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Used 2020 Ram 2500 Consumer Reviews

4.1 out of 5 stars
30 reviews

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We have a limited number of reviews for the 2020 2500, so we've included reviews for other years of the 2500 since its last redesign.

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Pros
Cons
3 out of 5 stars

Defects

Joseph, 05/12/2021
2020 Ram 2500 Tradesman 4dr Crew Cab 4WD LB (6.4L 8cyl 8A)
3 of 5 people found this review helpful

Better have a good test drive , before you got one. Mine, brand new 2500 Cummins has coolant leaks, transfer case leaks, hard shifter.just out of the dealer i remember asking the guy why the shifter was hard and he said something like the truck was warming up. looks something happened to it in the assembly line or dealerships delivery, or they just didn't build it right, something, cause a brand new truck couldn't not have these many problems... So truck is in shop at dealer they are going to change a seal lol for a brand new unthinkable, and the coolant leaks they have to find and fixe so I will see how things go. It's just I love the brand I love the RAM

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1 out of 5 stars

No more Dodge Ram trucks for me

Disappointed w ram, 07/29/2019
2019 Ram 2500 Limited 4dr Mega Cab 4WD SB (6.4L 8cyl 8A)
45 of 103 people found this review helpful

This is my ninth and last dodge truck. This one is a 2500 hemi powerwagon. Never again. They have been getting progressively worse over the years and this one is an overpriced junker. Nav/computer is awful and not fully functional. Everything electronic is unreliable. Less than 3 years old and I’m sitting here waiting for a tow truck. 4wd doesn’t engage well. Often doesn’t start. Then there are the days it doesn’t want to turn off. Won’t always get out of park even when completely level. Cruise control only works about 30 percent of the time. Truck thinks the axle lock is always on. Several recalls which means several wasted days at the dealership waiting and weeks of truck not being safe to drive while waiting for recall parts to arrive.

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5 out of 5 stars

He's a BEAST!

JU95602, 09/21/2020
2020 Ram 2500 Big Horn 4dr Crew Cab 4WD LB (6.4L 8cyl 8A)
5 of 11 people found this review helpful

Replaced my 2014 Ram 1500 Eco-Diesel with a 2500 Big Horn 6.4L Cummins HEMI while on a long road trip pulling a 6,500lb travel trailer. My, oh my. The last 1,000 miles of my trip included long grades and mountain summits, yet towing and handling was effortless beyond my expectations. But not surprising. Fuel economy was well below what I experienced with the Eco-Diesel, as expected. Fit and finish are what you hope for in a new vehicle, and I haven't been disappointed. The ride on open roads in a heavy duty truck with stiffer suspension is comfortable, but not the quiet, smooth ride I had in my Eco-Diesel, I'll really appreciate this truck when I upgrade my trailer into a larger, heavier rig. My only issue is a minor one, but can anyone explain why FCA doesn't make rear wheel well liners standard equipment?

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

True story

John Adams, 07/05/2019
2019 Ram 2500 Tradesman 2dr Regular Cab 4WD LB (6.4L 8cyl 8A)
54 of 169 people found this review helpful

I build the new 2019 diesel engines and the are junk. We have issues with them in are plant on a daily basis not to mention the blocks come from Mexico.

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5 out of 5 stars

I love my truck!

Jasonha9000, 02/14/2021
2019 Ram 2500 Laramie 4dr Crew Cab 4WD SB (6.4L 8cyl 8A)
1 of 1 people found this review helpful

I switched from a diesel to the 6.4 hemi. The hemi doesn't disappoint with it's towing power. Interior is comfortable and I love the design of the interior. My only complaint is the body doesn't have enough strength lines in it so seems to dent easily.

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