Used 2018 MINI Countryman Consumer Reviews
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Looks great, fun to drive and high maintenance
Fun comes with a price. In this case, high maintenance. I bought one with 19’ wheels and all the bells and whistles that include self park, nav, heads up display and upgraded audio. Not sure why but manufacture equipped the car with Summer high performance tires that left me with 2mm thread during 8k oil change. E-mailed Mini and they referred me back to dealer which provides no answer but saying that run flats don’t comes with mileage warranty. Other than that, the electrical unit on the instrument cluster keeps having issues where all lights would come on during drive. After resetting it for 3 times at a dealership, I gave up and let it be. Same with the foot kicking trunk lid where it’ll pop open when I get close to the car before kicking it. Problem solved after 2 visit. This is a great looking car with the drive of a bmw. However, time and money comes with that as a package so think twice before owning it. Did I mentioned replacing wearable parts like windshield wiper now requires buying the extra package?
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Third MINI. LOVE it despite some consistent flaws
This car is a huge upgrade in drivability over my 2015 and 2013 models. The ergonomics and quality of the controls inside is much upgraded as is the ride quality, noise, vibration, harshness, and overall livability. My main gripe is with the quality of the leatherette upholstery in these vehicles. This is my THIRD MINI where the leatherette on the driver's seat has broken down and cracked. Both other MINI's had the driver's seat cover replaced under warranty and I am expecting the same on my 2018 considering the fact that this is supposed to be a premium make and the car is less than a year old. There's clearly an issue with this upholstery that BMW/MINI hasn't quite figured out.
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- Cooper WagonMSRP: $17,77720 mi away
- Cooper S ALL4 WagonMSRP: $20,78629 mi away
- Cooper S E ALL4 Plug-In Hybrid WagonMSRP: $19,39829 mi away
First time Mini owner
Car performs better than spec - averaging 80 MPG (due to short commute, however). Drive is quiet, trans is smooth, acceleration is excellent. Love the Mini interior - has much more style than other comps. Materials are great. No rattles or squeaks so far. Roof rails/fold down seats come in handy. Plug in with 120v is fine for overnight. Havent needed 240v. Electric range is adequate, but would be nice to have 20-25 mile range. Beyond that on a hybrid seems like a waste of money/weight/resources (should be big enough for a round trip commute, road trips will use gas regardless). Only minor complaint: brakes are a little touchy at slow speed stops - could use a little more give - but can get used to it by feathering the pedal. Overall - 4.5 Star! Love this car...
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2017 Mini Countryman WORST CAR
I have had my 2017 Mini Countryman for 11 months and 3 of those months it has been in the shop. The electronic parking brake fails. Mini does not take responsibility for this extremely dangerous glitch and says that according to the manual I need to use chock blocks to "safely" park my vehicle. This petroleum jelly substance oozes out from under the hood and stains all that it touches. Mini will not fix this (they say it is common in Minis and BMWs) and says it will happen for 20,000 miles (this is a BRAND NEW CAR). The car will lock the keys in the car. I have had friends witness this flabbergasted that the car decided to lock itself in front of us. The Bluetooth will play music over phone calls. There is no where to turn the music off since it was never on in the first place. The only way to remedy the situation is for me to hang up and call the person back. In general the electronic interface is very glitch and delayed. I am 5'2" tall. The car does not fit me. The visors are too short, the center controls are too far back. I could go on and on, the car has been a nightmare! I bought this car because I loved my 2014 Mini Countryman. The 2017 is a terrible redesign and is glitch filled. I will NEVER BUY ANOTHER MINI!
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MINI company does not support vehicle
I liked my new 2017 countryman when I first got it but after trying to get service for it... I WOULD NEVER BUY A MINI AGAIN! The service people at Global Imports MINI in Atlanta have had my car at the shop for almost 11 weeks. They keep claiming that they cannot get the part shipped from Europe. After 9 weeks the part finally shipped from MINI but when it arrive the part was missing a part! Now it has been 2 weeks and that part has still not arrived. The MINI company has been terrible with customer service with complete lack of followup and a complete inability to be able to track a part being shipped. This is the most disorganized company I have ever seen with the worst customer service. I could have ordered a whole new car in the time it is taking them to provide one part.
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