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Used 2013 Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A) Consumer Reviews

4.8 out of 5 stars
9 reviews

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5 out of 5 stars

Luxurious details with high maintenance price tags

Gary Wagner, Burleson, TX, 01/23/2017
Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)
24 of 25 people found this review helpful

I love this car so far. It is comfortable, drives great, has a beautiful interior, and turns heads when I pull into a parking space. What I don't like is the ridiculous price tag for maintenance and service at the Mercedes dealer. I checked on their 20,000 mile maintenance package and have postponed it when they told be it would be $660. That is for them to change the oil and do some basic checks. Yes, it is a luxury car and yes I expected to pay a lot at a dealer but that seems extreme. I also wanted to transfer the MBrace (their version of OnStar) to me since it is transferable but they will only do that at a dealer at a cost of $180. Same thing to update the navigation to a current version - $249 and can only be done at the dealer. I'll be doing all of these things but I have to prepare my wife for it first. She thought the $100 I paid my local mechanic to change the oil was outrageous. I haven't told her about the other costs yet. Just be prepared for this if you buy a Mercedes and want to keep it well maintained. Plan on about $500 in upfront costs for updates and transfers. Then plan on about $800 per year in preventative maintenance.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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4.88 out of 5 stars

Love my mercedes benz!

tunemeup, Cordova, TN, 06/28/2013
Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)
33 of 44 people found this review helpful

Having read as many reviews of the GLK as possible I have come to the conclusion that the average American is so spoiled they have have lost sight of what is to have an exceptional vehicle. One reviewer complained about the stitching on the steering wheel, several about the room in the back seat, others about the cheap materials on all models prior to 2013. Yes it is expensive and yes the maintenance costs are higher than average, and yes the mpg could be better as in all SUV's. Everyone knows that. Buy a Honda and if you think it is too small then you didn't pay attention when you test drove it, if you did.

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5 out of 5 stars

Great little chariot

Bruno 52, Pentwater, MI, 08/09/2020
Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)
4 of 4 people found this review helpful

I bought it w 11000 miles on it in 2914 and have never had one problem with it. It would make a reliable used car. It has just enough options but at this point in my life I need a car with. BLIS, LED headlights And a few other options that assist with night driving. The technology was not there in 2013. It’s a hard decision to part with a trouble free car and now that I’m writing this I might hang on to it!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

My first MB and I'm hooked

edlp, San Antonio, TX, 06/28/2016
Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)
12 of 16 people found this review helpful

I never intended to buy a Mercedes Benz but after researching prices for new domestic and import vehicles I decided to look at used luxury autos. The idea came from something I read in Consumer Reports about good quality used vehicles as an alternative to a new purchase. The MB 2013 GLK line had decent reviews though other vehicles had better rankings. I went through the local MB dealer in San Antonio. Their attention to detail was wonderful and my purchase experience was easy and enjoyable-quite a different experience altogether from other dealers in town. There was very little haggling, I got a great price on the GLK and am happy with my purchase. I never thought I could afford a Mercedes but now that I own one, I'm hooked.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3.75 out of 5 stars

Love the Car Beware it has Problems and MB wont stand behind the consumer

dodikim, Bunnell, FL, 11/13/2013
Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)
36 of 54 people found this review helpful

I love this car and it comforts and how it drives and the amenities. But BEWARE this car has problems. These cars have issues and MBUSA nor the dealerships will not stand or help you in the least bit. I have begged until I am blue in the face The check engine light illuminates after filling up with gas and in numerous instances because of a "throttle valve problem that no dealership in Florida nor Georgia have been able to replicate causes the car to go "limp" meaning you can't accerate on the gas. My most recent episode was a week ago on I-75 and I had to beg Mercedes Roadside Assistance to send a Roadside Tech to come assist me at night. Which they refused to do.

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