Used 2017 Ram 2500 Consumer Reviews
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We have a limited number of reviews for the 2017 2500, so we've included reviews for other years of the 2500 since its last redesign.
Transmission Failure
Edward J Deichmeister, 09/21/2016
updated 09/23/2019
2016 Ram 2500 SLT 2dr Regular Cab 4WD LB (5.7L 8cyl 6A)
24 of 30 people found this review helpful
I purchased a NEW 2016 Dodge Ram 2500 6.4 L engine gas. The first day I drove the truck I lost acceleration on the highway and I had to pull off the road. The transmission had a problem with only 65 miles. I called Dealer and they told me to call Chrysler support and arrange for towing back to Dealer. Since I was more than 40 miles from the Dealer I would have to pay for the towing. BS! After a week at the Dealers service department I was told the transmission had to be replaced! Remember it only has 65 miles on the odometer. I demanded a new truck from the Dealer and they told me it's no possible since it was titled. The Customer Support was terrible, no one at the Dealer would return my calls, General Manager and Service Manager. I called the Attorney Generals Office and my Attorney. I'm still waiting for a resolution!!!
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Tranny sha and shudder
Chris, 06/06/2017
2016 Ram 2500 Laramie 4dr Crew Cab LB (5.7L 8cyl 6A)
7 of 8 people found this review helpful
This is my 9th Ram since the body style change in 02. A mix of 1500's, 2500's gas and diesel. From day one this truck has had a shudder or shake at start under throttle until it shifts out of first. It is a longbed diesel 2500 crew cab. Dealer one immediately replaced the drive shaft but I don't know if it was both sections or just one (and maybe none). DIdn't fix the issue and how can they give it back to me not realizing it's not fixed? Dealer two, and the one I purched the truck from, could find no repair although admitting it has a shudder. They said another new truck on the lot did the same thing. They blamed it on the long double drive shaft and wasn't anything to worry about. With 7k miles, it continues to shake and shudder at take off espcially obvious under accerlation. The dealer said not to worry because it's covered for 100K. What an ass. These trucks are supposed to good for a bunch more miles thatn 100K. I've spoken to a couple guys that have this issue and they said Ram can't fix it.
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2017 Ram 2500 for sale near you
Showing 3 of 23 listings
- Big Horn Crew CabMSRP: $26,95136 mi away
- Limited Crew CabMSRP: $36,50020 mi away
- Laramie Diesel Crew CabMSRP: $41,99935 mi away
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2016 RAM 2500 6.4 HEMI
unsatisfied, 10/20/2016
2016 Ram 2500 Tradesman 4dr Crew Cab 4WD SB (5.7L 8cyl 6A)
17 of 22 people found this review helpful
DO NOT DO IT!!!!!!!!!!!!!!!!!!!!! At 550 miles the transmission failed. I was pulling a trailer weighing around 2500 pounds and a terrible slam sound came from the transmission as it was accelerating. The vehicle and trailer shuttered and awful noises could be heard under the hood and in the floorboard. So I took it to the dealership and they got negative codes. They replaced the shifting solenoid (didn't work) and now its being torn apart like a science experiment at the nut house. RAM customer service is as helpful as Hillary Clintons IT guy. I was told that it is kinda what it is. What? So do yourself a favor and leave these things alone. Tell your friends and family to stay clear. I am making a payment for a truck to sit at a dealership and who knows when this will get resolved.
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A Toyota it ain't.
no-name, 10/27/2020
2017 Ram 2500 Lone Star 4dr Crew Cab 4WD SB (5.7L 8cyl 6A)
11 of 14 people found this review helpful
2017 Ram 2500, 4x4, 6.4 gas engine, Lone Star Edition, coming up on 83,000 miles. Looks great, tows great, rides great. Dealer maintained and all factory equipment, no mod's. Not a work truck, just a commuter. The number of recalls for this model are off the hook, especially the drag link issues...a spot weld is a fix?? Made in Mexico. Trans is starting to shift funny. From time to time a warning light comes on: check engine, abs, etc., but goes out after about a day. My extended warranty runs out next year. Will dump it then... Previous 2 trucks were Toyota, use to getting175K-200K trouble free miles, before trading in. Really didn't plan on getting a new truck this soon, learn from my mistakes, stay away from RAM.
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Were all the reviews written by real owners/
Jim, 08/16/2016
2016 Ram 2500 Tradesman 2dr Regular Cab 4WD LB (5.7L 8cyl 6A)
13 of 17 people found this review helpful
I own a 2016 dodge ram 2500, heavy duty 4x4. 5.7 . uses gas like you would'nt believe , even if you drive like an old lady ! when towing even light loads transmission shifts up and down , cant find a gear it likes. the brakes you have to stand on them to make it stop, dont think you could skid the tires if you had to. Looks good and will haul any thing you can load on it without any problems. I"ve owned plenty of Dodge trucks, non of them have been really good on gas. Changing to a power chip for better all around performance requires premium fuel, why waste the money. I can"t wait to get rid of it!
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