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Used 2016 Mitsubishi Outlander SEL 4dr SUV AWD (2.4L 4cyl CVT) Consumer Reviews

4.5 out of 5 stars
25 reviews

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5 out of 5 stars

Experts have established their biases

B. K., Staunton, VA, 04/09/2017
Mitsubishi Outlander SEL 4dr SUV AWD (2.4L 4cyl CVT)
2 of 2 people found this review helpful

I was in the market for a new vehicle for my wife replacing a wonderful Mazda MPV we loved but after 11 years of wonder use it was time. We shopped around and we found the 2016 Outlander for really attractive pricing and great options with the SEL model. We drove to the nearest dealer an hour and a half away. Before I going I went to the normal review site. The 'Experts' seemed to have neutral to negative options. It startled me. Then I read glowing reviews from owners. Quickly it was obvious that the 'Experts' with many of the so called leading review publications must suffer from established biases limiting their ability to have a fair, impartial or relevant view. This still concerned me, but owners are the real experts, so I decide to make the trip. We took the SEL for a drive and I wanted to see how it did especially on getting onto a 70 mph road. As I turned right onto the ramp I focused on the traffic that I needed to merge into. I thought to myself, gee this vehicle seems to be slow accelerating, so I looked down at the speedometer. To my surprise I was already doing 70mph. I guess the 'Experts' were expecting Porsche like performance from the Outlander vs what I experience, solid smooth and surprisingly good performance. What impressed me the most was how quiet the cabin of the Outlander was. This in fact is a part of the reason for it seeming to under perform. There's little to no noise to indicate a highly rev'ing engine or whining transmission to make you to have a performance feel. I guess Mitsubishi should do like some automakers by creating this sensation through the sound system. We decided to purchase the Outlander. With a drive back to our home with a rather challenging 4 mile mountain climb I thought to myself, we'll find out the Outlanders breeding. The mountain is set to 65mph but most trucks are lucky to make it at 40-45. We started up the mountain and concerned not to push a new vehicle beyond reasonable break in, I kicked of the cruise. Without issue or pushing with a heavy foot the Outlander easily kept a 60-65mph pace even on the more difficult inclines. The CVT transmission and engine combination out pace all my expectation. I guess I should have had some of the 'Experts' along for the ride to have a real conversation and experience of what the Outlander is and can do. Frankly, I'm embarrassed for the 'Experts' inabilities to understand that their biases are getting in the way of truly fair, impartial and accurate reviews. Loving my Outlander every time I drive it and I don't feel the need to attempt to make it perform like a V6 or V8.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great SUV

Yasha, Chicago, IL, 03/12/2016
Mitsubishi Outlander SEL 4dr SUV AWD (2.4L 4cyl CVT)
3 of 4 people found this review helpful

Just love the car! Everything.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Great car. Except for mpg and resale value

David M., Wilton, CT, 09/11/2017
Mitsubishi Outlander SEL 4dr SUV AWD (2.4L 4cyl CVT)
4 of 6 people found this review helpful

I purchased the Outlander for its supposedly great fuel economy and third row seats. First of all, the good. The vehicle in the SEL trim is luxurious and nicely put together. The leather seats seem to be good quality and though the lumbar support is lacking they are reasonably comfortable. Like most of today's vehicles, there is plenty of plastic on the inside but the fit and finish is nice, tight, and clean; a nice mix of chrome and leatherette. The third row seat came in handy on more than one occasion. You'll find other reviews stating that the third row is for emergencies only and those reviews are correct with regard to adults. However, kids fit just fine and since kids are most likely to occupy a third row seat in any vehicle, I consider this a non-issue. However, for infants and toddlers, though two car seats will fit in the third row and can be secured using the old fashioned seat belt technique (pull the seat belt all the way out until it starts clicking when you retract it), there aren't any car seat anchors or rear tethers and you aren't actually supposed to use the third row for car seats. Handling is a little squishy and unlike my 2012 Chevy Equinox, seems tuned toward off-roading rather than sport. Not a big deal to me. Now on to the bad parts of this car. First, the acceleration is sluggish. You have to floor it if you want it to get up and go. Not a huge problem since I drive like an old man and always choose fuel economy over horsepower. Nevertheless, the slow acceleration is super-annoying when you are trying to merge in heavy traffic. Next, the supposed fuel economy is no where close to reality. Stated fuel economy is 23/29 for the AWD 4 cylinder. Highway mileage has been about 29 mpg for me so I can't complain about that. However, I average a disappointing 18 mpg in the city. Since I do about 70% of my driving in the city, I find the 18 mpg to be a deal breaker. Last but not least, resale value is TERRIBLE. Just TERRIBLE. I paid invoice for my SEL (a little less than $32,000 as I recall). Eighteen months and only 11,600 miles later, two different dealerships offered me a measly $15,000 for my Outlander. That's less than half of what I paid for it. That's a $17,000 depreciation in LESS THAN two years. I did take it to Carmax and was offered $18,000, but unless you're buying a car from them, you take the tax hit by not trading on your new car. And that would still be a $14,000 loss in, again, LESS THAN two years. In summary, if you're in the market for an 'OK' used car or just don't care about resale value, maybe the Outlander is for you. Regardless, DO NOT buy it new and DO NOT buy it if you expect to get the stated fuel economy.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Mitsubishi, not Mercedes

