Used 2011 Mercedes-Benz E-Class Consumer Reviews
Used E-Class for sale
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Not Quite Great
WagonGuy2, 09/11/2010
2011 Mercedes-Benz E-Class E350 4MATIC 4dr Wagon AWD (3.5L 6cyl 7A)
7 of 7 people found this review helpful
Late August pick-up (2k miles so far) - luxury, obsidian black, almond/mocha leather, P1, wood steering wheel. Beautifully built, highly refined. Standout interior w/ excellent stereo, very comfortable seats, good noise insulation. Very smooth at highway speeds, yet holds well on sharp on/off ramps. However, MB misses in two areas. 1st, engine is a bit underpowered for car's size. 2nd, mediocre 7-speed trans. Specifically, shifting keeps RPMs too low when accelerating unless peddle to the floor (so much for 2 overdrives), sport mode does nothing, does not adapt to driving style (contrary to advertising). A very good car, but needs some work. A shame BMW no longer makes the 5 wagon.
2 of the happiest days of my life
Charles Laurence, 10/13/2016
2011 Mercedes-Benz E-Class E350 2dr Convertible (3.5L 6cyl 7A)
20 of 23 people found this review helpful
We purchased a certified MB from a Benz dealer in NY. The car had 40k after 2 months engine ticking when starting. Bring it in oh we can't hear it. OK 6 months later now it's louder. Bring it in, leave it 2 weeks ok we hear it and it's a known Tech bulletin. Service advisor says 2 months we need to order a new motor from the assembly line. Then calls back and says your VIN # does not fall into this category so we will rebuild yours here. Replaced all main engine bearings. A month later pick it up no more noise but now it has a vibration at 4200 rpm. Dealer says can find it. A year and a half go by now 70k. The trim on the driver's door falls off, license plate light goes out, its a hid bulb and 3hrs labor. Battery goes dead, you can only get this battery at MB it's 300$. The last straw for us was the airbag recall. We get the notice, I call MB they say we don't know when where getting the bags just be patient. OK ,a month later it hits the news and we get a call from MB saying don't drive or drive at your own risk. I was happy to tell them we sold it. Funny thing they never even asked who purchased it. Not bitter just wanted to pass our experience along, make your own decisions. I own 5 cars at the moment and had always wanted a Benz. So that's why it's the 2 happiest days of my life, the day you get it and the day you sell it.
- Performance
Initial problems resolved - awesome vehicle
hezman, 06/19/2012
2011 Mercedes-Benz E-Class E550 4dr Sedan (5.5L 8cyl 7A)
11 of 12 people found this review helpful
This is the 2011 E-Class sedan with the sport package in obsidian black with grey interior. After some initial problems with the airmatic suspension (replaced rear air springs) and rattles in the rear of the vehicle (replaced seat belt rollers and roller blind system), the vehicle is now unbeatable in style, comfort and performance.
Great car when......
Ken, 10/14/2017
2011 Mercedes-Benz E-Class E350 BlueTEC 4dr Sedan (3.0L 6cyl Turbodiesel 7A)
11 of 12 people found this review helpful
I just experienced the oil cooler leak. Had it towed to the mechanic for repair. Still trying to get it all worked out. This is a KNOWN issue that mercedes will not own. The gaskets were faulty and they have since released updated gaskets but refuse to pay for the repair at a nice 3 grand. Anyway when the car is running its a fun car. Going back to lexus.
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Don't buy this car used
Jennifer Young, 03/23/2017
2011 Mercedes-Benz E-Class E550 2dr Coupe (5.5L 8cyl 7A)
32 of 38 people found this review helpful
I've owned my car since purchasing it new from a dealership. It has about 86,000 miles. I've owned it since October 2010, have completed all recommended service on time, and kept the car in a garage for 5 of 6 years. Recently the torque converter went out. The Mercedes Benz dealership in the city where I now live quoted $4000 for the repair. After looking further, they also told me the battery ($450) and starter ($1400) need replacing. Further they said the brake rotors are uneven and that is causing a wobble in the brake pedal. Their proposed solution is to replace both the rotors and brake pads (which are only 50% worn I will add). I didn't even ask the cost. But why would the rotors on a car that supposedly has lifetime brake pads go bad unless they were defective to begin with. Inside the vehicle the handles that are used to move the seat backs forward have started to peel up and the sharp metal cuts almost every one of the people who get into the back seat. I had zero passengers in the backseat for the first three years of ownership, and that's when the handles started to peel. The wood trim is coming loose on the front dash, the steering wheel leather is worn through, and the carpet on the driver's side floor is has holes worn in it. I'm not hard on cars, and have taken care of this one to the extent possible. But there are far too many problems on a car that should be more reliable for the price paid for it. When I first purchased this car, I had such pride of ownership, and loved the uniqueness that comes with the model design. But now I'm just disillusioned and will never purchase a Mercedes Benz again after experiencing the lack of quality and reliability I have with this car. Not to mention the awful customer service I received at the dealership (never get calls back, service manager says he will do something but never follows through, etc), and when I called MB corporate to complain about the quality of the car at such low mileage (again no call back and extremely discourteous customer service manager). I guess it is true what they say about first year design models (in this case it's actually the second I think. But either way, hopefully MB got it right the third time and isn't still selling cars with such a disregard for quality. Beware if you are buying one of these used, quality is poor, repairs are imminent and costly, and MB cares nothing about it customers.
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- Performance
- Interior
- Comfort
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- Value
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