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Used 2010 Mercedes-Benz GL-Class SUV Consumer Reviews

4.2 out of 5 stars
22 reviews

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2.75 out of 5 stars

The worst car I have ever owned.

cm8112, 06/06/2014
2010 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
69 of 74 people found this review helpful

We purchased a brand new 2010 Mercedes-Benz GL450. Fully Loaded, including entertainment and towing packages. In January 2014 our problems started. The car had just a little over 60K miles. Airmatics were gone, one after another within days. One of them even blew up. 4 Electrical problems, including radio, and door locks. All repairs costed more than $4,500 within 6 months, and it continued until we had enough. It just started to fall apart after 60K miles. I gave it away for $26K. Lost almost 50 grand in 4 years. I was lucky with that history of repairs. Do yourself a favor get a Japanese car. Our time, hard earned money and peace of mind are valuable. Stay away of this car and brand.

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2 out of 5 stars

Great ride when it's not in the shop

David M., 09/01/2016
2010 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
27 of 29 people found this review helpful

Pros: Handles well for the size of the car. Love the styling. Acceleration with V8 allows you to move quickly when needed. Cons: Lots of repairs over 2 year period: engine $5000, rubber flex boot for smooth ride 3 wheels at $850 each, air diffuser 3 at $350 each, visor deteriorated $400, etc. I probably have spent $10 k in maintenance over 2 years. I did buy a 3 year extended warranty for $3,800 which covered the engine repair. Car was in the shop for 6 weeks while the warranty company validated the repair. This is not a car for the budget conscious buyer. I'm selling mine before the warranty expires.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Worst vehicle I've ever owned!

Brian Rocha, 10/01/2015
updated 04/03/2016
2010 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
15 of 16 people found this review helpful

Thought I did the smart thing trading my LR3 in for this. Boy was I wrong. Desite Land Rovers reputation for poor reliability, mine had no major issues. Bought this with 60,000 miles on it and a 4 year warranty (thank God I did). Power liftgate only lowers when it feels like it, oil leaks, DEF tank heater, oth wheel bearings, engine mounts, transmission mounts, transmission valve body, clunking fr front suspension that dealer still hasnt fixed, second row seat back will not go back up because center seatbelt will not unlock and allow the belt to come out. Fuel economy is dismal for a diesel. I get about 20-21 mpg as long as I don't go above 75mph. Shifts at high RPM, anything more than driving like a granny makes the rpm go up to 3,000+. Have to manually upshift with the paddles, which are very slow to respond and sometimes don't respond. When i first take off in first headed to work, the engine spins up as it shifts to second followed by a jerk. Only does this once during the first drive of the morning, then its fine. I've owned an ML320 that was trouble free. Wish i could get rid of this thing, as it has given me more trouble than every other vehicle I've ever owned in my life combined. My LR3 rode alot smoother, and the suspension is so freaking slow to raise and lower. My Land Rover raised and lowered in just a couple seconds (less than 5 seconds literally!). This thing takes a minute or two and raises very very slowly, amd when it is raised it rides horribly like it has no suspension. The Land Rover rode good even in off road extended height. Was getting about 26 mpg hwy for the first few months, now im lucky if I get over 21. Only thing good about this is the compliments people give. If they only knew. Last Mercedes I'll ever buy. Think I'll go Japanese as they are far less troublesome but also BORING! The LR3 also held bigger cargo, as the roof is taller and the opening is wider despite being a more narrow vehicle than the GL. If only the LR3/LR4 had a diesel because the fuel economy was why i traded it in for the GL.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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4.88 out of 5 stars

Flawless

Tom Smith, 06/06/2010
2010 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
13 of 15 people found this review helpful

This car is simply flawless. I have yet to find fault with it-The seats are wonderful, the ride is excellent, and the handling is amazing for such a large SUV. Test drove Q7, R Class, Escalade, Escalade ESV, and QX, only the ESV had a roomier third row, and the q7's 3rd row was smaller then my wife's BMW x3. The Escalade's dash was a little nicer but it looked to flashy and no fold flat third row. The heated and cooled cup holders were very nice though and wish this car had them.Overall this car is perfect, and would highly recommend to anyone with a large family. Its served mine of 7 and 2 dogs very well, so well in fact I'm selling my wife's x3 for one of these. Will be buying 2 more in a year.

