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Used 2018 Porsche Cayenne Consumer Reviews

4.0 out of 5 stars
29 reviews

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We have a limited number of reviews for the 2018 Cayenne, so we've included reviews for other years of the Cayenne since its last redesign.

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Cons
3 out of 5 stars

2017 V6

VWB, 07/06/2019
updated 01/10/2020
2017 Porsche Cayenne 4dr SUV AWD (3.6L 6cyl 8A)
28 of 32 people found this review helpful

I purchased my SUV basic V6 in 2018 from a pvt party w only 5k miles. The Car was flawless. Amazing in Sport mode. I already have 50k on it. Now... not so good: The service at the Dealer was over the top and my dealership (Asheville NC) was really REALLY bad. Was told I had to wait 2 month for an oil change because only had 1 service guy because no one wanted to work for them! I found a local shop that does the work and it was s very affordable. Oil change was a simple $120. The only thing I have done to it has been a Wash n wax! Quality car for sure.. but there is more: There is a problem with All of these Vehicles. It's the "TRANSFER CASE issue". The cars starts to slip around 40k. This is a know consumer problem and Porsche ignores it and won’t take any responsibility. It makes me think twice if I will ever buy a Porsche (any Porsche) again. 2nd time I had a problem w a Porsche. A very simple problem at that. Apparently my “TRANSFER CASE” is a known problem w Porsche as many cars have had the problem and I believe it includes 2017 models and I believe a few years before. Not sure about 2018 or 19. Porsche claims they know nothing about it, but when you read the Porsche reviews they seem to all have the same problem. "TRANSFER CASE" I was told by my mechanic that it will slowly get worse over time and will need to be prepared. Around 4k+ So unfortunately I bought a wrong year SUV! I will attempt one more time to have Porsche do the repair and if not then there I will start up a Class Action Law suit and force Porsche to do the repair at their expense. This is rather unfortunate for such a wonderful Vehicle and a big let down by Porsche Corporation USA. Will I buy another Porsche... unfortunately probably not! And the resale of this Auto is embarrassing low....

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

VERY Disappointed Cayenne Platinum Edition owner

Mike, 06/27/2018
updated 03/02/2020
2017 Porsche Cayenne Platinum Edition 4dr SUV AWD (3.6L 6cyl 8A)
65 of 80 people found this review helpful

The 2017 Cayenne Platinum Edition is overpriced and Porsche USA customer support is atrocious. There are many problems highlighted online that the paid test drivers won't tell you. Driver controls and gauges are very poorly placed and designed. Passenger side dash is an obnoxious protrusion and hazardous in even medium sunlight. Engine and drive line require software updates that customer service and most dealers don't want you to know about. They are covered under warranty but very expensive out of warranty. Transfer case issues are common. PCM issues are mysterious and PCNA refuses to address. Tire and brake wear are far worse than competition. STAY AWAY from the 17 and 18 Cayenne. Litigation is pending.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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2018 Porsche Cayenne for sale near you
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4 out of 5 stars

Not sure if I would get another one

NJ, 03/27/2017
updated 10/01/2020
2017 Porsche Cayenne Platinum Edition 4dr SUV AWD (3.6L 6cyl 8A)
42 of 54 people found this review helpful

Porsches are mostly about performance and less about luxury. I love the look of my car inside and out and how it accelerates and handles in traffic. But when it comes to all rhe extra stuff, like navigation, clock, mileage odometer, seat settings, etc., my car is already starting to show it's age with only 24k miles. The hands free bluetoorh has never worked, the seat settings sometimes decide to change to a different driver, the clock doesn't always reset itself, the trip odometer stopped resetting a few months ago. I'm just disappointed that Porsche couldn't do better. My Subaru never had any of these issues and I had it for 7 years. Also my tires are just wearing very unevenly and I already had to have them replaced once! Again, I only have 24,000 miles on this car.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Well made and comfortable

Huz, 10/30/2020
2018 Porsche Cayenne 4dr SUV AWD (3.6L 6cyl 8A)
4 of 4 people found this review helpful

Bought a base model so we could get in with an entry level Porsche. The base model is a little u see powered for a Porsche but still quick. It’s impeccably made and comfortable. The LED+ headlights that come with the premium plus package are insane!

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1 out of 5 stars

Buyer Beware !!!

Dave P, 11/28/2019
2018 Porsche Cayenne S E-Hybrid 4dr SUV AWD (3.0L 6cyl S/C gas/electric hybrid 8A)
11 of 14 people found this review helpful

Bought a new 2018 Cayenne E Hybrid two days after owning it started to have problems when engine starts in morning or when it goes from electric to engine it runs rough displays a miss fire code and to be able to drive you have to shut it down and re start. Its been to dealer multi times they say theres nothing wrong. I must be using bad gas when they did the first fill even on the car. I call this a dud Suv

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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