Used 2017 Porsche Cayenne Consumer Reviews
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Great vehicle
2/2019 update: Edmunds asked for an update from the 17,060 odometer reading. It now has 19,810 miles on odometer. Fuel average is now at 15.3 mpg, using 93 octane, with a 50/50 mix of city and highway. Oil additions are now at an average of needing a half-quart of Mobil 1 0w-40 added every 946 miles, but 1 standard deviation is 513 miles; the lowest it has gone before needing a half quart added was 356 miles and the longest was 2084 miles - 2nd longest was 1511 miles. There have been no maintenance issues yet. We traded in our '12 Turbo (500 hp) for this used but certified '16. Both the '12 and '16 had/have the sport chrono pkg. The buttons on the center console area are very easy to use. This vehicle has been fantastic to drive. With 520 hp, it accelerates 0-60 in about 4.2 seconds and there is zero turbo lag at any time. One big advantage of this model is the buttons on the console that allow the climate for driver or passenger to have air flow exactly as they wish in any combination of air flow outlets. The Bose sound is very good, way better than the Harmon Kardon in our two Mercedes cars (wagon and CLS) that have the weakest bass sound ever. The navigation system works well - this car doesn't have voice control (note: Mercedes nav is horrible). Heated steering wheel is very comfortable in the winter. The 15.6 mpg over the 8900 miles I've been tracking it on a spreadsheet is 0.3 mpg less than what the trip computer has calculated. The EPA, which always overstates mpg, has it rated as 14/21 for city/hwy. It requires 93 octane like all Porsches, so if you live in an area where 91 octane is the highest available, the ECU will not nearly give you the acceleration performance that this car could give you. Reliability has been fine so far (expect to pay about $2K when the front brakes (rotors and pads) are replaced). There is no oil dipstick; once the car has been driven around 10 miles, a dash view of oil level can be seen in a submenu. This has averaged needing a half-quart of Mobil 1 0w-40 added every 870 miles, which is about normal for their twin turbo V-8. Cargo space in the rear is fine for us - it carries a few golf bags, etc. and has WAY more trunk capacity than the Macan or Audi Q5. While I'd love a Macan, they're just too small in the cargo area and the front leg area is too short for me. One problem with Cayennes is removing the retractable cargo cover shade entirely out of the bracket that holds it in place. It is a ridiculously tough chore! This '16 has the sport exhaust option and the sound is quite exciting outside the vehicle, but you barely hear it inside - it sounds much more thrilling on this V-8 than on the Cayenne V-6 loaner I got. While we have a locking differential control, we've only used it a couple of times while clambering up a snowy, pine-covered trail to a camp. If you really need that go anywhere capability, I'd guess the Range Rover would be the one to get. This came with summer tires - as soon as it got cold I took them off and put on all-season tires on the 21 inch wheels. The ride would be a bit more comfortable on rougher roads with smaller wheels. The LED low beam headlights have a sharp cutoff - I'd prefer them to light up more of the road in front of us. There is an extremely annoying start/stop function - even though we turn it off, the '16 resets itself to "on" each time the engine is turned off. That split second, when you don't realize the start/stop is functioning and you're turning left while seeing oncoming traffic, and you'll understand what I mean. You're saving a few cents a week in gas but the starter is being used 20 times a day - what'll that Porsche starter cost to replace after the warranty is up? This has parking sensors front and rear that work very well (those in our Mercedes are useless), and the blind spot monitors are good too. Fortunately, the cruise control is NOT the adaptive option - I do not like those. Heated and ventilated seats work very well in front - the rear only has the base heated seats. Transmission has worked flawlessly so far.