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1 out of 5 stars

Never again

Non, 10/12/2018
updated 04/19/2021
2010 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
9 of 10 people found this review helpful

If you looking for fancy and not reliable you can count on this car. We didn't even have the car a year or have driven it enough for the issues to happen. Be careful with purchasing this truck. Since we received the car many issues happen with the engine which is terrible. More cost go into designing the car then actually focusing on making sure people stay with their purchase.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Amazing Car

Bob Whalen, 05/23/2010
2010 Mercedes-Benz GL-Class GL550 4MATIC 4dr SUV AWD (5.5L 8cyl 7A)
8 of 9 people found this review helpful

At first I thought transferring from an Escalade to a 550 would be dumb, but i am wrong. The fold flat third row is a charm and it handles way better. Way more roomy third row. The only thing I miss is the heated and cooled cup holders.

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4.88 out of 5 stars

I love it!

George, 03/06/2010
2010 Mercedes-Benz GL-Class GL550 4MATIC 4dr SUV AWD (5.5L 8cyl 7A)
4 of 4 people found this review helpful

I sold my Acura, I got this GL550, I have to say I love it! I only miss the Navigation from my MDX, it is more powerful and intuitive. I love the ride, I am surprise it feels like a sedan car, even when I tested it at 100 mph.. NICE Enough space in the third row for adults, great features, great ride..and other people comment on how beautiful it is..

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5 out of 5 stars

2010 MB GL 450 4Matic with 105 miles

EFRAIN , 12/16/2019
2010 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
4 of 4 people found this review helpful

2006 to 2012 GL Made In Germany 🇩🇪 / 2012 to present assemble in Alabama 🇺🇸 Luxury, Classic Power Well handle in heavy Rain, strong suspension very smooth to Drive , leather seats ok A lot of room for 7 passengers seats .. Expensive Maintenance but no Often save money for repairs whenever It needs it Engine not problems, just regular Maintenance Air Matic Suspension it’s expensive whenever you need to replace some Parts Transmission not problems,just regular maintenance Gasoline, 15 miles per galon on streets Definitely not a suv for Work if your job is far away ,, I Drive my Mb Gl 450 on the Weekends with my Family.. Very quiet in side not much noise from outside on the freeways or streets Hope this little information can help for people wants to buy a Used MB GL 450 4 Matic.. “ MB the Best or Nothing “

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.75 out of 5 stars

550 GL

WBL, 02/09/2010
2010 Mercedes-Benz GL-Class GL550 4MATIC 4dr SUV AWD (5.5L 8cyl 7A)
6 of 7 people found this review helpful

I have had the GL 550 for a week and can say it is the finest SUV I have driven. I had two GL 450s prior to this auto. It is much more powerful and comfortable to drive than any other SUV I have owned including Range Rover HSE.

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5 out of 5 stars

great suv

mike, 01/19/2010
2010 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
3 of 3 people found this review helpful

smooth ride ,handling , 3rd row power fold seats.engine power is smooth

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4.88 out of 5 stars

Great SUV

mike, 06/12/2010
2010 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
3 of 3 people found this review helpful

Better than Cadillac Escalade I had. Rides and handles way better. Easy to drive and get in and out. Easier to load cargo in rear too.

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4.88 out of 5 stars

Great Drive

Chi-Town, 12/07/2009
2010 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
2 of 2 people found this review helpful

Purchased 2010 this in November and love everything about this car. This does not drive like a large SUV. It's definitely an improvement our ML (2002). Ride is quiet and interior is well appointed. Need to get used to the Navi- so far I prefer my Garmin- although just one button and the Navi turns on and appears on a large display. Need to do something about the rear seat entrance. Sliding seats would be great as the other reviewer indicated

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4.63 out of 5 stars

Great SUV

John L, 01/13/2010
2010 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
2 of 2 people found this review helpful

Replaced my Acura MDX with this Mercedes. Drives nearly like a sedan. Very composed and solid ride. Does not feel large at all. Interior finish is well done. The AWD feels secure on snowy and wet roads. system is more intuitive in my old Acura. Overall, happy with the vehicle so far.

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5 out of 5 stars

Very smooth drive but expensive to repair/maintain

Powell, 09/16/2017
2010 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
2 of 2 people found this review helpful

Drives like a dream. Very reliable overall but when something does go bad the cost to repair is usually twice the highest amount you think it could be before taking it to the dealer. For example; $3K to switch out the 2 front shocks and air springs. $1K to switch out the motor on the power gate lift. Even with that extra cost it is worth it overall.

