Used 2023 Mercedes-Benz GLE-Class Consumer Reviews
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We have a limited number of reviews for the 2023 GLE-Class, so we've included reviews for other years of the GLE-Class since its last redesign.
Less than 800 miles. In service for WEEKS
DW, 01/01/2022
2022 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
78 of 78 people found this review helpful
The car is beautiful. However, missing several features other cars have. Less than 800 miles and it’s been in the service department more than in my garage. Had a bolt missing/ broken, terrible noise of things flapping/rattling on the passenger side. Picked up car on Wednesday, had it towed on Friday….”Reversing Not Possible. Service Required”. Over a week now waiting to get it back…..still in a loaner.
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What is going on?
Nic, 12/03/2022
2022 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
29 of 29 people found this review helpful
I just purchased this vehicle, brand new from Manchester Mercedes dealership, this vehicle was shipping in and had 11 miles on it when I got it. 6 months later I'm at 10,300 mile and I brought in the vehicle for the schedule maintenance (oil change, fluid top off) the tires we're brand new as well after the inspection i was told that the rear tires have worn down to critical levels (RR 5/32, RL4/32). I was told by the Technician that these vehicles are harder in wear on the rear tires. The tires in question are Bridgestone Alenza Sport A/S . I don't know what to do the front tires are at 7/32 but I don't understand how this happened and I would like to hear from people who may have similar issues.
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2023 Mercedes-Benz GLE-Class for sale near you
3 of 39 listings
- GLE 350 4MATIC 4dr SUVMSRP: $33,69716 mi away
- AMG GLE 53 4dr SUVMSRP: $68,9007 mi away
- GLE 350 4MATIC 4dr SUVMSRP: $53,79319 mi away
See all 39 listings
Pretty but definitely not sporty
RobD, 08/13/2022
2022 Mercedes-Benz GLE-Class GLE 350 4dr SUV (2.0L 4cyl Turbo 9A)
23 of 23 people found this review helpful
The GLE 350 has a luxury interior and some cool tech, but the driving experience overall leaves me wanting more. Seats are comfy and the ventilated seats are a perk, but at high speeds (75-80mph) the whistle from the side mirrors is annoying. The windshield wiper shuddering will drive you crazy if you’re on a rainy road trip. It’s a well know. Issue for this car an MB has done nothing to address it. Took to the dealership 3 times where they say they have a solution to fix, but nothing has helped. They replaced the housing in the side mirrors as well for the whistle but no change. For a car at this price point, windshield wipers and wind noise shouldn’t be an issue. I love the MBUX and quality of the tech, ride overall at lower speeds is nice. It’s a big car and is definitely more cush than sporty. The 4 cylinder 350 struggles to accelerate and is underpowered. MB should make the 6 cylinder standard like most luxury SUVs, especially given the gas mileage is worse than the 450. Love the looks on the outside with the AMG package and big wheels- looks aggressive. I’ve had and X5 and Range Rover Sport in the past to compare- all very different. The GLE tops them from the luxury side, RR is definitely more of a truck, X5 wins for overall driving and modern look, especially with the engine. Looking now to replace the GLE after 18 months and the X5 is top contender.