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Its a Porsche for a reason
I have had this vehicle for almost a year now coming from a bigger and somewhat slower SUV ( Full-Size Range Rover) this Porsche is a performance vehicle and once you step on the gas you feel it. The breaking system is unbelievable precise (also very expensive to replace via the dealer) the infotainment and interior design is that of airplane if your familiar Porsche then its pretty easy if not it could get confusing. Sometimes I wish the in dash screen could be a little bigger. For the size of the Cayenne the trunk space is kind of disappointing barely can hold anything . I was so use to my range rover being a rough off road vehicle so nyc potholes didnt really bother as the air suspension would absorb the bulk of it in the Porsche the suspension is more tuned for performance so I feel more of the road while driving.The handling on this vehicle decent its not better than BMW around corners but does a good job All in all its a great performance SUV for a good price just a little pricey on maintenance if I were to do it all over again I probably would go up a model to the S or GTS thats just the inner speed demon in me though
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Great Surprise
We are now over 50K and the car is the same as it was when it was new. The is our second Cayenne and we love it. The diesel has over 700 miles in range and with the air flow seats it is so comfortable only bathroom breaks are necessary. We just took a road trip (5000 miles) and the car performed perfectly. Can't say enough good things about it. Worth every penny! We have now owned the car for three years and it has 35,000 miles. The car is as good as it was when it was new. We had the emissions adjusted to confirm but we were reimbursed for our inconvenience. The only negative is the cost of oil changes which ranges from $250 to $400 every 5,000 miles.
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1 year ownership review
I got the car last year and had driven it for about 8000 miles. For interior, Cayenne hybrid build quality is great. The car had practicality in mind without overdone and over engineering. I would consider MB interior are overdone with too much distraction, Tesla features are over-engineering. I am OK with some of the plastic on the switches. That's how you keep the weight down. It is not Rolls or Bentley nonetheless. For performance, the acceleration is good(about 5.4s from 0-60). Brake is very sensitive. For reliability, I expect Porsche reliability is great. So far, no problem what-so-ever from my car. So, I will consider it excellent. This car has a very steep learning curve, it can achieve most of the stuff it promised, but you just need to take some time to learn and understand how this machine work. For example, one reviewer complain that the in-car navigation cannot be cancelled. Actually, it can be cancelled pretty easily. just wave you hand in front of the navigation. The proximity sensor will bring up optional choice to cancel the current destination. Climate control is automatic. you can turn off the AC with the AC button. Heat will come-in automatically once you set the temperature. So, I am very pleased with its comfort during the harsh winter. Fuel economy is also great if you know how to use it, cruise control on high speed can save you a lot of fuel, especially during downhill and soft braking. I only refilled my tank 6 times from initial 100 miles in odometer(I admit I charge my car a lot). 1 tank of fuel supposed to last for 400 miles only. I especially like the full electric mode that is literally like a second set of engine that you can use in most light weight short distant city driving. With my current driving habit, I expect this car to last for a long time. Porsche engineering is up there, you got what you pay for, for such powerful and complicated machine, you have got to take some time to learn how to use it properly. One last thing I want to say is, Cayenne hybrid is like having an option to drive a hybrid or a Porsche. If you drive like a hybrid, it delivers great fuel economy and quiet comfort, don't expect super fast acceleration and exciting throttle noise in this mode. If you drive like a Porsche under sport plus mode, it deliver great handling and good acceleration, but the fuel economy will not be good(~23mpg in pure gas engine). With Porsche, you are the driver with options.
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The SUV Sports Car
Have 45 K miles on my 2016 Porsche Cayenne. Completely pleased. Check up's tend to be more expensive than other cars but this car is worth every penny. Built like a tank, it is the Swiss Army Knife of vehicles. I tow several boats with it, drive in dirt fields, and fly down the interstate. LED headlights are some of the best I have seen and it drives like a sports car with confident handling.
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You get what you pay for
This is my 5th Cayenne and I have loved them all. The hybrid was a departure from my past but I have been super happy with it. For my driving style and where I live to work I constantly make my commute of 20 miles gas free. Much farther than the factory rating of 14. It’s such a great car I’m so lucky to be part of the hybrid crowd, HA The performance, build quality everything is superb. Not a day goes by that someone does not comment and that just makes it better.
