Used 2016 Mercedes-Benz Sprinter Consumer Reviews
Used Sprinter for sale
We have a limited number of reviews for the 2016 Sprinter, so we've included reviews for other years of the Sprinter since its last redesign.
One BAV (Big Awesome Van)
Brett, 07/29/2018
2016 Mercedes-Benz Sprinter 2500 144 WB Passenger 3dr Van (2.1L 4cyl Turbodiesel 7A)
6 of 8 people found this review helpful
If you are looking for a full sized van you should really consider the Mercedes-Benz Sprinter. I've had this van for almost a year and I have almost 20,000 miles on it. I like to drive it mostly on regional road trips but I've been to PA and back from NV. The gas mileage is decent for such a large vehicle. I've gotten as high as 25 mpg on longer road trips but usually average about 22 mpg. Don't be intimidated by the Sprinter's size. My wife almost started to cry when she saw how big it was. It has the same top-down footprint as a full size truck. It's just way taller. And easier to maneuver (I think). It holds just about anything inside. Because it has 12 seats the payload is 2900 pounds. That's more than some full sized trucks. The Sprinter has decent acceleration (I have the 4 cylinder engine) off the line but lags a little accelerating from 60-80 mph (don't judge, there are highways out west that have 80 mph speed limits). Mercedes governs the Sprinter's top speed at 82 mph. I've heard 85 but I can't go faster than 82. This is a good thing. It drives and handles like a truck and the fanciest thing about it is the logo on the grill. The A/C is decent and the entertainment system will suffice. Overall, it's a well built vehicle that can haul just about anything you can fit inside it.
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7 (& counting) weeks out of service in 2019
JJ Smith, 12/21/2019
2015 Mercedes-Benz Sprinter 3500 170 WB Cargo 3dr Ext Van w/High Roof (2.1L 4cyl Turbodiesel 7A)
6 of 8 people found this review helpful
I bought this vehicle in April 2015 from an Indiana based converters of mobile grooming vans. (They are, justifiably so, held in high regard in my profession). I was in a horrible accident & my original conversion 2013 Ford 350 Econoline was totaled. At that time, there were only 3 chassis to chose from & only one diesel option: the 2015 MB Sprinter 3500. I put $63,000 down. & decided, rather than waiting an additional 3 weeks on top of the 3 months it took for insurance to figure everything out, to have one fabricated for me, I’d buy one another groomer ended up not getting because her financing fell through. I was super stoked to have a end new Benz! Even if it was a lowly work vehicle, I knew the curb appeal, the streamlined elegance (compared to the top heavy or lumbering Ford models), & me being the only Mobiler in a VERY large, densely populated area with a MB would exponentially increase my bona fides & service fees. I was so proud of “Martha”. Folks at gas stations would comment on what a nice van I had, many asked to have a peek inside. Then, at little under 2 years & 26K miles, the nightmare began: check engine light proceeding it refusing to upshift past 2nd gear. Rinse & repeat 5times in a little over a year only add sudden, unexpected loss of power (without the initial shifting problem). Such fun times to be had climbing up steep, long bridges bristling with semis & lost tourists, when the van just loses power & the only thing standing on the accelerator to try to get it to “snap out of it” does, is help you see further down the road. The code said Throttle Actuator stuck. The 4th time I was a mere 10 minutes away from dealership who’d just fixed it for the 3rd time, when it started malfunctioning again. That 4th time, I hired a lemon law attorney & was advised that that MB were notorious for being especially douchy about taking responsibility for their garbage vehicles. And they were. They “declined to negotiate a settlement” according to the LL attorney. Time #5 (mid January 2019) was literally 2 days after I got word MB refused. Some muckity muck was finally yanked out of the ivory towers, & it was apparently found to be a the common problem of the exhaust gunking up & clogging & not burning off. ⭐️I remember the lead mechanic telling me, on time #4 that if the throttle actuator issue wasn’t resolved, I’d need a whole new transmission. Total time down from this issue: easily 30 days with the last time being termed indefinite but ended up being 15. Remember this van is THE mobile component & sole hauler of the 68 sqft salon conversion including an Onan diesel 8000 generator, 4 horsepower velocity dryer, AC, 70 gal fresh water tank. No van no work August, 2019 found me unable to unlock the double doors which are the only way to access genny, inverter batteries, shore power switch, shore power cable, all fuses @ plumbing. Rendering the van useless once the genny popped a fuse (salon AC does it). Dealership didn’t have a van loaner for me & refused a civilian loaner. 