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Used 2021 Subaru Crosstrek SUV Consumer Reviews

4.4 out of 5 stars
77 reviews

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5 out of 5 stars

Love This Car

historybuff, 07/19/2021
updated 01/20/2023
2021 Subaru Crosstrek Sport 4dr SUV AWD (2.5L 4cyl CVT)
10 of 10 people found this review helpful

Purchased a Sport model this spring with the 2.5 engine. Very happy so far. It has plenty of zip and gets great milage. I drove down the NYS Thruway this past week and got over 39 mpg going east. Coming back I got about 36.7 mpg going west. Its easy to drive and very comfortable, even for long trips. The only con is the infotainment system. The memory stick only plays songs in alphabetical order. Also the car keeps turning on the radio when I shut off the ignition. I'm not sure what the designers were thinking, but the electrical/software people have some work to do. Update after 1 year: Still very happy with the car. No complaints except for the ones mentioned above. Update after 1 1/2 years: Still happy, no problems to report Update after 2 years: Ditto

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

New engine rocks!

New to Subaru, 12/09/2020
2021 Subaru Crosstrek Sport 4dr SUV AWD (2.5L 4cyl CVT)
37 of 42 people found this review helpful

I was first drawn to the Crosstrek due to it still offered a stick shift in the base model. Unfortunately the new engine in the larger size is only offered in the automatic transmissions. So I bought the Sport model. LOVE it so far! Fun, sporty, and the engine can really kick! Every time you start the car it defaults to the more fuel efficient mode, but if you hit the Sport mode, it's even more fun! Also like the higher ground clearance that is part of the Crosstrek. Only negative, should have offered an option of LED headlights for the Sport model. It's only on the Limited model.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

2021 Premium manual transmission

Mike Brown, 03/22/2021
2021 Subaru Crosstrek Premium 4dr SUV AWD (2.0L 4cyl 6M)
20 of 22 people found this review helpful

My last car was a 2013 Honda Fit Sport, manual transmission, leather seats. Great car but it is built for smoothly paved streets and I felt every bump. The Crosstrek is an upgrade suspension and interior finish-wise. Quieter, more comfortable. The engine and transmission are not as fun and zippy but get the job done. If the manual transmission were not available I would’ve gone with the sport trim and the 2.5 liter engine. But the stick gives me enough enjoyment with the 2 liter pulling the 3100 lb car. It works fine. I have not sweated it while on ramping. If money falls in my lap I may install leather (that’s how I did the Fit) but the cloth has its virtues on very hot and very cold days. What I miss most from the Fit ... zippiness and the rear seats that fold up like movie old movie theater chairs. Every car should come with those! What I like most about the Crosstrek ... the ride quality (smooth) and how it does the most for me in its price range. Great vehicle! I recommend it!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Mr.

Ericusmaximus62, 01/02/2021
2021 Subaru Crosstrek Sport 4dr SUV AWD (2.5L 4cyl CVT)
18 of 20 people found this review helpful

Subaru's are known for their safety and reliability and this Crosstrek seems no different; my wife and I are giving our daughter our 2015 Crosstrek which is still in excellent shape and without any significant issues. This is our 9th Subaru and this 2021 Crosstrek we purchased seems every bit as well put-together and solid as other models. We bought the Sport Model with a stronger engine and I will say it does feel stronger off the mark but also quieter on the highway than our 2015. Seats have better length in the seat and improved lumbar support making longer trips even more enjoyable to drive. The controls are laid out like the 2015 so it was easy to get accustomed to. We were new to the Lane Departure feature on our Crosstrek and that took a little getting used to but after some highway miles, the car virtually drove itself as long as it could see the stripes. Certain glare or sun angle issues caused the Eyesight to turn off the Lane Departure feature until it could regain where the stripes were. Back seat comfort was good as is cargo space being adequate for most tasks - not as much space for cargo as other small SUV's but for my wife, more than enough. Heated seats reacted quickly and the heater/AC system has been great in the South Dakota Winter. Rear and side mirror heaters work well too. Overall, this has been a great purchase and I know this car will be comfortable and safe for my wife over the next several years...probably until it dies as we have no other children to give our cars too!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Great, except the comfort of the front seats

K. McDowell, 04/30/2021
2021 Subaru Crosstrek Limited 4dr SUV AWD (2.5L 4cyl CVT)
26 of 30 people found this review helpful

Out of 1,000 reasons I wanted to buy this car, the seating was not that comfortable. If I were younger I would have bought in a heartbeat. Alas, 4 kids and collegiate tennis have given me a tricky back and there is not any lumbar support in the front seats. I still love everything about the car, but it wasn't going to age well with me or my back.

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