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2024 Mercedes-Benz GLE-Class SUV Consumer Reviews

4.1 out of 5 stars
18 reviews

Pricing

Edmunds suggests you pay
$56,118
Prices based on sales in AZ thru 6/2/25
Final assembly in USA

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Pros
Cons
5 out of 5 stars

Quiet, Confident, Magical. Perfection.

Hugh Mann, 10/22/2024
2024 Mercedes-Benz GLE-Class GLE 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
18 of 18 people found this review helpful

I test drove quite a few luxury SUVs before the GLE 450, but then I finally tried it... Love at first sight. At present I've driven it for over a year, and still can't suppress a huge smile every time I climb in - It only gets better with time. It's more than the sum of the parts. Sure, excellent build quality, beautiful materials inside, butter smooth inline six engine with more than enough power, great handling, all the fancy tech you could want, more leather than a herd of cows... Blah blah, I could go on. But the real magic happens in how all those things come together into one incredible vehicle. It's not the flashiest looking SUV in its category, or the fastest. It's not trying to be a sports car, or an off-road mud crawler, or anything else it's not. It is unapologetically a luxury vehicle and oozes the quiet confidence of something designed exactly for that purpose by people who knew exactly what they were doing and did their job with focus and pathological attention to detail. There are other SUVs I tried that ticked most or all of the same boxes, objectively good machines, but they didn't even come close to the GLE. If I had to pick one thing to highlight, it would be the interior: The first thing you'll notice is how elegant it looks and feels, and those prominent twin screens in the dash (which don't stick out of the top like they were an afterthought as in so many other cars). Exclusive to the pinnacle trim is a crisp heads-up display that I absolutely love and can't live without now. The HUD works fine in direct sunlight, and when using the built-in navigation it displays a map floating before your eyes, which feels like you're driving in a video game. Every interaction with the car's interior and infotainment system feels well thought out and well executed. Seats are very comfortable and the massage function (with quite a few different massage programs available) is better than I ever imagined it would be. When winter came, I got another pleasant surprise: It's not just the seats and steering wheel that are heated. The door panels and center console are also heated, which feels amazing when it's freezing out, and you can adjust which areas receive more heat. The worst trend in modern cars, if you ask me, is moving virtually every single function into awkward touchscreen menus... I tried an otherwise nice 2024 BMW X5 that was ruined by a particularly horrible example of this. The GLE ignores this trend and includes buttons for everything important. Nice, solid feeling, satisfying, tactile, real buttons! These buttons are laid out in a way that makes sense, as if the engineers knew that a car should stay out of your way and just let you focus on driving. I've never needed to use the touchscreen while driving: All your climate settings, heated/cooled seats and seat adjustments, exterior 360 camera view, maps, phone interface have real physical controls, and I sincerely hope they keep it that way in future models. As in other Benzes, you also get a laptop-like touchpad in the center console (surrounded by buttons for the map, cameras, drive modes, etc.) which works nicely and allows you to do things like navigate on-screen menus or scroll through your music without using the touchscreen. The touchpad also includes a nice wrist rest behind it, making it easy to use without looking down at it. There's also a voice assistant, but I rarely use it since everything important has physical controls. Speaking of the center console, that's another aspect worth noting. It's large, elegant, solid, and features two sturdy grab bars on either side. These serve two purposes: Making you feel like you're in a spaceship, and making it easier for older or disabled people to get into the car. Just another of the small details that really add up to something special. Honorable mention goes to the engine and handling. The inline six in the GLE 450 is smooth as butter and more than powerful enough, featuring both a large turbo and an electric supercharger to pick up the slack while the turbo spools up, and a 48V mild hybrid system that gives it a nice extra acceleration boost when you take off. And that sound... When you floor it, the engine goes from quiet and polite to a roaring beast with just the right amount of audible turbo noise. That never gets old. Handling is excellent. Other nice things worth mentioning: - It comes with excellent Pirelli all-season tires, not run-flats, and includes a real spare tire! Many other cars today come with run-flats and a near-useless inflator kit instead of a spare tire, since it's cheaper. - There's a built-in dashcam feature, you just need to pay $200 one-time to activate it and buy a USB-C memory stick for storage. It records in 720p from one of the windshield cameras. - All the accessories that would normally run off a belt from the engine (coolant pump, air conditioner, etc) instead run off the 48V electrical system. This means when it's 110 degrees outside and the engine shuts off at a stop light (which you can still disable) the A/C keeps working at full capacity. Incidentally, the A/C is noticeably more powerful than any other car I've driven and cools the car down FAST. - The Burmester sound system is freaking awesome. And now for the few minor details that I think could use improvement. These aren't problems by any means, but worth mentioning: - When using the remote start, the engine will shut off once you open the door. Remote start is also limited to run for only 10 minutes, and can only be used twice in a row before manually starting the engine. This isn't exclusive to the GLE by any means though, and may be a mandatory limitation in some countries. - No sunglasses holder in the roof area - This seems to be common in German cars; I don't know why. - Interior could use more storage space besides the glovebox and center console. - Fragrance canister (pinnacle trim only) takes up a little space inside the glovebox and isn't really something I care about, but if you want the HUD and massaging seats (trust me, if you're already shelling out the cash for a Benz, you want those) you're getting that too. - Adaptive cruise control and other automated driving features require the Driver Assist Plus package, which is a little annoying since those features come standard in many other cars that cost 1/3 the price of a Mercedes. This is another thing that seems to be common with German cars; BMW does the same. Conclusion: Expensive? Yes. Worth every penny? Yes, and then some. Specific model: 2024 GLE 450 4Matic, pinnacle trim, warmth and comfort package, driver assist plus package, AMG line exterior with 21" multi-spoke wheels.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

