Used 2020 Porsche Cayenne Plug-in Hybrid Consumer Reviews
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Worst car purchase I have ever made, .....
Bjorn A Jakobsen, 03/16/2021
2020 Porsche Cayenne E-Hybrid 4dr SUV AWD (3.0L 6cyl Turbo gas/electric plug-in hybrid 8A)
28 of 31 people found this review helpful
..... maybe because PORSCHE was supposed to be "the little extra" that I expected from this kind of a luxury vehicle,,, but no. I purchased the car late 2019 and it was delivered to me the 20th of December (2019) so I have now owned my Cayenne for one year and soon 3 months with a today 30 thousand km on the meter. Problems started already from the first week with gear shifter that didn´t want to enter D nor R after starting up, had to turn off and on ignition two or three times before it worked, I thought perhaps I was not holding down the brake pedal hard enough or to hard just because I was not be completely familier yet with the new car...? Then, before reporting this issue, I experienced a couple of times that the car was unlocked and the hatch door wide open when I came to the car in the morning?? Luckily I was at my own house with a good secured parking and with video surveillance so I went through the videos minute by minute and saw the hatch door when it opened.... it was a cat walking under the tail bumper that set off the automatic door opener ... the problem is that my bedroom, where my key was is about 60 meters away from the car?? Also the fuel lid started to open while I was driving on the highway. So. of course I then went to the Porsche Center (3 hours drive) to seek out the problems and after one day at the garage they told me that the problem should now have been resolved by a compleate update of the computer good service and polite personel, top! I drive back home and expected all being as it should BUT... when parking my car in the garage the hatch door opens by it self and scratches off the car paint towards the brick wall..pfff I called the Porsche Center and they promissed to do their very best to solve this and of course to have the door fixed and painted but to give them a bit time while contacting the Porsche main office in order to see if it is a known problem with a solution. Same weekend I went on a beach trip with my family when the car was impossible to open with the electronic key so I took out the manual key but not even that could open the car, it was dead and compleatly locked... Four hours later the Porsche team came with a service car and a Macan to borrow me while my own Cayenne was at the garage, also good service, but now I really started to regret my purchase. The weeks that followed continued with the same problems with basically electronic issues and updates after updates without solving the issues, so I started to communicate with the sales guy and the directour of Porsche to find a solution, I offered even to exchange my Cayenne for a Panemera and pay the differance of more than 100.000 US$ but they offered me in exchange to give me 90.000 US$ for the Cayenne (that I seven months before paid 150.000 US$ for) and delivery of the new car in May-June 2021. By the way, to understand the prices, we are living in Costa Rica, Central America. I still drive the Porsche (with all the problems) since Porsche is not able to fix the shitty Cayenne nor willing to solve it by exchanging it within reasonable terms. I am now waiting for my new BMW X5M Competition, BMW gave me 110.000 US$ for the Cayenne and a discount of 8%, they deliver my new car in April and I get to drive the Cayenne till then without restriction on km or other issues, that is service with respect and honor!! PORSCHE, LEARN YOUR LESSON
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only one thing good
jeff, 12/21/2020
2020 Porsche Cayenne E-Hybrid 4dr SUV AWD (3.0L 6cyl Turbo gas/electric plug-in hybrid 8A)
16 of 19 people found this review helpful
I found only one thing I love about this Cayenne Hybrid, the driving on high way. fast and quiet, much better then my BMW and Volvo. Others like infotainment is horrible, rear kick close truck defect , once a while check engine light on., music control can't replay.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2020 Porsche Cayenne for sale near you
Showing 3 of 22 listings
- S 4dr SUVMSRP: $45,000101 mi away
- Base 4dr SUVMSRP: $38,900171 mi away
- E-Hybrid Plug-In Hybrid 4dr SUVMSRP: $46,990In-stock online
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