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Most Luxurious in Class
Christian, 03/07/2022
updated 09/15/2022
2022 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
36 of 38 people found this review helpful
I took delivery in December and immediately fell in-love. I upgraded from a 2016 Volkswagen Touareg and everything about this car is worth the $15k increase in MSRP (mine came in at $71k.) I'm averaging 24.8 MPG with mixed/highway driving over 3,600mi. On a recent road-trip I averaged 30MPG by going the speed limit (Sacramento to Los Angeles.) I love that I can drive 500mi on a tank of gas. I am super disappointed that MBUX doesn't include wireless CarPlay (something available on all 2020+ VW models.) I had issues with the MBUX taking 2+ minutes to load randomly, but that hasn't happened since the recent software update. The panoramic sunroof opens way larger than the X5, but I wish it had the ambient sunroof lighting like the X5. I have the GLE 350 4matic and while the engine doesn't sound pleasant, the performance is on-par and worth it for better efficiency. I do feel like 4matic is more front wheel drive biased compared the competition (I've experienced loss of traction while accelerating hard.) I noticed reviews saying that your pant legs would get dirty when you get in the car; I have this issue too. I feel exceptionally safe in this SUV and love the driver's assistance package. I do wish there was a quicker way to disable the active lane departure warning (it's quite aggressive and disturbs the otherwise exceptional ride.) The active driving assistance (and active lane change assist) make highway driving so easy. The traffic jam assist gets too close to cars for my comfort, but otherwise works as expected. The 360 camera isn't as good as Audi/BMW but it's better than any mainstream brand and I find it very helpful. I tried the automated parallel parking feature twice and it parks as well (or as poorly) as the vehicles you park in-between. Overall, I am very pleased with my purchase and intend to keep it until at least the warranty runs out (which is 10k short bumper-to-bumper and 50k miles short for powertrain compared to my Touareg.) Update: 9 months, 7,700mi in and I still love my GLE but wish I purchased the X5. My average MPG is 25, mostly highway and combined. A software update fixed my main issue with the MBUX system. Unfortunately, the vehicle has developed a rattle in the steering wheel and in the rear of the vehicle. Then, the steering/suspension occasionally makes a popping sound. The sunroof also makes a horrible popping sound when opening/closing after being parked outside. Also, the driver's seat ventilation fan vibrates excessively randomly. I plan to have this addressed at its first service interval; I am really disappointed with all of these quality control issues, though.
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Great Car But!
MsLim, 09/29/2022
2022 Mercedes-Benz GLE-Class GLE 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
33 of 35 people found this review helpful
Purchased my first Mercedes, GLE 450 2022. It was a beautiful, luxurious and comfortable SUV but the windshield wipers were a deal breaker. The judder, skip, and chatter so loudly. It was embarrassing to have my guests in my new SUV while the wipers were running. I got rid of this SUV although I took it in twice to have it fixed. The Maitland Mercedes repair service was at best below par. He blamed it on the Florida Summer heat and replaced the wipers' blades. That didn't work. Asked me to wait for the part to replace the entire wiper's mechanism. I waited for two months, but no words from the service department. Finally, I had to call him and he asked me to come in again. Again all they did was just clean the blades, and he blamed and warned me for the next time they will charge me for fixes if I use any cleaners on my windshield. Mind you, I have owned 8 BMWs and I have never had issues with the BMW cars' wipers. If the Mercedes wiper blades were working fine, I would have to desperately try to fix it myself. After just owning this brand new SUV for over two months, I could wait to get rid of it and I did. I sold it back to the dealer! I will never touch another Mercedes again. My many years with BMW were great and will continue to drive a better brand, BMW.
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Edmund reviews tell the truth
Tacman, 04/26/2023
updated 05/31/2023
2023 Mercedes-Benz GLE-Class AMG GLE 63 S 4dr SUV AWD (4.0L 8cyl Turbo gas/electric mild hybrid 9A)
31 of 33 people found this review helpful
I have leased 7 AMG products over the years. I have now 200 miles on a 2023 GLE 63s AMG after turning in a 2019 GLE 63s AMG. BIG MISTAKE. In the 2023 both front seat ventilation fans whine loudly. The MBUX system does not recognize items that are installed in the vehicle. Sound system is poor lacks base. Suspension system not up to AMG standards therefore handling is way below the 2019 model. I read the Edmunds ratings of the 2022 GLE (software, squeaks, drive train etc) and still made a mistake because i got a good deal. BIG MISTAKE! The 2019 was an excellent high performance SUV. The 2023 version is 300 lb heavier, longer and less storage behind the seats and is just big without character. NOT a TRUE AMG. DO NOT PURCHASE without driving it. Mercedes is shipping new vehicles to their dealers with known defects expecting the new owners to sort out the problems with the dealers.
