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Used 2021 Mercedes-Benz C-Class Consumer Reviews

4.3 out of 5 stars
31 reviews

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We have a limited number of reviews for the 2021 C-Class, so we've included reviews for other years of the C-Class since its last redesign.

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Pros
Cons
2 out of 5 stars

A lemon?

D. B., 04/02/2021
2020 Mercedes-Benz C-Class AMG C 43 4dr Sedan AWD (3.0L 6cyl Turbo 9A)
15 of 18 people found this review helpful

So far it looks like maybe we got a lemon. Like the performance and handling. But after just 7 months and 3,000 miles; one of the Mercedes Original tires went flat, and an electrical problem with the gear shift lever. Could not take the car out of the park mode. 2 trips back to the dealer already.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Love the Benz Rocket!!

Joshua, 12/01/2020
2020 Mercedes-Benz C-Class AMG C 43 2dr Coupe AWD (3.0L 6cyl Turbo 9A)
5 of 5 people found this review helpful

Love the quality, comfort, style, craftsmanship. And the rocket powered twin turbo V6 is amazing!!! Surprisingly good gas mileage

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5 out of 5 stars

Luxury that kicks up dust

Emma, 03/06/2021
2021 Mercedes-Benz C-Class AMG C 43 4dr Sedan AWD (3.0L 6cyl Turbo 9A)
13 of 17 people found this review helpful

2021 AMG C43 Coupe, Silver/red interior with Night package Performance is outstanding! Handles tight around corners and it is so smooth you don’t feel you are zipping along at 75 mph. The first time I test drove it I felt like I slid into the seat like butter. The finery of interior materials is exceptional and the controls are advanced technically. A sedan that makes me feel at 50 like a soon-to-be retiree with the luxury and a guilty pleasured teenager occasionally stepping on the gas for people to eat my dust! Simply, impeccable!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Great car with a lot of flaws and issues

Ebad, 08/24/2021
2021 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo 9A)
21 of 29 people found this review helpful

I bought a brand new C300 2021 in July 2021. Due to the shortage, I purchased the car while it was in transit. But it came with a lot of problems; According to the service people, the left-side computer was totally disconnected, plus the chrome trim at the back was not assembled properly. The MB service told me it's not covered by the warranty and that it's a $700 job. Long story short, I love the car but it's been a negative experience and big disappointment with Mercedes Benz. The conclusion I make after the experience seems to be that buyers should take an expert/mechanic to inspect the car accurately before buying. Otherwise, they might buy a flawed car for which Mercedes will not take responsibility after it's sold if it's not included in the warranty. Lesson learned; next time, if I choose to buy a Mercedes, I'll bring my mechanic.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

C300 Cabrio

Hiram, 03/03/2020
2020 Mercedes-Benz C-Class C 300 2dr Convertible (2.0L 4cyl Turbo 9A)
5 of 6 people found this review helpful

Awesome performance for a 4 cylinder. Great technology and comfort options. White with saddle brown leather and dark brown soft top looks classy. The details and quality of the vehicle is great.

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