others won't, and handles flawlessly on ice and snow. Kudos to Subaru for that. But, this one is my 4th Outback, and by far the worst. The ride is absolutely awful with road and wind noise like an old beater and you'll feel every crack in the road. The engine sounds like a prop-plane, it uses way too much oil and the dealer will tell you "they use a lot of oil, that's normal" which, sadly, is the truth. If you burn out a headlight (and you will) be prepared to take it to the dealer and pay $100 to replace it, or learn how to pull the entire front clip off the car yourself. If you're lucky it'll be the passenger side headlight, in which case you might be able to pull the tire, remove the inner fender, and do it yourself if you have the ability to do work blind because you'll be sticking your arm in there and blindly feeling around while you perform the complicated process. Forget replacing the driver's side light yourself. Headlight replacement that is that complicated is not the mark of superior engineering. The Navi is useless, worst I have ever used. I just use my phone, but it won't work with the bluetooth so you'll have to read it because it won't provide audio to give you turn by turn. All cars have their flaws, but this car was way too expensive to have these kind of issues. Pure utilitarian, even the most luxurious model available like mine. You'll never get stuck on ice or snow but it's still not worth it in my opinion. Maybe the new ones are better, but I still won't be buying another one.
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Love it!
Bought CPO 4 months ago, and love this car. I have been a Subaru fan for quite some time, and finally bought one. The best word to describe this car is practical. Combine that with Subaru reliability and quality, and you have a winner in my book. The seating/cargo space - I'm 6'2" and can sit comfortably in front or back seat - is excellent. The fuel economy is as expected - 28 combined - and considering AWD and the size of the vehicle, is above average. The CVT took some getting used to, but I've quickly adjusted to the changes and don't mind it much now. I appreciate the functionality of a CUV (ground clearance, cargo room, AWD, etc.) with a car like ride. My only minor gripe is with the braking, which can be a bit spongy. I'm not an aggressive driver, so it's barely noticeable, but in hard stop situations it shows up. Overall, I'm very happy with this vehicle and will continue to buy Subarus going forward.
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