BOSS.TELL ME.THIS IS NOT TRUE,

Zz, 08/24/2023
2024 Mercedes-Benz GLE-Class GLE 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
64 of 70 people found this review helpful

I am disappointed. First time purchasing a brand new Mercedes car, and it's quality was very unsatisfactory. First, two door covers were not properly fitted into the door where was a gap between the door and the plastic frame. (fixed) There were also multiple scratches on the exterior of the car (fixed). On the driver side the handle leather was peeling. The brakes keep on making a thumping noise and the sales mangers told us that all of the new Mercedes GLES brakes make this sound. I don't feel very good with this really loud noise. I also finally got my second key today after waiting a week. I am not sure if this is a big deal but it seems like the dealership took another cars key and reprogrammed it to my car (they didn't dispose of the original tag Which says GLE 350 GREEN) my car is red. Now we are waiting on scheduling an appointment for leather works and brakes check but it taking forever. They don't answer our calls and we always have to come physically to the dealership to get any kind of update. Todays update was wait for the call. I don't have time to be going to the dealership every day to ask for an appointment to get my new car fixed. Overall, I am very sad that my dream car came out like this, I have always believed that Mercedes had the best quality in luxury vehicles, but now I really don't think so anymore.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Good overall but a Mercedes should be better

Cole Brenner, 07/08/2024
2024 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
12 of 12 people found this review helpful

I have had mine for 6 months. It is nice looking, pretty comfortable, fairly quiet, interior pretty nice, mileage not bad, performance ok but wish a little more torque and power, awd is good to have, wish it came with running boards, and it drove well in a rain storm so I was able to navigate it safely. Some disappointments include the nonintuitive interface and the laughably pathetic voice command integration (and compared to basic available AI assistants on the market, I believe this system would get laughed out of the park it is that pathetic; also, I had a Mercedes about 10 plus years ago I think was better in this respect than this new Mercedes), the trunk opens and closes unintentionally on me sometimes which imo is worthy of a safety recall, and in my experience with the dealership I had pickup service which I appreciated but the service was otherwise unacceptable imo in customer service standards such that I didn’t get my car back the same day I had a morning appt because they never got around to looking at it and I felt I had to continually ask for updates with a sensation that felt like pulling teeth. Overall a nice SUV but an expensive one. For the money and for being a Mercedes especially, it and the service should be better. For the lack of a little bit more power, no sunglass holder and no running boards I knock it down to 4 stars. For the trunk issue, service and imo a nonintuitive and joke of an integrated interface I have to sadly knock it down to a three. It’s nice but given the price it needs improvement to earn a 4 or more.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

A positive surprise in almost every way

Long Time Mercedes Owner, 07/24/2024
2024 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
12 of 12 people found this review helpful

First, I am a long time Mercedes owner and have owned all the major classes but not the smaller ones. I speak from my experiences only. I drove the GLE 450e first then the GLE 350 and settled on the GLE350. I didn't think dragging the extra weight around and loss of under deck storage and spare tire was worth it. Have a flat in the mountains and you will wish you had that spare! Plus I can tow 7700 pounds with the hitch installed. I bought it fully loaded as I wanted the advance safety features as well as comfort features.The leather seats are really comfortable and I love the massage feature! The air works great and all the controls are easy to access via buttons or just telling the car to turn them on or off. The stereo Burmeister, is really fantastic in surround. The advanced driving system is Level II and makes it safer and easier. It will guide you back intro your lane if you stray, automates speed and distance and knows where intersections are, etc. I feel much safer with this feature. Also the Parktronic will ease you into a tight parking spot with no trouble. What really impresses me Is the new MBUX system and its integration with Apple iPhone. You run them both simultaneously and it knows which one to respond to at any time. In addition my partner has a profile and his iPhone is integrated at the same time. Incredibly impressed. Plus I love the new Navigation Mercedes uses. Absolutely accurate down to the parking lots and I now use it instead of Apple Nav. It is not often after as many Mercedes as I have had to be surprised in a most pleasant way but I am. The only down side is the gas mileage which is only helped by careful driving and E mode. You can roll the highway at 28mpg under good circumstances but in town 20 is the best I get. I'll take the trade for the comfort and ride height and cargo capability for now.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Clunk in trunk annoying otherwise good

