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Used 2011 Mercedes-Benz M-Class SUV Consumer Reviews

4.7 out of 5 stars
12 reviews
1

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Pros
Cons
4 out of 5 stars

Great used buy but poor gas mileage

Shawndh, 02/11/2018
2011 Mercedes-Benz M-Class ML350 4dr SUV (3.5L 6cyl 7A)
70 of 70 people found this review helpful

I was originally looking for a wagon but not many choices in the US. I really don’t like SUVs but this one was such a beautiful vehicle! I love the styling inside and out. It’s classy, masculine (especially with the black interior), and has good cargo space. I love the fact that the rear seats fold completely flat. It is cumbersome to do in comparison to having a lever in the back, but it doesn’t bother me because they fold flat this way. Unlike most German cars I’ve owned, it has decent cup holders too. Everything in the interior just feels solid and well put together. The ride is very smooth but it doesn’t take rough roads really well at low speed; kinda bumpy. The transmission shifts silky smooth. The car is not sporty handling but rather very relaxed and smooth. I love most things about it except for the crappy gas mileage, but it’s about average for a gas vehicle of its size and weight. The command system has too many menus and switching back and forth to use. I can imagine an older person being very frustrated with this system; especially the voice command system. It’s just exasperating! The windshield wipers do not have a regular slow interval setting; they use a rain sensor and it just doesn’t get it right. If you leave it on auto, it will eventually burn the motor out or wear out you blades. It will run full speed with a light drizzle. I end up activating them manually. You have to turn traction control off on ice and snow or you can’t drive the thing at all! No BT streaming for 2011 is a pain but you can buy a plug in module that will do it. On the other hand, I like the sound system, phone BT works well, passenger room and comfort is very good, utility is great. I cross shopped the RX350(too small and feminine), Outback(not refined enough), and the Q7(not reliable at all),and the Venza(just as good but already have one and I didn’t want two of them) and this was the winner. It’s not perfect but it’s a good deal of buying preowned and well taken care of.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.75 out of 5 stars

ML 350 4matic 2011

benzhound, 01/27/2011
2011 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
41 of 43 people found this review helpful

I own several MB products; this ML is a joy to drive and although it does not take the corners like my MB coupe and sedan, it is a solid performer, well laid out interior and has all the current tech features. Controls are easy to use, has great cargo capacity, roomy cabin, adequate power, smooth transmission and the blind side assist feature is like an extra set of eyes.

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5 out of 5 stars

MB SUV

Christine Gourlay, 12/10/2016
2011 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
10 of 10 people found this review helpful

Sturdy, responsive, reliable, comfortable. Smooth ride, and at times felt more like a car with the SUV convenience of size and durability. Only complaint is navigation. Cumbersome, unreliable, and frustrating after many years using different makes of navigation systems.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

By far the best SUV I've ever owned!

Stacey Bishop, 04/01/2021
2011 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
6 of 6 people found this review helpful

I absolutely love my 2011 ML350 4Matic. So much that I don't want to upgrade in fear that the new won't be as dependable as mine. Knock on wood, I haven't had one issue & it's 10 years old! Mind you, I take very good care of my baby; never miss an oil change, tire rotation, etc. We experienced a lot of snow this year & my ML350 4Matic is the only vehicle we could drive in ice/snow without one problem. My husband has a much newer Chevy Silverado that doesn't get through weather like my ML. Since they don't make the ML350 4Matic I'm holding onto mine until the wheels fall off! When that happens I will most likely get the G class & pray it's as awesome as my ML!

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.75 out of 5 stars

Only One Thing Missing

wfwalton, 05/17/2011
2011 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
17 of 21 people found this review helpful

Great car, got a great deal. Whole family loves it. Amazing ride. Got $3,000 off MSRP using USAA buying program and dealer threw in Premium 1 package. Cheaper to lease than a Ford Edge.

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