Used 2017 Mercedes-Benz E-Class Sedan Consumer Reviews
Not as advertised "a supercomputer on wheels".
I bought the 2017 during the first week it was available in the US and now have 23k miles on the car. Overall, I like the way it drives and have been getting great gas mileage - in line with the published targets. The con's: My trim package that was advertised as having every available semi-autonomous feature. Pre-release, I even saw MB sponsored internet demonstrations with this car parking itself via the remote app while the driver stands outside. Beware, this car is not capable of keeping itself in a lane without constant support and is not, therefore, semi-autonomous. The dealer no longer provides updates on when I will be able to park it remotely via the phone app. Even a feature as simple as the MB remote starting feature has worked less than 50% of the time over the past 2 years with countless updates performed to the app. Each time the app is updated, a stated reason is to improve stability and availability of the remote starting system. As others have stated, nothing about the interface is intuitive or easy for a driver to operate and the voice response system feels like a bad joke from the 1990's. Come on Mercedes, hire some talent from Google to take over the cars user experience programming and software quality control before its too late! Overall experience: underwhelmed.
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Do Not Consider
Between my wife and I we have at least 8 Mercedes. On or about late August we both leased and had delivered two 300E sedans. Hers was fine, mine with 40 miles on it got caught on a parking bumper and the entire front came off. When I picked it up at the body shop I learned there was already the same model in the shop for the same reason, the model could not have been out more than three weeks. I was out of pocket $600 and my insurance company out $3000. I measure the front of my car and it was just under 3" from the ground. My wife's was 6", when I inquired from the dealer I was advised that warning lights come on when the car comes to a bumper. It happen again at a 1000 miles and again towed to Mercedes. Mercedes Financing and USA refused to do anything about my second event and advised from Maria at USA the warning lights come when something in front of the car; but, not as low as three inches. So there the car sits at a dealer building storage charges and on my way court.
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- E 400 ConvertibleMSRP: $33,990In-stock online
- E 300 Sport SedanMSRP: $20,990In-stock online
- E 300 Luxury 4MATIC SedanMSRP: $23,590In-stock online
A sporty E300!
Love this car! Handles great and after an 8 hour drive I don't feel like I have driven that far. I get 33 MPG on interstate driving at and above limits. Look and feel inside is great; controls are a little bit of a learning curve but all is intuitive.
A good car that should have been great.
It is an expensive car. It is technologically far more complicated than it should have been. Simple maintenance is very expensive. The warrantee should be longer with maintenance included. The electronics are badly designed. The NAVI system is incredible complicated. I will often use my smart phone instead when needing an address. I wrote the new young president of my concern. As yet no response. I guess they are tied up with the new stadium.
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Comand System much too complicated
I have had several Mercedes prior to this one. I loved my E350 and leased the E300 when that lease was up. I am completely disappointed with the entertainment system. I am somewhat of a techie so I usually enjoy playing with complicated systems. Not this one. I dropped Sirius and signed up for the Internet hotspot figuring that I would use iHeartRadio instead. Big mistake. The car kept losing the internet signal ("Connected; No Internet") even though I was in densely populated and internet active parts of the Northeast. It took too many scrolls and pushes to get a radio station - forget about changing stations even as the passenger. Changing between cell phones for Bluetooth is another disaster - everything takes multiple swipes, scrolls, etc... Ridiculous. I'm dumping the Internet hotspot and signing up again for Sirius because it is the lesser of two evils. Even playing Amazon Music from my cell phone via Bluetooth requires too much work. It's a shame. I just leased a GLA250 (much less expensive starter SUV for my mother) and the entertainment package there is much simpler and much more basic. The good news is that both the driver and passenger can use it without thinking that they will cause a crash. When my lease is up in 1.5 years, I'm not sure whether I will lease another MB if the Comand package remains as complicated -- and dangerous -- as it is now. The rest of the car is fine and lives up to the standards I expect from MB. The entertainment system, however, is a huge dealkiller.
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