Used 2023 Mercedes-Benz GLS-Class Consumer Reviews
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We have a limited number of reviews for the 2023 GLS-Class, so we've included reviews for other years of the GLS-Class since its last redesign.
Would have kept it except….
LL, 02/10/2024
2021 Mercedes-Benz GLS-Class GLS 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
12 of 13 people found this review helpful
We have owned many luxury vehicles, and traded our 2015 ML350 for the 2021 GLS450. Adored my ML - loved certain things about the GLS, but ultimately gave up on it. The good - comfort was astounding, climate control superb, technology and cameras were stellar, fuel economy surprisingly good (V8 engine and still got 21+mpg). The bad - at 800 miles would not start - spent 2 weeks in service waiting on particular part. Had to have tow-trailer take it from my street in my neighborhood. Wipers constantly “chattered”…very, very annoying especially on trips. Horrible wet, moldy odor from AC in summer that MB knows about and still forces consumer to pay $250 flushing fee. THREE TIMES to dealership for wipers, and final straw was when service tech came to me and said, “you know - you do live in a rural area…”. That’s it - I had had it. Traded immediately for a competitors model. Really truly a shame. Area dealers have shared with us that “after 50k miles MB doesn’t want to deal with you”. I traded a 2021 GLS450 in late 2023 with 8900 miles on it. I will never again deal with the condescending people at a Mercedes dealership. So sad - the product can be truly worth it’s price if the support weren’t so inferior.
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GLS AMG 63 has its problems!
AMG let down , 08/01/2022
2022 Mercedes-Benz GLS-Class AMG GLS 63 4dr SUV AWD (4.0L 8cyl Twincharger gas/electric mild hybrid 9A)
18 of 21 people found this review helpful
We splurged on the AMG and sort of (yes) regret it. It changed some of the features we didn’t know it would until we got it and drove it. NO cup holders in the second row. AC unit is confusing and seems to not work properly. I’ll have my ac on full blast and on sync for the rest of the car, and my daughters backseat isn’t getting any air. The auto crash sensors would go off for no reason scaring the hell out of me. The service dept would have it for weeks and then just say they updated the OS. Ugh and I wish I would have gotten capitans chairs but that’s on me lol
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2023 Mercedes-Benz GLS-Class for sale near you
3 of 35 listings
- GLS 450 4MATIC 4dr SUVMSRP: $69,99946 mi away
- GLS 450 4MATIC 4dr SUVMSRP: $54,891In-stock online
- GLS 450 4MATIC 4dr SUVMSRP: $56,990In-stock online
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Reliability
Raju, 07/02/2023
2023 Mercedes-Benz GLS-Class GLS 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
14 of 16 people found this review helpful
GLS 450: The only good thing is stability and comfort. But feels like driving a very heavy vehicle. Poor electronics. I have a Toyota Highlander it has 200% better electronics than this 2023 GLS450. Yesterday, suddenly, while I was driving on a highway, got a battery warring flash, after a few minutes’ vehicle was stopped, could not restart for 30 minutes. This incident completely broke my confidence on this vehicle. I have invested $100k on this vehicle. This new car has only 3500 miles on it so far. We have BMW X5, compared to this BMW, it’s completely worthless to invest on this model, probably on this brand: Benz. I have big doubts about the reliability of this vehicle.
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Luxury at its best
ian r, 06/28/2022
2022 Mercedes-Benz GLS-Class GLS 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
14 of 16 people found this review helpful
This is my first Mercedes Benz. I’ve been a BMW fan for 10 years and still enjoy the sportiness it delivers compared to other brands. I contemplated an X7 and a GMC Denali prior to purchasing a GLS. Extremely satisfied with the purchase. Very comfortable vehicle, technology is what you would expect for the money. Versatile and roomy. Not disappointed. I do miss the sport feeling of my previous Bmw X6M but I was ready for a more comfortable ride. Hope this helps. Certainly not disappointed just a different stage of life.
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Lots of issues
David, 11/16/2022
2022 Mercedes-Benz GLS-Class GLS 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
32 of 39 people found this review helpful
I purchased a new 2022 Mercedes GLS450 in January of 2022. Since then the car has been in the shop for a total of 24 working days due to various issues.