Used 2015 Subaru Forester Consumer Reviews - 124 Car Reviews | Edmunds

2015 Subaru Forester Consumer Reviews

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3.5 yrs and 40K
2 of 2 people found this review helpful
Performance
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Exterior Design
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By R
on

Vehicle

2015 Subaru Forester 2.0XT Premium 4dr SUV AWD (2.0L 4cyl Turbo CVT)


Review

This is our first Subaru... the reasons for choosin it over the Mazda CX-5 and others were as follows: Safety, the AWD, Turbo, Extended Warranty, easy in/out access for aging parents, reputation for reliability, off road capability, and resale. This is a great car for performance!!! We love the turbo, but they have done away with it for 2019 so we will probably be leaving the Subaru family for that reason and some others I will articulate later. Another thing we didn't think about at first, but that we really like now is the great turning radius. The freeway mileage is over 30 like 32 or 33, but I haven't validated that lately. We choose to get the manufacturer extended warranty (we do NOT recommend ANY third party warranty). Subaru threw in 2 yrs of normal service (not severe which is really what most people need), which is a plus. We opted for the 100K 84mo/7yr Gold mfg extended warranty AND WE ARE USING IT. We have not liked our dealer experience. The problems started on the day I drove it home. On the way home on the 5 fwy it smoked so bad I had to roll down the windows... it was a coating put on the engine to prevent corrosion as it crossed the Pacific. I think it was the first oil change that I encountered a problem with the dealership. The service guys forgot to put the engine cover on, which I discovered at home, and I had to return to the dealership to get it put on. The another time time they put too much oil in the crankcase... fortunately I checked it at home and they fixed that. Then, at about 36K and 2.5 yrs, the drivers side left bottom seat bolster has begun peeling and cracking. They agreed this wasn't normal and in March told me they would call me when the part came in... they never called. In June took it in to have the oil changed & a multipoint inspection using the Express Service (not scheduled), but they said it would be 2 hrs before they could get to it. I left and called the next time and finally got it in. They told me the front differential was leaking and that it would be a whole day to service it. We decided not to have them do it because we didn't want a major service to go wrong on our road trip. We used our Honda for the trip & scheduled it for when we came back 7/31... while we were gone they reschduled it to 8/1 via email with no reason given as to why. I took it in and they said it wasn't the front differential after all, but the CVT (transmission). They said if it was in the front they could fix it there, but if it was in the back they would have to replace the transmission and that could take up to 4 days. I thank God that we bought the Added Security Plus Gold $0 deductible warranty as this would have cost thousands of dollars. This happened at 40K, just beyond the normal warranty. I would NOT recommend buying a Subaru without the mfg extended warranty. Now, let me say that a lot of the problem is most likely my dealership, which has awards and is a #1 Subaru seller I think. It has, up until recently, always seemed very crowded and I attribute that to the increased sales. I would also say that we like the car, but that we feel Subaru is not listening to us as customers. We have talked with corporate customer service about things, but we feel there is a lack of listening on the part of the corporation. One of the biggest selling points for us is Safety... Safety includes not just crash proofing, and crash avoidance; but reliability, braking, and performance to get out of situations. When we purchased the "Subie" as we affectionately call it, it was an IIHS TSP. However, they seem to have done nothing to imporve it year after year, only cosmetic facelifts, which really are a waste of resources in our opinion. We would have prefered they raise the passenger side crash 4 Star rating to 5 Stars and innovatively found a way to change the rollover from 4 stars to 5 stars. We would have liked them to have offered the 2.5L 305 HP STi turbo with a CVT or manual as an option. We would have liked them to have tried to garner the best NHTSA numbers and IIHS numbers for safety and raised their standing/rating with Informed for Life. We would have liked to have seen them add a front passenger seat height adjustment & addressed customer complaints about the driver's seat. Instead of stepping up to the challenge, they have blamed the customers for low sales of the manual and turbo and used these sales #s as an excuse to drop them. The real problem is corporate decision makers... make the turbo run on unleaded & get 28 around town & 35-40 on the hwy & give it more power (after all the WRX STi is a manual with a 305 HP turbo). If 6% of their sales are manual Foresters and another 5% are turbos.. that is 11% of their sales for their best selling model... really it is inexcusable to disenfrancise and lose these customers because you can't won't engineer, innovate, pioneer, and adapt. They could make it a Hybrid with the rear electric rear wheels (Think Tesla Model X).


