Used 2019 Subaru Impreza Hatchback Consumer Reviews

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$16,750 - $24,998

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Review of the 2019 Impreza Hatch Base

A A, 04/23/2019
2.0i 4dr Hatchback AWD (2.0L 4cyl CVT)
80 of 82 people found this review helpful

1.5-year update: I have 34,000 miles on the car now. I've noticed that the rear tires get misaligned frequently - and this isn't just mine, but other Imprezas well. Outside of that, no issues at all! Great car! 1-year update: I have 24K miles on the clock now. This car has some big flaws when compared to a Toyota, but it has upsides that no Toyota could ever have. When I take my kid to school and back every day, the car averages 22 mpg. Don't believe the mpg calculator - if you do it yourself, you will find the mpg to be different. Regarding assembly, there are numerous panels, doors, and plastics that simply do not align with the other side, are wobbly, or are uneven. This makes me question the assembly line - who put this car together, and will it hold-up? I have 3 Toyotas parked on my driveway, and they have flawless, perfect assembly. Also, my driver-side shock blew after only 20K miles. Now, for the pros: Subaru is definitely a lifestyle car. This car has CHARACTER. Just driving it around, people notice it. The car is COMFORTABLE, and the technology interface blows-away anything Toyota has ever made. On the highway, I'm not kidding, I get 39-45 mpg. This car handles better than any other car in the rain or mountains - it has POWER, and has saved my life several times. The engine runs just like it did on day-one. Overall, I'm more than happy with this car, and easily take it over a Corolla. Love my car! 6-month update: I've put 13,000 miles on the car so far. It's been an excellent daily driver. Suspension is stiffer than a sedan, even the Toyota Corolla. Brakes could be significantly better. This car truly is a 4-seater - taking 5 people, even with the small ones in the back, is a very cramped experience. My only major qualm has to be the amount I'm paying for gas: Adjusting for distance, you pay $53 for 400 miles in an Impreza, and $33 for 400 miles in a Corolla (a difference of $20). That's at least $80 per month more that you're paying for gas in the Impreza than in a commuter car (ie: Corolla, Civic). I feel confident in the build quality and performance of the car - I've never felt unconfident in the car when in remote areas like the Redwoods. However, long-term reliability is yet to be seen. Maintenance is easy (engine oil filter gets an 11/10 for placement), and few and far between. What gives the Impreza an x-factor is how accommodating it is of larger people: I'm 6'1", and my head is far from the ceiling. The windows are large and wide; I don't feel cramped in the car, which is a godsend when compared to a Corolla. Overall, I'm in-between about the Impreza. Gets an A+ when getting me from point A to point B. Ride quality is harsher than I want it to be. Fuel cost is significantly more than a commuter car. At the end of the day, I still take the Impreza over the Corolla. I have nightmares about getting into a Corolla and my head hitting the ceiling; if you are 5'8" or shorter, the Corolla might be better for you (plus it's a true 5-seater). Hope this helps! Original review: This car is what it is, and is not what it's not. The Impreza is an AWD, wide, roomy, and comfortable car that gets decent gas mileage. Between city and highway driving, I'm averaging 29.5 MPG. Compared to a Toyota Corolla, this car is on another level - it's fun to drive, powerful, has plush seats, amazing visibility, and is much more suitable for taller drivers than the new (2015-present) Corolla sedan. The 2015-2019 Corolla wins when it comes to MPG and rear legroom (at least in my experience), but that's about it. I bought the base model, which has hub caps, the 6.5" Starlink touchscreen (with Apple carplay and Android auto - which both work amazingly!), and cruise control. That's it for features. In the higher trims levels, you get a mix of: larger touchscreen, Eyesight technology, LED headlights, alloy rims, ski racks, etc. That raises the price of the car from about $21K for the base, to $27K for loaded. Overall, I am satisfied with my base Impreza hatchback. This car is what it is and is not what it's not. If you're looking for tons of features and the most up-to-date technology, either pay more for a premium Impreza, or opt for a different car. If you're someone who wants great visibility, more power than a normal 4-cylinder car, comfortable seats, AWD, and the satisfaction of driving a Subaru, then consider the Impreza. PS: -The car has a considerable center hump on the floor of the rear seats, making it a very comfortable 4-seater car, but a tight 5-seater car. -Although the trunk is rated to have 20.8 cubic feet of space, it's wide and deep, allowing you to easily carry 4 large suitcases and then some. For comparison, the 2017 Corolla iM also has 20.8 cubic feet of trunk space, but there's no way you're going to fit 4 large suitcases in it - it's too shallow. -There's no rear cup-holders attached to the center armrest, although the rear side doors can hold 2 bottles of water each.

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Great little AWD Car

Dan Suby Owner, 05/18/2019
2.0i 4dr Hatchback AWD (2.0L 4cyl CVT)
16 of 17 people found this review helpful

We got a great deal on this car. Handles well. Comfortable, lots of rear seat room. Lots of cargo room with rear seats folded down. Touch screen, A/C, AWD, tinted glass, power windows, backup camera. That’s pretty loaded for a base model car. The down sides: The mileage isn’t quite as high as rated, but we consistently get around 30 mpg. A little noisy on the hwy. Wish the backup camera also beeped when objects are close. Owned 1 month.