Biff A., Carlisle, PA, 07/26/2017
updated 01/29/2018
Mitsubishi Outlander SEL 4dr SUV AWD (2.4L 4cyl CVT)
1 of 1 people found this review helpful

Update: After owning the car for a year and 12K miles, I would recommend the '16 Outlander to anyone looking for a compact SUV and 7 seats. The car is unparalleled in snowy weather, and is still a smooth drive at 70 MPH (eat your heart out Jeep owners). I can't think of a single other car this size that would get 34 MPG on a highway trip to Dulles Intl. airport that doesn't have some sort of electrical engine. The 4 cylinder engine still has enough power to get you on the highway! This is still a new car, so I have yet to encounter any major mechanical issues. I will do my best to update this review if/when I do. I have owned this car for 6 months, and this is a summary of my experience. Do not compare this car to a Mercedes, as so many professional reviewers are in the habit of doing. I obtained my 2016 Outlander for just over 22,000USD brand new, which is over $10,000 less than other SUVs in its class, with the SAME exact feature set. It's shameful what other brands are charging, and the price gouging stops with Mitsubishi. Starting with the outside of the car, I adore the design, it's reminiscent of a Lexus RX series, but design is subjective. I bought the 4cyl model and it gets me 27MPG in inner-city daily driving, and over 30MPG on the highway (no I'm not exaggerating.) This car is roomy in the drivers' seat for a 6'1" Male. I love the headroom, something other cars were lacking, and my knees can breathe as well. Many reviewers complain about the third row...this costs half as much as a Toyota Highlander, and goes twice as far on a tank of gas!! Those seats are intended for short adults or kids. I have taken teens and short adults on hour long road trips with no complaints. The only issue with the back seats is no ventilation, something Mitsubishi needs to work on, make sure you cool the car down before stuffing people back there. Kick the car into lock mode and it powers through snow. I had to go to work in 8 inches of snow (24/7 365 workplace) and this car drove right through it, I did not get stuck while driving in the tracks of other trucks. This car is a comfortable ride for a crossover SUV. It is not a Lincoln, or a Mercedes, but it IS loaded with features such as power windows and heated leather seats, it costs less than a Honda Accord and comes with more utility. The warranty length is fantastic (5-year/60K mile full vehicle, 10-year/100K mile powertrain). The lights work very well and LED DRLs are standard. Fog lights were a must for me and those are effective as well. If you want a car to carry you and a few others year round, that can be packed to the gills with either people or stuff on occasion, this should definitely be on your test drive list.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

JUST BOUGHT IT

Terri Krause, Philadelphia, PA, 12/05/2016
Mitsubishi Outlander SEL 4dr SUV AWD (2.4L 4cyl CVT)
1 of 1 people found this review helpful

GREAT CAR FOR THE PRICE. I'VE OWNED IT FOR A MONTH. IT'S FUN TO DRIVE, ROOM IN THE BACK, AND THERE'S EVEN ROOM TO SIT IN THE THIRD ROW. Sound system is clear. No problems yet. I look forward to keeping this car a long time.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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