Performance
5 out of 5 stars
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5 out of 5 stars

Another year later and I still have it & love it.

Vicki Dabney Rooney Wells, 10/06/2018
updated 04/23/2025
2010 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
3 of 4 people found this review helpful

This is a great vehicle. I looks good and drives fantastic. It's starting to show wear in little things like the handles on the air vents in the front have broken off but I have yet to find a new car with all of the features that this car has unless I spend over 60K. The power my car has is amazing when I need to move out. It's easy for me to park and handle. The seats still heat up in the winter and are comfortable. I have a large trunk space when needed. I don't need the 3rd row of seats like I did at one time but overall this is a great car. I'll keep it until it needs something really major done to it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Great car except for air ride.

Sebastiansmark, 12/17/2020
2010 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
3 of 4 people found this review helpful

I bought mine in 2015. It was a one owner. I had no issues until my first air strut went out then I replaced the two rear ones. Later I had another one go out. I talked to my mechanic and I purchased a strut master kit and now it rides on springs and shocks. It is bullets proof now. Not as smooth as the air ride but no worries. The car drives great and for the size economical and dependable for me. It has been garage kept as well but driven. It has over 150 k on it and I have my personal mechanic do all the service and he is very conservative. I had the transmission flushed at 150k and it runs even better. I was well pleased overall and I purchased a good one. Always a fun car for trips to the beach and Disney world. 3rd seat has more room than most. Selling it to a friend for a extra vehicle. I would drive it anytime to anyplace ands not worry about it. Sorry to hear others had problems. Just got a 2021 Lexus RX I would say best SUV on market in every sense.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4.88 out of 5 stars

LOVE THIS CAR!!!!

oyvey247, 01/07/2010
2010 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
2 of 3 people found this review helpful

Just took delivery of our 2010 GL450 - Did TONS of research, priced out every local dealer, looked at many other brands and vehicles over the past year (yes, i am thorough. We are SO happy we got the MB. I read all these reviews too - It deserves the 9.8 it is rated. Car is beautiful, drives like a dream and hauls 'you know what' on the road. Fits my 3 kids, car seats and all our stuff (which is a lot!). The voice command radio and nav is terrific, not too hard to use like others have said (you just need to get used to it).Love the automatic seats in the 3rd row, love th satilite NAV (not a disk that needs to be updated),love the bluetooth linked phone - Buy this car -you won't regret it

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4.88 out of 5 stars

Good buy

neildd, 11/02/2009
2010 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
2 of 4 people found this review helpful

Have had the car for 2 months now P2 Appearance package. No problems. Technology takes getting used to. Great drive, nice ride. Kids love the rear ent system. Luxurious interior. Definitely a vast improvement in feel and comfort from MDX to a Mercedes.

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4.5 out of 5 stars

Not an SUV guy and I LOVE it!

Ernie, 04/29/2010
2010 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
1 of 1 people found this review helpful

This was to be my wife's car, as I have my BMW 650 - yes, quite a contrast in style to my demise. Great driving car, roomy, responsive and OK - I can open up the Sun roof to get that convertible feel, as I do on my 650.

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5 out of 5 stars

Good

How, 07/22/2023
2010 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
1 of 1 people found this review helpful

Good. Interior and sound engine.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Handles like a car, not an SUV.

Jerry, 09/07/2009
2010 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
1 of 2 people found this review helpful

Outstanding build quality and looks. This SUV has no body roll around high speed turns which is amazing for a vehicle of this weight. It really does stay glued to the road. Love the new chromed out roof racks, fog lights and skid plates that now come standard. Consider 3 zone climate when ordering. Standard seats are outstanding so don't waste money on leather. Premium 1 package is perfect.

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1 out of 5 stars

WARNING STAY FAR FAR AWAY FROM THE MB.GL 550

Carlos foxs, 04/19/2019
2010 Mercedes-Benz GL-Class GL550 4MATIC 4dr SUV AWD (5.5L 8cyl 7A)
2 of 8 people found this review helpful

Well. Well worst car in the planet. My radio stop working after few days. My rear window panel we're the door close had a water and air leak. . My passenger front seat window motor broke.. how the he'll can a car have all this problems with only 50k on it?? I reach my breaking point when my airbags when out.. that was it for me. I am 100% Done with MB..is just a name this cars are crap.. same crap BMW.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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