Michael Vaughn , 10/05/2023
2024 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
14 of 15 people found this review helpful

Beautiful machine otherwise but makes intrusive clunk sound from rear at 15 mph when slowing down or stopping. Thought to be backup camera cover closing or opening. Dealer says “they all do that”

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
1 out of 5 stars

2024 GLE 450 Luxury Features Don't Work

JSS, 12/18/2024
2024 Mercedes-Benz GLE-Class GLE 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
13 of 14 people found this review helpful

I bought my first Benz SUV and totally disappointed with the reliability. Since the first week of owning the vehicle, I am not able to use the Seat memory positioning either via the key on the door or the personal code via the screen. The alerts for reverse direction does not work. As of yesterday 12/17/24, I was told that it is a known problem as per Mercedes and they do not have a ETA to fix. For the past five months since buying the vehicle, I was not able to use these features and it is frustrating. Don't buy this vehicle. I do not want to give even one start but that is the minimum I can.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Worst Experience Ever!

Lina A., 09/14/2024
2024 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
14 of 16 people found this review helpful

I recently purchased a brand-new Mercedes-Benz GLE 350, custom-ordered. Unfortunately, my experience has been far from what I expected from a luxury vehicle. Upon delivery, I immediately noticed loose ends on the left side of the trunk and the right-side wing, which is concerning for a brand-new car. Additionally, when driving on the highway, there’s a noticeable noise from the air, indicating poor insulation or design flaws. The overall quality of the car feels far below the high standards I anticipated from Mercedes-Benz, with materials and craftsmanship that do not align with the brand’s reputation. This has been the worst decision I’ve made, and I regret choosing this vehicle. I expected much more from Mercedes-Benz, and this entire experience has left me deeply disappointed. I also have videos of the issues and would be happy to provide them.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Quiet and Comfortable Ride

DW, 12/23/2023
2024 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
3 of 3 people found this review helpful

Very quiet cabin. The surround sound audio is good but the bass is weak even at +10. Acceleration is slow in e-mode, but that’s not surprising. The paddle shifters are handy if you want to get a bit more power going up a hill. Re. Everything else, it’s a Mercedes and the luxury you expect is precisely what you get.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

Busted

James, 06/28/2024
2024 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
7 of 10 people found this review helpful

Love the car….but have gotten 2 broken windshields I the first 1500 miles. I have driven cars for 50 years with only one broken windshield. Am wondering if the windshield is not as strong as in past. The chips are low in the windshield and spider out within a day?

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

drives like a dream!

Sharon, 01/03/2024
2024 Mercedes-Benz GLE-Class GLE 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
2 of 2 people found this review helpful

In love with all the luxury features and it drives like a dream

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

Grand Vehicle

H3 , 03/11/2024
2024 Mercedes-Benz GLE-Class GLE 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
2 of 3 people found this review helpful

Super comfortable, quiet, powerful. What's not to like? Ok, yes they are expensive, but Edmunds helped me get a great deal.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

Review

HA, 07/07/2023
2024 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
2 of 6 people found this review helpful

The design was excellent

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Sporty yet luxurious

Chad, 07/08/2024
2024 Mercedes-Benz GLE-Class GLE 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
1 of 2 people found this review helpful

Lots of tech, maybe to much for my age.

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Gigantor

Richard L. Krauss, 08/02/2023
2024 Mercedes-Benz GLE-Class GLE 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
1 of 5 people found this review helpful

Very comfortable and a pleasure to drive

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Luxury, Style, Comfort, and Class

Dclancy, 03/29/2025
2024 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
0 of 0 people found this review helpful

The fully loaded, Brooklyn Grey/Brown Leather - 350 GLE 4 Matic Hybrid has it all, and at a very affordable price!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Exceeded my expectations

Tom , 04/09/2025
2024 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
0 of 0 people found this review helpful

This is the perfect car for me. Easy in and out and loading. Great visibility and the safety features are superb. I have Drivers Assistance Pkg and it makes highway driving easy and smooth with auto distance and lane change assist. I loaded it up and the stereo is awesome. The HUD is a great help don’t need to look down. It has plenty of punch at highway and town speeds. Gas mileage normal for a heavy SUV. Trailer towing up to 7700 pounds is impressive. Fit and finish tight and solid. Interior much nicer than X5. AMG package makes great look and handling. The MBUX 3 is really amazing. Knows who is in the car and integrates both phones easily. It understands most of what I say. You can run Appleplay at the same time. Mercedes navigation is superb and saved me in the mountains via GPS location. I guess you can tell. I’m a fan of this car. I’m so happy I bought it. It looks good. It rides good it handles good it’s safe and it’s fun.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Lovely and Amazing

OLARED, 07/06/2023
2024 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
0 of 2 people found this review helpful

I love everything about this car

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Hot and sexy

Jackie Blue, 12/12/2023
2024 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
0 of 1 people found this review helpful

I love everything about my SUV that is the only car I will ever own Very good on gas ! Everybody just stop and want to look at it

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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