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2022 GLE Lemon
K Thomas, 06/14/2022
2022 Mercedes-Benz GLE-Class GLE 350 4dr SUV (2.0L 4cyl Turbo 9A)
19 of 20 people found this review helpful
Purchased 2022 new from dealership in November 20121. Car has been in the shop 3 weeks due to a broken driver side wheels hub and steering arm due to factory not lubing parts during assembly. Very disappointed!!! Dealership also taking their time to fix and slow on communication that’s accurate. Dick Dyer Mercedes, Columbia SC
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GLE 350 Issues
Disappointed , 08/20/2023
2023 Mercedes-Benz GLE-Class GLE 350 4dr SUV (2.0L 4cyl Turbo 9A)
17 of 18 people found this review helpful
The GLE 350 has Apple CarPlay issues. The radio blasts when you have an incoming text message. The dealership says that there is no fix. The car also “pulls/jerks” when it stops and starts with the gas saving feature. You’re at a stop light and once the light turns green and the car turns back on it jerks every single time. The remote start also doesn’t work properly. You start the car, once you pull the door open it stops again. It’s hard to think of the good when I’m reminded of these things everyday. First Mercedes, disappointing experience.
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Wiper blade shudder the worst but there’s more
Big Al, 02/09/2023
2022 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
10 of 10 people found this review helpful
2022 GLE350 has been to service 4 times with no resolve for wiper shudder and noise. Mercedes service has replaced blades 3 times. Only Bosch blades are available. They’ve detailed windshield with every cleaning compound possible including Bon Ami. We’ve tried silicone as well as WD40, RainX on blades without improvement. Nothing works to correct skipping and shuddering of the blades. Mercedes claims they’ve done all they can. Corporate is aware of this apparently systemic issue. I believe it is an alignment problem but again Mercedes says it’s not mechanical. In a rainstorm the blades make incredible noise. They skip shudder increase in speed and slow with a mind of their own. After owning it for just 90 days we are seriously considering trading the car. Very disappointing. Few people buy a car in the rain. But I’d advise you test blades before purchasing a GLE. The technology is superior but tripling the access points with an overly sensitive touchpad make any movement to a cup holder or steering wheel a chance of changing all your settings. The steering wheel actually blocks the instrument panel. The button to disengage fuel saving shutdown is directly next to start button. Easy to engage start button when driving. The shift lever is moved to the column. Feels and looks like a turn signal. Easy to confuse. And the car has more warning sounds than an airline in a spin. As former Naval Aviator I found mastering and using the technology challenging and distracting. But car looks good and drives well.
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Not Very Satisfied
mtle, Katy, TX, 07/17/2023
2023 Mercedes-Benz GLE-Class AMG GLE 53 4dr SUV AWD (3.0L 6cyl Twincharger gas/electric mild hybrid 9A)
27 of 30 people found this review helpful
I have 2023 GLE AMG 53. Out the door price was k101K. Below are some of the goods and bads since I own this car. The Goods: - The car is beautiful inside out. - Haven't had any engine or electronic issues (driven 4,500 miles) The Bads: - No sun glassed holder. For a $100k car, one would expect to have a sun glasses holder. Previous generations had. Even my other non luxury cars have it. - Rear seats are uncomfortable for the long ride. My kids complained that their back hurts after a 2-3 hours trip. They said our minivan and F-150 rear seats are more comfortable. - Storage space for accessories are very minimal. - Ride quality is so so - too firm even in comfort mode - Wireless charger is useless. iPhone size Plus won't fit. Even regular size fits but it's very difficult to take it in and out so I never really use it. I use charge cables instead. - Running boards are also useless. They are too small and you often afraid to slip off when you step on them. If you don't use them then they will be in your way and the side part of the board will touch and dirty your pants. - Autonomous features such as adaptive cruise and lane assist aren't that great. The car sways left and right too often and feels scary when they are in use. My Ford F-150 also has these features and it does not do that. The car holds steady on the lane - it does not sway left and right like the Benz does. If you asked me if have regret buying this car, I would say yes and I would not buy it again. For a $100k car, I would expect higher standard from Mercedes. This is my third Mercedes and I feel Mercedes has been cutting corners here and there, removed some of the of features that older cars had.
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