Used 2017 Mercedes-Benz E-Class Sedan Consumer Reviews
Used E-Class for sale
Disapponited
Amara, 09/07/2017
updated 03/14/2018
2017 Mercedes-Benz E-Class E 300 Luxury 4dr Sedan (2.0L 4cyl Turbo 9A)
14 of 16 people found this review helpful
I bought this car in July and in less than one week the dashboard started rattling. Few weeks later, the check engine light came on with less than 80 miles. The car was at the dealership for more than three weeks and several trial-and-error attempts were made to repair the check engine light. Finally, they diagnosed the problem and it was repaired by replacing some computer parts and some components in the transmission. This problem should not have happened in any brand new car, especially in a luxury car. I have driven two loaner cars of the same model and they all had the dashboard rattling which is a manufacturing defect. This is my first Mercedes Benz and I am very disappointed with its quality and reliability. I have had a 2014 BMW 528i and several Japanese cars and never had these defects.
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Command Module Fail and other issues
Robert Levin, 12/19/2018
2017 Mercedes-Benz E-Class E 300 Luxury 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
6 of 6 people found this review helpful
The first issue I have is the way the extras are packaged. If you want safety be prepared to pay a lot extra for what is standard on many other cars today. The biggest fail is the overpriced command center. The GPS is a complete joke but if you want other options you have to but it. Unreliable and inaccurate and overpriced. Required multiple return visits to the dealer (Manhattan Mercedes) to "fix" but I still use Waze on my cell phone as I simply don't trust the MB navigation system to a) get me to where I want to go and b) navigate me around traffic jams (yes I have Sirius for traffic). The command center user interface is so badly programmed that I simply don't bother using . Connecting my phone - I can't even upload all me contacts. Not enough memory. In this day and age how can anyone restrict the phone's memory? This is another feature I don't bother with. The much vaunted MBrace is another failure. My wife used it once an waited more than 4 hours for service when she hit a pothole and blew 2 tires in Manhattan and MBrace couldn't even locate her or were too lazy to look so they asked her what her location was. MB was so embarrassed that they paid for the wheel repairs. This leads me to the next problem - wheel repair. They did such a poor job that the car had to go back 4 times to get it fixed. What really ticked me off was the service reports that stated that the car was operating within MB specifications - MB must have pretty low standards! On the last visit it was finally fixed but MB delivered the car with paper strewn all over the passenger side and they left the paper floor mat for me to throw away. The last problem is on MB Manhattan poor quality control problem. When it comes to choosing a car I look at the not only the performance but at the creature comforts. Much like flying today. All reliable so I look at how much seat and overhead space I have, do I get a full can of diet Coke and a bag of pretzels and a skinny person next to me. So I look at MB the same way. The car is great and the engineering may be brilliant but so are BMW, Lexus, Audit and I take that as a given and then I look at the features like the Command Center and find that it is seriously lacking and this detracts significantly from my driving enjoyment. Be prepared to be frustrated by a clunky unreliable Command Center - it really sucks.
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2017 Mercedes-Benz E-Class for sale near you
Showing 3 of 23 listings
- E 400 ConvertibleMSRP: $33,990In-stock online
- E 400 ConvertibleMSRP: $27,990In-stock online
- E 300 Sport SedanMSRP: $20,990In-stock online
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Nothing but PROBLEMS!!!!
Lenny, 06/30/2018
updated 02/05/2020
2017 Mercedes-Benz E-Class E 300 Sport 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
13 of 15 people found this review helpful
I purchased this car in October. It's now June 30th. My car is currently in the MB service dept. It has been there this time so far 19 days!!! The car has been back to service dept. at least 7 times since I have gotten the car. Had to be towed once. There is some kind of a major issue with this car that they are unable to figure out. Since I got the car, when I put it in reverse to back out of my parking spot, it sounds like metal is being torn apart. each time the replace things thinking they resolved the problem. I get the car back and a day or 2 later it all starts again. Not only that, but each time they find something else wrong with the car!!! This is unbelievable that a car of this expense has caused me nothing but aggravation every time I get in it!!!!
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Mercedes Lover No More
ChoobaLeebs, 10/18/2018
2017 Mercedes-Benz E-Class E 300 Sport 4dr Sedan (2.0L 4cyl Turbo 9A)
8 of 9 people found this review helpful
The 2017 E300 is my 9th MB and I have always had great experiences with these vehicles until now. The car itself is beautiful and comfortable but from DAY ONE the technology has been an awful experience. The primary problem is the "Live Traffic" overlay on navigation. From delivery it took almost two months to get it to work consistently. When the problem was finally "resolved" it still worked intermittently meaning there were one day periods each week when it did not work. Recently it stopped working, again, and has not worked at all for two weeks. Mbrace, MD's customer service program (which costs $285/year!) has been absolutely useless in solving the problem, telling me to go to the provider, Sirius. Wait a minute... I paid MB for the car, I paid MB for Brace and you are telling me to do the legwork to call YOUR supplier?? BTW, Sirius totally useless in solving the problem as well. Another issue is how long it takes for the Command infotainment system to boot upon starting the car. The squirrels inside have to wake up I guess. This is Mercedes Benz?? So, I am done. This is the last Mb I will own. Buyers beware.
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love my new e class
Michael, 09/29/2016
2017 Mercedes-Benz E-Class E 300 Sport 4dr Sedan (2.0L 4cyl Turbo 9A)
11 of 13 people found this review helpful
only have the car a couple of weeks, less than a thousand miles. this is primarily my wife's car and I have not heard ONE complaint since she started driving it, quite the opposite. so that alone makes it a great buy. we had the homelink problem but the dealer fixed it in about an hour. i pretty much like everything about this car except it could probably use the v6. it's actually got me thinking about trading in my range rover sport for an mb estate. takes a bit of time to get the interfaces down, but once you start getting it it's not that bad.
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