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Awesome Demonstration of Technology & Design
When purchasing such a vehicle, you need to match your driving needs and expectations to the platform. The results with the Cayenne can be fantastic. The Cayenne handles unbelievably well for an SUV/CUV. The turning radius is likely the tightest I've ever experienced for a car, truck, or SUV. We ended up purchasing the e-hybrid because most of our driving is local (less than 50 miles) and the hybrid offers excellent overall MPG (~45 to 50 MPG) while still providing enough power and torque (along with the legendary Porsche handling) to make driving fun. This is our first hybrid and having previously owned a Tesla Model S, I can honestly say that the instrumentation in the e-hybrid Cayenne is comprehensive, logical, and very well thought out.
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Coco
Love this car after driving for one month. Of course the maintenance is not as cheap as many others because it's a Porsche. The interior is beautiful and the 2017 model seems vastly improved in features from what I've read in reviews. This is the platinum edition. The mahogany color is very eye catching with a saddle brown interior. We are very pleased with the purchase and got outstanding service from Mike at The Exchange in Highland Park Il. He delivered our car and spent two hours training us on the electronics after the dealer closing time!
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2017 V6
I purchased my SUV basic V6 in 2018 from a pvt party w only 5k miles. The Car was flawless. Amazing in Sport mode. I already have 50k on it. Now... not so good: The service at the Dealer was over the top and my dealership (Asheville NC) was really REALLY bad. Was told I had to wait 2 month for an oil change because only had 1 service guy because no one wanted to work for them! I found a local shop that does the work and it was s very affordable. Oil change was a simple $120. The only thing I have done to it has been a Wash n wax! Quality car for sure.. but there is more: There is a problem with All of these Vehicles. It's the "TRANSFER CASE issue". The cars starts to slip around 40k. This is a know consumer problem and Porsche ignores it and won’t take any responsibility. It makes me think twice if I will ever buy a Porsche (any Porsche) again. 2nd time I had a problem w a Porsche. A very simple problem at that. Apparently my “TRANSFER CASE” is a known problem w Porsche as many cars have had the problem and I believe it includes 2017 models and I believe a few years before. Not sure about 2018 or 19. Porsche claims they know nothing about it, but when you read the Porsche reviews they seem to all have the same problem. "TRANSFER CASE" I was told by my mechanic that it will slowly get worse over time and will need to be prepared. Around 4k+ So unfortunately I bought a wrong year SUV! I will attempt one more time to have Porsche do the repair and if not then there I will start up a Class Action Law suit and force Porsche to do the repair at their expense. This is rather unfortunate for such a wonderful Vehicle and a big let down by Porsche Corporation USA. Will I buy another Porsche... unfortunately probably not! And the resale of this Auto is embarrassing low....
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Beware...no spare!
After exhaustive research, I was very excited to buy my very first Porsche. Ordered exactly what I wanted and was able to track on the boat from the factory. The first 5 months of ownership was great. The lime green brakes were very eye-catching. The mileage was great.. Based on my driving pattern, was able to get about 50mpg. The only complaint was a noticeable lag on acceleration when going from electric to gas when the battery was drained but that was not a big deal. Then at about month 6, the engine light came on for no reason. All the other gauges were fine and the car ran well. Brought it into the dealership for servicing. They ran their diagnostics and said that there was a valve that had to be tightened. They did that and the car ran ok for about a week then the engine light went on again. Brought it back in and they had to change out the valve. Got it back and then a week later, same thing again. Brought it back in again. This time, they had to change out the whole system there. So far, no problem there. However, tire got slashed one day at office by bored high schoolers walking through parking lot on way home from school. Called AAA. Come to find out that the hybrid do not have spare tire because there is no space secondary to battery. Then had to wait for flat-bed tow truck in deserted parking lot at night. Just something to keep in mind if you are researching cars these days. Porsche hybrids and their sport cars will not have spare tires. I have owned lexus, audi, mercedes...never have had this much trouble with a new car!! After having the car for a year, I have had no further problems. I plug in pretty consistently and, based on my driving habits, still get about 45-50mpg. There is a definite lag going from electric to gas. Knowing that, I turn off the electric mode purposefully when I know that I have to accelerate fast. It does not accelerate like my husband's Tesla but overall nice ride.
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