Car in shop too many times for too many issues in first month of ownership. Long time loyalty to brand to the tune of 1 new MB a year for several years. Asked them to buy car back before the issues grow. Two systems they still cannot fix - 360 camera and Sirius radio. They told me they are happy to honor the warranty but will not take car back. So much for loyalty. MBUSA customer service is under trained and incapable of client retention. 3000 miles on car in shop two times for two weeks with the service area working on items and not able to fully repair. MBUSA aware of factory 360 camera issue, Sirius - no clue. 30% chance that something will not work when driven.
Bought it two months ago. So far so good. Visited dealership due to torn front seat leather. They took care of it without question. Maintenances cost like oil change and stuff are on the high side but expected. All I can say the ride is smooth like driving it on butter, on my luxury not sport version of E class.
This is the first Mercedes I've owned. It is a really nice car. However, if you are looking for a smoother ride, you may want to consider a Lexus. Don't get me wrong it does ride nice in terms of minimal road noise, great sound system and solid handling feel, but It is a little firm. All in all it is a really nice vehicle. Word of caution if you are not going to keep it for an extended period of time (5 years of more) then buy it CPO/Used because the depreciation on this car will shock you! Originally purchased it 18 months ago for 78k (loaded), and today it is only worth 44K!!! I know it shocked me too. 34K drop in only a year and a half! So.... But you won't be disappointed with the vehicle. It is a dream to drive. Good luck!
Finally traded the E350 in on a 2016 C class sedan 4 matic. Better built more comfortable than the E 350. Car still exhibits a lot of road noise which I think is caused by the run flat tires. It doesn't seem like Mercedes is making quiet vehicles like they used to. This is a follow up review to my previous E350 review. I just took the car on a short trip to Sedona Arizona and I have to say that the road noise in the cabin was considerable. Over moderately coarse pavement the tires roared so much it gave me a headache. I am very disappointed in the amount of road noise that exists in $60,000 automobile with only 7,500 miles on it. I don't think Mercedes Benz products are what they used to be. Buyer beware. Opinion not changed. Road noise is still excessive. The front seats are uncomfortable. More rattles have developed. The front bumper and the attached chrome wing at the bottom are very susceptible to rock chips. Also, the interior high gloss black ash wood trim may as well be plastic it is so full of scratches and swirls and I am extremely carefull to wipe fingerprints off with a very soft cloth. I can't wait to get rid of this vehicle; however, E350's have not held their value and I am considerably underwater. Again, buyer beware!
This is my third Mercedes-Benz, but my first E Class (I am coming from owning two C Class 4Matic models). While the C was reliable and comfortable, I now understand why the E Class is always described as THE quintessential Mercedes-Benz. Even in the 350, there is an abundance of power, yet the car shifts and rides so smoothly; this car is consistently comfortable and enjoyable in which to drive and ride. As far as styling, I feel like Mercedes nails it. Other cars in this class either seem to go too modern, and the interiors end up looking like some Frankenstein monstrosity, or too conservative and stodgy. The E Class is a perfect blend of modern tech amenities and understated elegance; I love little touches like the analogue time piece in the center dash. I have seen others complain about the use of the COMAND system, but personally I find it very intuitive and user-friendly. While I am averaging about 29.0 MPG, I have achieved as much as 36.0 MPG on the highway, a nice perk I was not really expecting when buying the car. Also, even though I bought CPO with 28500 miles, the car looks, rides and smells brand new (always a great idea to find a CPO that was a personal lease; at 3 years old and with much of the depreciation hit already taken, I saved about 30K off MSRP). I've had this car for about a month now, and I continue to look forward to each time I get behind the wheel.