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Buyer Beware--Terrible, Unreliable Cars
1 of 1 people found this review helpful
Performance
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Exterior Design
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By Jason
on

Vehicle

2015 Subaru Forester 2.5i Premium PZEV 4dr SUV AWD (2.5L 4cyl 6M)


Review

These are not the Subarus of the late 1990s. Quality has gone straight down the tubes. I can say without hesitation that these are the most unreliable, poorly built cars I have ever driven. This is my second Subaru (first was a 2012 Impreza) and both have been total disasters. I bought this car only because the Impreza was such a lemon, Subaru chipped in $1500 towards a replacement--a Forester. Boy, do I regret taking them up on their offer. These cars are constantly being repaired. I have experienced in barely 20,000 miles: 1. Multiple radio/bluetooth systems that have been replaced due to faulty design. Finally the dealer admitted they are defective and that there is no solution. Does not pair properly, and the controls on the radio/steering wheel don't work. 2. Defective battery. Left me needing a tow on the coldest day of winter. 3. A.C. compressor failure. Would have been $1000+ out of warranty. 3. Excessive oil consumption. Car had to be towed to the nearest dealer. 4. Excessive rattles/squeaks and undercarriage rust. I won't even get into all the problems the Impreza had. Never again will I even consider a Subaru. They suck!!!


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My first and won't be my last Subaru
Performance
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Fuel Economy
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Build Quality
Reliability
By Tony Mercado
on

Vehicle

2015 Subaru Forester 2.5i Touring PZEV 4dr SUV AWD (2.5L 4cyl CVT)


Review

I've had the Forester nearly 4 years now and put almost 75K miles on it. My first impression when buying the car was the front seat wasn't as comfortable as i would have liked and there is virtually no storage "cubby holes" in the cabin. The upside is I knew which model, options and color I wanted and got each one for the right price!
I had not experienced the oil consumption problem until I made a mistake early in 2017. I crawled under the vehicle from the side and accidentally drained the transmission fluid thinking it was the oil pan. I added oil thinking i was refilling the empty engine and started the car. At the dealership getting this corrected I was told I wasn't the first nor will be the last owner to do this! Since then I've had to check the oil level periodically but for the life of me can't figure out where the oil is going (no leaks or smoke).
The sunroof is huge and didn't care for it at first but use it often now. The leather seat itself is comfortable but I'm 5' 7" so my elbows rest a little wider than I prefer. Gas mileage is around 28 mpg on average overall which is only 3-4 mpg's lower than my last compact car. Cargo space is smaller than most in its class but adequate for what I use it for. The steering wheel material started peeling off where I grip it a year ago and looks pretty cheap. The sound system kicks @$$. The service intervals are set far enough apart the cost is kept relatively low to maintain the Forester.
I spend about 4-5 hours a day in my car driving to clients and I'm happy with my purchase.


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Never again!
4 of 4 people found this review helpful
Performance
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By D Stallings
on

Vehicle

2015 Subaru Forester 2.5i Premium PZEV 4dr SUV AWD (2.5L 4cyl CVT)


Review

AC will only work effectively while car is in motion. The fan is very noisy when on 3 or 4. Bluetooth is total garbage. It has been intermittent from the start and now it won't even go into pair mode. The dealership techs have no clue how to fix it. USB port and auxiliary jack are in very difficult locations to see. CVT transmission is very similar to a go cart belt drive train. It also takes several seconds to engage when shifting from reverse to drive. When you back out onto a street you better make sure there isn't another car in sight. The engine is underpowered and it over revs when accelerating. Rear cargo light is useless. It's too low and too dim. Front console arm rest is too short and too far back. Interior materials feel and look cheap. Video screen is too small making it marginally usefull for backing. A light wind blows the car around more than my full size cargo van which is like a sail in the wind. Stock battery is very light duty. It will go dead very easily. Dashboard has several annoying rattles. The list goes on. I bought this car new based on Subaru's reputation and many reviews. It has been my worst new car purchase by far. I dislike the car more every day and will never buy another Subaru. They may have been good cars at some point but now they are riding on their past reputation. I can not, in good conscience, recommend Subaru Foresters to anyone. It has been a huge disappointment.


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When life gives you lemons . . .
4 of 5 people found this review helpful
Performance
Comfort
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Exterior Design
Build Quality
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By Staci
on

Vehicle

2015 Subaru Forester 2.5i PZEV 4dr SUV AWD (2.5L 4cyl 6M)


Review

I strongly advice anyone thinking about purchasing a Subaru to read all reviews. Subaru has a known problem with oil consumption issues among their entire line of vehicles and the consumer has to pay the ultimate price. I purchased a brand new Forester in 2015 and at approximately 2500 miles the check oil light came on. Long story short after numerous trips back and fourth to the dealership and after several oil consumption tests (that the dealership had to restart due to overfilling) I had to get a new engine in my car at approximately 8K miles. Have had numerous alerts regarding check audio system, check ABS brakes and dynamic controls. The dealership refused to buy my car back from me but offered an extended warranty instead. I am now stuck with this lemon that requires almost monthly trips to the dealership to have the oil topped off. On my way there this weekend to check out my new audio system problem where my Bluetooth no longer functions with the car. It will be hard to make lemonade out of this lemon . . . Thanks Subaru.


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