1 week off the road burns up the last of my nest egg. I take it to another dealership: 90 miles round trip, $80 on fuel & tolls, 6 hours driving, three failed attempts at fixing the cab AC & actually making the locks worse, I take it to the regular place. Note: it used to take one button press to actuate key fob now it’s 3...or 4... or 5 Almost 3 weeks out of service $6K+ lost revenue December 2019: whining sound that grew louder from engine, transmission getting squirrellyer by the mile. The worst was when I was taking a left, cutting across 4 lanes of traffic & was almost across the first lane, the thing just refused to accelerate & the 3 lanes, with 3 cars I had had ample time to get across, were barreling down on me , so I threw it into reverse, my dogs slamming into dash and wind shield, to avoid being t boned by thrice over. It had trouble upshifting from 2 to 3 slipping, or RPM’s would go very high before it’d change, twice heard a thunk as I went from P to R: Needs new transmission & a torque something or other. As of this writing, been in since Monday December 16, 2019. Note: It was on the brink of needing one from throttle actuator malfunctioning almost exactly a year before. I’ve lost tens of thousands in revenue. I’ve lost dozens of CLIENTS. I’m not a delicate flower by any means but it really does take a toll on me to wonder/worry almost every shift if the van is going to lose power at another dicey inopportune time in my areas notoriously fast driving bad traffic. MB; I’ve spent my entire savings, & borrowed money to pay recurring overhead costs INCLUDING the VAN PAYMENT, I am broke & struggling because you think it’s perfectly acceptable for me to drive this lurching, 6 wheeled hell wagon. Y’all got your $, right? I’ve made it a mission to tell everyone to NEVER buy a MB. Oh, I’m a Single Mom. So thanks for zero vacations & drained college fund
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2016 Mercedes-Benz Sprinter for sale near you
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- 2500 144 WB Crew Diesel Passenger VanMSRP: $32,999194 mi away
- 2500 144 WB Passenger Diesel Passenger VanMSRP: $49,999504 mi away
- 2500 144 WB Crew Diesel Passenger VanMSRP: $59,750504 mi away
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lemon, lemon, lemon
lemon, 09/01/2017
updated 03/05/2018
2016 Mercedes-Benz Sprinter 3500 144 WB Cargo 3dr Van w/High Roof (2.1L 4cyl Turbodiesel 7A)
6 of 9 people found this review helpful
Aibag red light is on all the time, the sliding door has a plastic chain to Carry the electrical wire. the chain is crack and the electric wire is destroyed. the door doesn't closes properly. the second shift is getting stocked when you drive slow/cold. getting in to high rpm for 3rd shift. 4 months old van with 10.000 miles. Airbad issue repsired by dealer and also sliding door chain. 2 ND shift is still an issue. It's been reported and I'm paying extended warranty.
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Expensive
David Williams, 11/11/2019
updated 12/26/2019
2016 Mercedes-Benz Sprinter 3500 170 WB Cargo 3dr Van w/High Roof (2.1L 4cyl Turbodiesel 7A)
2 of 2 people found this review helpful
I have had to replace all 4 wheel speed sensors and the transmission/torque converter on my 2016 Sprinter. It was slightly over the 36 month warranty period and was under 36,000 miles when the transmission failed. I have requested Mercedes to compensate me for the transmission replacement, with no success so far. The oil changes at the dealer are quite expensive.
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30 Months Old - 26 Workshop Visits CHECK ENGINE
Dean G, 01/01/2019
2016 Mercedes-Benz Sprinter 2500 144 WB Cargo 3dr Van (2.1L 4cyl Turbodiesel 7A)
2 of 2 people found this review helpful
This Van was a very expensive mistake, bought brand new and has been in to Schumacher Mercedes Benz in Scottsdale 26 Times with the check engine light. Limp Mode has become almost part of my daily commute. The steering column has been replaced twice. Accelerator Drive by wire pedal has been replaced 3 times. The BluDef system has been completely replaced 5 times. Mercedes needs to look long and hard at this turd design. $55,000 Work Van that needs to go ASAP. I hate this thing!
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