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Best Car In It’s Class

Ryan, 02/13/2019
2.0i Sport 4dr Hatchback AWD (2.0L 4cyl CVT)
25 of 30 people found this review helpful

I bought a 2017 Subaru Impreza Sport Hatchback with CVT. I agree the acceleration is not the best but it's adequate. The reliability has been great so far, I paid extra for the Eyesight technology and it's great, but not 100% accurate. I've had people in my blind spot and yet my light wasn't on. It will also tell you when the car in front of you moves if you stay still, but this could be bad, since if the light is red you obviously don't want to move forward. The lights will flash if you use your signal and try to change lanes with something there. I think the Eyesight Tech. is worth it, but like with all technology you should use it to aid you, not do everything for you. There are some Apple Car Play and Starlink quirks that are bothersome. Sometimes it if I connect my phone through the USB port for Apple Car Play, it has difficulty connecting or will connect and then later disconnect. The Apple Car Play is spotty, meaning sometimes it works, sometimes it disconnects after working. I worried it was my cable, but I still have issues using different cables and a new i-phone. The Starlink very rarely won't come on when I start the car, every 3 months or so. Then it will reboot and kick on. I had issues with Blu-tooth but I was using an i-phone 5s with i-phone watch and every once in awhile it would disconnect and the reconnect. This means your song would stop, then start again. This changed once I updated my phone, no problems so far, 6 months going. Using the in car phone features is good, but sometimes on the freeway it's difficult to hear the person. I often have to turn the volume all the way up. Gas mileage is okay, but not as good as reported. I get approx. 350-375 miles per fill up if I wait until my gas tank is really low, which I rarely do. I love the 3 displays. 1- is between MPH/RPM, 2- is on dash, and 3- is actual radio. You can customize these which is a great feature. I usually have MPH on 1, music on 2, and phone on 3. Getting to know how to use each one, and change each one is important so you can look at tire pressure, know how many more miles for next fill up, how long you've been driving, etc. The all wheel drive is great in the snow, but that doesn't mean you stop any better so you still need to be careful driving in slippery conditions, but you shouldn't get stuck. Seats aren't the most comfortable, especially on long drives but their adequate. Road noise is at a minimum. This in my opinion is the best car in it's class, because reliability, safety, all wheel drive, gas mileage, are important to me. I recommend the hatchback over the sedan because of the extra space, and it's easier to see out the back window for safety. I added tinted windows which looks good on the hatchback and helps keep the car cool in the summer. Overall the best car I tried in it's class and price range. I’ve now owned the car for over 2 years and it’s still doing great. I have very few problems with STARLINK these days, once every 6 months. I’ll turn my car on and the infotainment system is black. I just turn the car off and back on and it’s up. The longer I’ve owned it and been in other cars the more I love my car. I highly recommend this car and I would buy another one, or a Crosstrek since they have better clearance, (dang pot holes and speed bumps).

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Had the car two months, brought it in for service

Tom F., 07/24/2019
2.0i Limited 4dr Hatchback AWD (2.0L 4cyl CVT)
12 of 14 people found this review helpful

I think Subaru quality control missed my car! The biggest problem is the automatic transmission shifting at low speeds. Between 25-32 MPH the transmission is jerky, like the car is being pulled back. Sometimes, when accelerating, the car will pause before accelerating. When lifting my foot off the accelerator at slow speeds, the car will downshift and feel like I put my foot on the brake, after that it will upshift and the car will coast. The steering control disappears for less than a second. This issue has happened 5 times in the two months of ownership. Losing steering control is a scary and dangerous issue. I'm concerned if the car loses steering control for more than a second. The engine hood is uneven. The right front edge is noticeably higher and the left front side lower. The windshield is covered with water spots. You only see the spots when cleaning it or on misty morning. On misty mornings it's difficult to see though the windshield with all the water spots. The last problem is a chip in the backside of the glass touch display. How could Subaru QC miss these obvious and glaring cosmetic defects. This makes me question Subaru's overall quality control. What else did they miss. The dealer doesn't seem concerned at all about these defects, to them, I'm just a complaining customer.

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No Buyer's Remorse Here

Longtime Subie Fan, 12/02/2020
2.0i 4dr Hatchback AWD (2.0L 4cyl 5M)
5 of 5 people found this review helpful

This is my third Subaru. I purchased it 13 months ago, and have taken it across country (there/back) twice. 13,000 miles on the clock. Fantastic visibility, great handling, awesome AWD, unpretentious interior. Engine is not real peppy, but it's a daily driver not a track car. I opted for the manual; the clutch and shifter are smooth. There is rev hang but not enough to be a problem. A great value. Nitpicks - no temp gauge; gas gauge in twelfths, not sixteenths; TPMS is unnecessary; overly dense owners manual.

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