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Used 2017 Ram 2500 Consumer Reviews

3.8 out of 5 stars
46 reviews

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We have a limited number of reviews for the 2017 2500, so we've included reviews for other years of the 2500 since its last redesign.

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Cons
1 out of 5 stars

MAJOR Transmission issues A6 66RFE!!

BK, 07/11/2017
updated 07/11/2018
2016 Ram 2500 SLT 4dr Mega Cab SB (5.7L 8cyl 6A)
13 of 17 people found this review helpful

MAJOR Dodge, Chrysler TRANSMISSION RECALL. If you own a JEEP, RAM pick up, or any other CHRYSLER/DODGE vehicle with an A6 66RFE transmission, your vehicle has been RECALLED. My 2016 Dodge Ram 2500 HEMI 6.4L (gas) truck has been in the shop several times in the past 12 months mostly because of MAJOR TRANSMISSION ISSUES and an entire list of other issues. My transmission locked up in fourth gear while I was driving down the road at 60 mph and I was almost killed as a result. Check to see if you have the A6 66RFE transmission in your vehicle and call your dealership immediately! The truck continued to have issues and was in the shop constantly, so I did a trade back and bought a Dodge 3500 Diesel with an AISEN transmission.

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

2017 Power Wagon Worst Vehicle I have ever owned.

Justin Embrey, 05/23/2018
2016 Ram 2500 Laramie Power Wagon 4dr Crew Cab 4WD SB (6.4L 8cyl 6A)
8 of 10 people found this review helpful

As most shoppers would be when I bought this truck I was very happy with the way it looked and drove when it was brand new. Soon after buying the truck i began having issue with the Electronic throttle control (Less than 5000 miles). It went to the dealership 3 times over about 3 months and still occasionally says it needs to be serviced. There has been 3 recalls on it to date one of which the parts are not currently available to repair it. The paint chips off of the truck with the slightest sign of something rubbing up against it besides a cotton cloth. The hood and body has rust all over it in various spots from small rocks and even was chipped once by my hand hitting the tailgate. I was asked if I bought the paint protection plan for the vehicle and I asked them if they were kidding me, they clearly were not. Dodge knows they are doing less than a good job on the paint and overall dependability of these trucks. On to the next item, During the winter of 2017, the driver side window decided that it was going to break and no longer roll up or down. It went to the dealership yet again, They fixed the little tiny plastic part that had broken but ever since the window makes a grinding noise when going up or down and they said they can not find the issue. The latest issue that happened today 5/23/2018 is going down the interstate at 65 mph it decided to slam itself into 4 wheel drive and downshifted into 3rd gear. The truck jerked like I had slammed on the brakes and then would not shift past 4th gear regardless of the speed. When I stopped at the next red light the truck did not want to go as it was stuck in fourth gear and in limp mode according to the dealership. I have been a Ram owner for over 13 years and I can say that this experience has completely ruined my high regard for Dodge primarily for their lack of interest in resolving the issue. I have now started the process of making a lemon law claim on this vehicle as it has been into the dealership for repair almost 10 times in barely over a year. I will never buy another Ram truck for anything.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

RAM 2500 a Grand Slam

John, 02/22/2017
2016 Ram 2500 Tradesman Power Wagon 4dr Crew Cab 4WD SB (6.4L 8cyl 6A)
5 of 6 people found this review helpful

My 2016 RAM 2500 Diesel has been great. MPG is about 19 around town. No issues what so ever. It is a Beast! It is a big truck and I've had to adjust to the size, but I bought it to tow and haul and it does that well. Time will tell, but so far, so good.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Electronic Brake system problem

Jeffw, 10/16/2020
2017 Ram 2500 Big Horn 4dr Mega Cab 4WD SB (5.7L 8cyl 6A)
3 of 3 people found this review helpful

I have the 2017 Ram 2500 4x4 Hemi 6.4 Mega with 38k miles. The Hydralic Control Unit for ABS just went out and the dealer won't cover it because its over warranty. Called Corporate and they also denied it. This is a safety issue more then a maintenance issue and Chrysler needs to address this issue. According to research its a common problem. There needs to be a recall on this part. Dealer is charging $900 to fix.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

poor shift points

Phil v., 11/19/2017
2016 Ram 2500 Tradesman 2dr Regular Cab 4WD LB (5.7L 8cyl 6A)
4 of 5 people found this review helpful

I bought this ram new and pull about 10k weekly, diesel motor, auto,with 342 gears, when pulling a hill in tow mode the truck will start to build power and then it decides to shift into a higher gear.this makes the truck labor up the hill, you then have to use the tap shifter to shift down to regain it's power, very poor setup on rams part, called the dealer on it.can't change it. This is not good for the transmission, no wonder they have transmission problems, also the interior fabric feels like berlap, mirrors are for highway use ,convex mirrors are misleading in backing up a trailer, the good part is nice handling truck, fuel milage is very good. Will probably have to put a tuner on it to make it perform and shift like it should.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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