Used 2019 Mercedes-Benz S-Class Consumer Reviews
Used S-Class for sale
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We have a limited number of reviews for the 2019 S-Class, so we've included reviews for other years of the S-Class since its last redesign.
16 months
David, 12/13/2018
updated 06/14/2019
2017 Mercedes-Benz S-Class S 550 4MATIC 4dr Sedan AWD (4.7L 8cyl Turbo 9A)
13 of 13 people found this review helpful
This has been a great car. Sexy curves, top of the line everything, handles tight but rides very smoothly. I do give massages to some passengers, or one for myself after a tough day! This is a benchmark in the industry for sure.
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UPDATE ON MY S 450 SEDAN
abacomike , 01/11/2018
updated 07/31/2018
2018 Mercedes-Benz S-Class S 450 4dr Sedan (3.0L 6cyl Turbo 9A)
34 of 37 people found this review helpful
My S450 now has 6350 miles on the odometer. It continues to be problem free - never have had to return it to dealership for any adjustments or problems. Fuel economy continues to excellent - 31.5 mpg highway - 21 mpg around town - 23.5 mpg average. The twin turbo V6 engine continues to awe me because I still can’t believe the power and acceleration in this car. It still rides and handles the same as the day I picked up the car new. I really can not recommend any changes to this vehicle - it is smooth riding, handles effortlessly, is comfortable to sit in any seat (front or back), the audio is crisp and clear like sitting in a music hall, 360 degree camera shows your car’s position relative to the surroundings, interior is exquisite and functional for driver and passengers, and the adaptive cruise control is a treasure when driving on the interstate for an extended period of time. I’ve tried the self-parking feature but prefer not using it since I never have to parallel park. Technology is impressive - but I caution those interested in this vehicle that the learning curve for the myriad of technologies and their use is long. I would estimate that it took me 3 months of driving it to master most of them. Every so often I come across something new that I did not know existed. I guess it kind of awes you as you learn more and more about this car’s capabilities. This one’s a KEEPER! I LOVE THIS CAR!
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2019 Mercedes-Benz S-Class for sale near you
Showing 3 of 22 listings
- S 560 4MATIC SedanMSRP: $40,99037 mi away
- S 560 4MATIC SedanMSRP: $42,200In-stock online
- S 450 SedanMSRP: $32,29833 mi away
See all 22 listings
HATE THIS CAR, HATE DEALER SUPPORT EVEN MORE
Jason Mayer, 06/27/2018
2017 Mercedes-Benz S-Class AMG S 63 4dr Sedan AWD (5.5L 8cyl Turbo 7A)
40 of 44 people found this review helpful
I bought this car new and since the day I drove it off the lot it's knocked in the front left suspension and no one will attempt to repair it. They tell me they "can't just throw parts in the car" without replicating the sound. Well a technician heard the noises and said it's not the tires. Two dealerships recommended I change the tires to All-Season tires which I do not want on my high performance car. So they think I should be the one to "just throw parts on the car" to see if it fixed the problem? Are you kidding me?! Look, if they just made a reasonable attempt to resolve it, I'd be OK. But it's sad that I spent $170,000 on this thing with prepaid service and taxes, and they won't even attempt to solve it by changing out a shock absorber, bushing, or strut; even when the tech heard the noise and said "yep, it's not the tires". HATE IT! Probably going back to BMW. I have to be honest, if I wasn't having this issue for over a year now, the rating may be a 4 or maybe even a 5.
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Buyer Beware!!!! Defective Car - Bad Care
Dissatisfied in Tennessee, 11/11/2018
2018 Mercedes-Benz S-Class S 560 2dr Convertible (4.0L 8cyl Turbo 9A)
60 of 67 people found this review helpful
I bought this car new in September from a Sonic dealership. Gorgeous car. By the first week of October, it was in the shop. The convertible top started to raise, then froze with the boot open. The top could not be raised or lowered. After 8 days, service manager of dealer called to explain that it could not be repaired, that this was a problem with 2018 S class cabriolets. He says that production has been canceled and that MBUSA had just bought about 10-12 of the cars back. I asked about a loaner and was promised one -- three separate times. I never got one -- apparently they know this will be a long process. Service manager advised that Mercedes wanted me in any other car ... just not an S class cabriolet. I researched and made a selection. At one point, my sales person even sent me a link to the proposed replacement car, at another Sonic dealer. After a couple of weeks, I called and asked where the car was. Difficulty dealer trading for it, I was told. Furious, I called MBUSA, who denied knowing anything. Then my dealer sales person texted that MBUSA was going to buy me out, and it would be an "ordeal." MBUSA denied when I called, said they had issues with the dealer, and said they would be back in touch. Days go by before I hear back (despite a promise to call me the next day). Eventually, I am told that they are recommending a buyout, but it will be 2-4 weeks for regional "approval." Fortunately, after pitching a fit, I hear the next day that I will be bought out, but it the process will be turned over to a third party logistics firm to handle. I got all documents to them within 24 hours, and have yet to hear anything; they advised process will take up to 4 weeks. In sum, I bought a new Mercedes flagship vehicle; it was operated over about 2.5 weeks before it ceased to function; my dealer tells me it's defective and promises a new, slightly more expensive and different car (but never responds to requests for a loaner); I call MBUSA; dealer and manufacturer point fingers at each other; eventually I am promised a buyout (MBUSA never answers directly the question of whether this is a recurring defect for S class cabriolets); and I am still waiting on my money, paying insurance since I still own the car, more than 5 weeks after the car left my possession and almost four weeks to the day I was promised a new car. I've owned a Porsche, a Range Rovers, BMW M3, 2 Audi A8Ls, an early Infinity Q45, and two Hondas in my life. All great cars. This has been the single worst customer experience for any product, let alone the most expensive car I've ever bought.
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2017 Mercedes S550 Coupe
PhoenixGuy, 06/04/2021
2017 Mercedes-Benz S-Class S 550 4MATIC 2dr Coupe AWD (4.7L 8cyl Turbo 7A)
9 of 9 people found this review helpful
Interesting car category. It is not just an S Class Mercedes 550 Sedan with 2 fewer doors on it. It is very sporty, easy to drive, easy to enter and exit, and it is very sporty. I told my wife i was purchasing it and she was disinterested and negative that we needed it but when it arrived, she claimed it instantly. Not a high production car and you will not see it often. Could be classified as a dysfunctional car but we/my wife enjoys it.
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