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Used 2004 Mercedes-Benz M-Class Consumer Reviews

4.4 out of 5 stars
72 reviews

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2.88 out of 5 stars

A $40,000 Mistake

Anthony O, 06/13/2004
2004 Mercedes-Benz M-Class ML350 AWD 4dr SUV (3.7L 6cyl 5A)
4 of 6 people found this review helpful

Don't be taken like we were... Had a 2001 ML320 which was absolutely horendous: Window switch panel replaced three times, Tele_Aid (like OnStar) controller replaced, brakes need to be replaced every 12K mi (with ROTORS every 2nd pad swap), poor fuel economy, trim peices that unsuspectingly fall off, glove compartment door hinge that breaks within the first 1K miles. Thought the ML350 would have all the bugs worked out. WRONG! Mercedes needs to listen to their customers a little more, and stop acting as though their cars are the best on the road. They act as though every time something goes awry, it's YOUR fault.

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3.5 out of 5 stars

ML has a heavy and sticky gas pedal.

JBear, 07/28/2004
2004 Mercedes-Benz M-Class ML350 AWD 4dr SUV (3.7L 6cyl 5A)
4 of 6 people found this review helpful

One very annoying problem that is mentioned by many ML owners is the heavy and sticky feel of the gas pedal. It makes it difficult and uncomfortable to drive smoothly. MB service just says "that's the way it is" there's no fix. That is unfortunate because there is a lot to like about the ML and this problem is something that you experience every single time you drive. MB engineers need to drive a BMW and experience the silky smooth progression of the BMW throttle.

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2 out of 5 stars

DO NOT BUY THIS VEHICLE!

JP122, 10/23/2004
2004 Mercedes-Benz M-Class ML350 AWD 4dr SUV (3.7L 6cyl 5A)
5 of 8 people found this review helpful

Absolutly without equal the biggest piece of junk I ever owned in my life. Was in the shop at least once a month. Mercedes service stinks. Couldn't figure out the electrical problems after numerous visits. Problem solved, traded in on a Lexus RX330 and there is no comparison between these 2 vehicles.

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4.38 out of 5 stars

1999-ML430

Bearman, 12/16/2003
2004 Mercedes-Benz M-Class ML500 AWD 4dr SUV (5.0L 8cyl 5A)
2 of 3 people found this review helpful

My first Benz so i cant really compare to other Benzs but i can compare to the other vehicles ive owned,This SUV is a blast to drive and wonderful on a trip,Right after i bought it i went to Kansas on a hunting trip,16 hours of driving, good mileage, rode well,plenty of storage for gear,the 4.3 V8 has plenty of power,love it!

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5 out of 5 stars

my mercedes ml 500

mrasteve, 11/29/2003
2004 Mercedes-Benz M-Class ML500 AWD 4dr SUV (5.0L 8cyl 5A)
2 of 3 people found this review helpful

I purchased the inspiration model. Vehicle is fun to drive. Not sure about mileage have not had it long enough. The suv is built very solid and is capable of some off roading. Handling is a joy. Does not bounce like my Grand Cherokee limited 5.9. Probably both capable of the same speed. Nice car

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