Used 2017 Ram 2500 Consumer Reviews
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We have a limited number of reviews for the 2017 2500, so we've included reviews for other years of the 2500 since its last redesign.
Transmission Failure
Edward J Deichmeister, 09/21/2016
updated 09/23/2019
2016 Ram 2500 SLT 2dr Regular Cab 4WD LB (5.7L 8cyl 6A)
24 of 30 people found this review helpful
I purchased a NEW 2016 Dodge Ram 2500 6.4 L engine gas. The first day I drove the truck I lost acceleration on the highway and I had to pull off the road. The transmission had a problem with only 65 miles. I called Dealer and they told me to call Chrysler support and arrange for towing back to Dealer. Since I was more than 40 miles from the Dealer I would have to pay for the towing. BS! After a week at the Dealers service department I was told the transmission had to be replaced! Remember it only has 65 miles on the odometer. I demanded a new truck from the Dealer and they told me it's no possible since it was titled. The Customer Support was terrible, no one at the Dealer would return my calls, General Manager and Service Manager. I called the Attorney Generals Office and my Attorney. I'm still waiting for a resolution!!!
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Tranny sha and shudder
Chris, 06/06/2017
2016 Ram 2500 Laramie 4dr Crew Cab LB (5.7L 8cyl 6A)
7 of 8 people found this review helpful
This is my 9th Ram since the body style change in 02. A mix of 1500's, 2500's gas and diesel. From day one this truck has had a shudder or shake at start under throttle until it shifts out of first. It is a longbed diesel 2500 crew cab. Dealer one immediately replaced the drive shaft but I don't know if it was both sections or just one (and maybe none). DIdn't fix the issue and how can they give it back to me not realizing it's not fixed? Dealer two, and the one I purched the truck from, could find no repair although admitting it has a shudder. They said another new truck on the lot did the same thing. They blamed it on the long double drive shaft and wasn't anything to worry about. With 7k miles, it continues to shake and shudder at take off espcially obvious under accerlation. The dealer said not to worry because it's covered for 100K. What an ass. These trucks are supposed to good for a bunch more miles thatn 100K. I've spoken to a couple guys that have this issue and they said Ram can't fix it.
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2017 Ram 2500 for sale near you
3 of 23 listings
- SLT Crew CabMSRP: $39,99032 mi away
- Big Horn Mega CabMSRP: $41,98823 mi away
- Longhorn Diesel Crew CabMSRP: $52,20016 mi away
See all 23 listings
2016 RAM 2500 6.4 HEMI
unsatisfied, 10/20/2016
2016 Ram 2500 Tradesman 4dr Crew Cab 4WD SB (5.7L 8cyl 6A)
17 of 22 people found this review helpful
DO NOT DO IT!!!!!!!!!!!!!!!!!!!!! At 550 miles the transmission failed. I was pulling a trailer weighing around 2500 pounds and a terrible slam sound came from the transmission as it was accelerating. The vehicle and trailer shuttered and awful noises could be heard under the hood and in the floorboard. So I took it to the dealership and they got negative codes. They replaced the shifting solenoid (didn't work) and now its being torn apart like a science experiment at the nut house. RAM customer service is as helpful as Hillary Clintons IT guy. I was told that it is kinda what it is. What? So do yourself a favor and leave these things alone. Tell your friends and family to stay clear. I am making a payment for a truck to sit at a dealership and who knows when this will get resolved.
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Were all the reviews written by real owners/
Jim, 08/16/2016
2016 Ram 2500 Tradesman 2dr Regular Cab 4WD LB (5.7L 8cyl 6A)
13 of 17 people found this review helpful
I own a 2016 dodge ram 2500, heavy duty 4x4. 5.7 . uses gas like you would'nt believe , even if you drive like an old lady ! when towing even light loads transmission shifts up and down , cant find a gear it likes. the brakes you have to stand on them to make it stop, dont think you could skid the tires if you had to. Looks good and will haul any thing you can load on it without any problems. I"ve owned plenty of Dodge trucks, non of them have been really good on gas. Changing to a power chip for better all around performance requires premium fuel, why waste the money. I can"t wait to get rid of it!
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MAJOR Transmission issues A6 66RFE!!
BK, 07/11/2017
updated 07/11/2018
2016 Ram 2500 SLT 4dr Mega Cab SB (5.7L 8cyl 6A)
13 of 17 people found this review helpful
MAJOR Dodge, Chrysler TRANSMISSION RECALL. If you own a JEEP, RAM pick up, or any other CHRYSLER/DODGE vehicle with an A6 66RFE transmission, your vehicle has been RECALLED. My 2016 Dodge Ram 2500 HEMI 6.4L (gas) truck has been in the shop several times in the past 12 months mostly because of MAJOR TRANSMISSION ISSUES and an entire list of other issues. My transmission locked up in fourth gear while I was driving down the road at 60 mph and I was almost killed as a result. Check to see if you have the A6 66RFE transmission in your vehicle and call your dealership immediately! The truck continued to have issues and was in the shop constantly, so I did a trade back and bought a Dodge 3500 Diesel with an AISEN transmission.
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